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Moonlight Memory Walk Cornwall

If you set up a dedication page, your loved ones’ names will automatically appear. 

Unfortunately we cannot claim Gift Aid on funds raised through the raffle, but if you choose to make a donation with your ticket purchase, we can claim Gift Aid on that.

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

We will provide any training that is necessary.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

Eden Project

We will be sending out your runner number, fundraising pack, sponsor form and coin collection card from mid October onwards. You are welcome to download any of these fundraising tools prior to this by visiting the 'how to fundraise' tab on the Santas on the Run Eden webpage.

Charlton