Donate Refer

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

After your safety briefing with an experienced instructor who will teach you everything you need to know, you will be ready to take to the skies.  On your pre-boarding call, your instructor will prepare you for your skydive - fitting your jumpsuit, head gear, goggles (suitable for contact lenses/glasses), gloves and harness.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

It's no problem as we have a record of your number.  If you would like us to re-send your lottery numbers to you please contact us on 08456 888 911 or drop us an email at lottery@chsw.org.uk.

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you don’t take part or that you consult your doctor for advice.

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

Your registration fee covers the cost of putting on the event and includes a full Santa suit and a medal to say thank you for taking part. As this is a sponsored event we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides.

Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you. 

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

Rainbow Newquay

Car parking is available on site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.

Rainbow Exeter

Car parking is available on site at Westpoint Arena, as space is limited and considering our commitment to ‘Green Events’ please car share with friends and family that are taking part.

Rainbow Bristol

Yes, there will be plenty of parking available on the day. Parking will be located at the Showground, and you can access this at the entrance on Station Road. As we are trying to be as green as possible at our events, we recommend car sharing or using public transport, where possible.

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures. 

If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable. 

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

There will be limited parking available on the day, and participants are asked to car share if possible.

There will be separate medals for 1st, 2nd and 3rd for males and females for each distance and age group, with prizes for the overall winners at each distance.

There will be a perpetual trophy awarded to the school or swimming club for both the 500m & 1km swim. This will be awarded to the team that has the fastest three members cross the finish line. These teams can be mixed and aged up to 16 years.

Each swimmer will also receive a congratulations certificate at the finish line.

Entries for the Summer Raffle will close on Wednesday 5 September 2018.  The draw date will be on Monday 17 September 2018. 

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

You will not jump in unsafe weather conditions.  However, you can never rely on the weather forecast entirely so please call the airfield on 01404 890 222 after 4.00pm on the day before your skydive, and a member of the Skydive Buzz team will advise you.  Please remember that your deposit is non-refundable so it’s important that you speak to a member of the team at the airfield to rebook your skydive if weather conditions don’t permit you to jump on your original date.

No. Only fill out the own place running form if you have already purchased a place from the event organisers.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

Children from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family. 

Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.

Our services include: 

  • Highly specialised clinical care
  • Short breaks/respite
  • Emergency care
  • End of life care
  • Sibling support
  • Counselling
  • Complementary therapies
  • Pre and post bereavement support for all family members
  • Telephone support?  Is this offered? Contact/key worker support?
  • Hydrotherapy
  • Physiotherapy
  • Multi-sensory therapy
  • Play – music and art/messy play activities

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address:  CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Unfortunately, if the back marshal has already left the Moor you will be unable to take part in the walk for health and safety reasons. Please ensure you arrive by 9.15pm at the very latest to sign in and collect your t- shirt.

We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.

A bit about family accommodation, what is provided i.e. towels, bed linen etc.

Dave Talbot Ltd insists upon the very highest standards in safety for all of our clients and staff taking part in our outdoor activities. Our abseil events involve an element of risk which makes them challenging, exciting and facilitates personal development. However, the safety of everyone involved is an absolute priority and Dave Talbot Ltd ensures the level of risk is acceptable and appropriate safety standards are maintained at all times.

Dave Talbot Ltd reserves the right to prevent any person or persons, from participating in the event if they are found to be behaving inappropriately or in a manner that is detrimental to the safe provision of the event. This includes those individuals that are suspected of being under the influence of alcohol or drugs. 

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

After signing up you will be sent a confirmation email with details of all your registrants.   At a later date you’ll receive your fundraising pack in the post, this will contain your runner number and all the information you will need for the event. 

We also like to keep in touch via email, which will have fundraising hints and tips and occasionally any last minute information changes such as route changes so please provide a valid email address when signing up!

Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:

  • Fundraising and training advice
  • Regular contact from the Challenge Events team
  • The opportunity to visit a Children’s Hospice South West hospice
  • Children’s Hospice South West vest or T-shirt. 

For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

No. Our Trustees govern the Charity on a voluntary basis.   Read more about our Board of Trustees.

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

There is no minimum age to take part, but anyone under the age of 16 will need to be accompanied by a responsible adult.

500m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 500m you must be a competent swimmer and be able to swim 500m in a swimming pool in under 15 minutes.

1000m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 1000m you must be a competent swimmer and be able to swim 1000m in a swimming pool in under 30 minutes.

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

A list of the latest prize draw winners is published online shortly after each draw. It helps reduce our costs if you view the results online. However if you do require a printed version, please enclose a stamped self-addressed envelope with your entry. The winners listed will then be posted to you shortly after the draw. You can also obtain a list of winners by emailing enquiries@chsw.org.uk or ringing our Fundraising Support and Enquiries team on 01271 325 270 (Monday to Thursday 9.00am to 5.00pm and Fridays 9.00am to 4.30pm).

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

After testing the paint, we know that white is never white again after being rainbowed. The paint is water-soluble so you can wash the clothes as normal, but avoid washing it with nice clothes. As with anything dirty, the sooner you wash it, the better.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours

Please read our Moonlight Memory Walk participant safety brief to ensure you are fit to take part in this event and conditions of walking on the evening.

Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

I have been working in the outdoor industry for 15 years and hold the highest level of qualification in the UK for working with people when rock climbing and abseiling (AMI - Association of Mountaineering Instructors). I also hold industrial rope access qualifications to go along side of this.

Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

Please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 5.00pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

Santas on the Run is a 2km fun run event with a difference! This event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

A residuary legacy is the gift of the remainder of your estate (or a percentage of the remainder) after all other gifts to friends and family have been distributed and all outgoings have been dealt with.

A residuary legacy is especially valuable to CHSW because the growing value of your assets protects it against inflation.

A pecuniary legacy is a fixed sum of money that tends to decrease in value over time because of inflation. For example, a legacy of £1,000 written into a Will in 1980 would now be worth less than £380. However, it is possible to index-link a pecuniary legacy, to ensure that the legacy maintains its intended value.

There is public parking at Ilfracombe Quay, but spaces are limited and we are unable to reserve. There are alternative car parks and we will also be running a bus from Barnstaple Cattle Market car park.

Ilfracombe Harbour, 10A The Quay, Ilfracombe EX34 9EQ

Yes, but only if you submit your request at least two weeks prior to the event.

If you choose to increase your distance you will have to pay the difference in entry fee. If you drop down in distance you will only receive a refund of the difference if you submit your request at least one month in advance.

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

This raffle is open to adults aged 16 or over, who are mainland UK residents, except for CHSW staff and external agents involved with the promotion and processing of the raffle.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk.

Our volunteering opportunities don't require a formal interview. We will ask you to complete a volunteer registration form to find out more about you. An informal meet and greet session will then be arranged. This gives us an opportunity to tell you more about our work and role, and to learn about your interests and skills.

The course is one lap and marked out by large bouys.

If you are concerned that this might happen, please let us know as soon as possible so that we can offer help and guidance. Give your local community fundraiser a call and we'll try and help you avoid this. Our fundraising ideas page and your fundraising pack will give you lots of great ideas on how to reach your target.

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.

Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer. 

(Definition: Together for Short Lives)

At the finish line we will have cleaning stations with soft brushes so that you can give yourself a good dusting off to remove most of the powder. You won’t be 100% clean but you will be able to remove most of the paint.

We recommend that you leave a towel in your car to cover your seat or spare clothes to put on top of your running gear to ensure you get as little paint as possible on your seat.

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property.

We deliver to mainland UK and BPFO only.

You need to arrive between 8pm and 9.15pm at the latest to give you enough time to sign in, hand in your candle bag and collect your t-shirt. There will be music and entertainment throughout the evening. The memory ceremony will begin at 9.30pm prompt and the walk will leave The Moor at 10pm on the dot.

We are open 24 hours a day, 365 days a year.

I have run eight abseils at Canonteign Falls in previous years and the event is always a great success with every abseiler succeeding and having a great time.  It's such a unique abseil down England's highest waterfall, in such a beautiful setting - it's definitely an experience to remember even if you have abseiled many times. 

The process is simple. All you need to do is download and complete our Gift Aid Declaration Form

If you are donating online, just tick the Gift Aid box on the donation form.  If you make a donatation to a CHSW shop, there is a simple form to complete and sign.  

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

Yes, you can donate to as many causes as you like as long as they are charities registered in the UK but with only one deduction in your pay.

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

We offer a range of fun and innovative volunteering opportunities to all of our corporate partners.

If you would like to find out more about corporate volunteering at work we'd love to hear from you.  Drop us an email and we'll be in touch shortly.

Our Santa on the Run is open to all ages – Children aged 3 years and under are free to take part. Event participants aged 5 to 15 years must be accompanied by a participating adult.

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

Raffle tickets cost just £1 each.

Taxation rules change frequently.  Your solicitor can provide Will tax-planning advice or arrange for the services of an accountant or tax adviser. A Will can allow you to take tax into account and maximise how much you leave to others. For example there is currently no inheritance tax payable on a gift left to charity in your will and if you leave 10% of your estate to charity, your IHT liability reduces from 40% to 36%.

There is no dress code.

No, all participants in these two distances must wear a wetsuit.

You can download a sponsor form from our fundraising tools page.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your raffle number.

Consideration will be given to short term work experience placements at your local CHSW shop but levels of work cannot always be guaranteed. If you are interested in arranging a placement or having a placement yourself please complete the enquiry form on our contact us page.

There are people out on the water in kayaks, providing safety support.

Online giving websites are an extremely effective way to easily boost your fundraising total. They work by allowing sponsors to log on to a fundraiser's unique page and sponsor them using a credit or debit card. The money from online fundraising pages (e.g. Just Giving / Virgin Money Giving) gets automatically sent through to CHSW and added to your total, so no need for paper forms!

All our services are completely free to families who are referred to us.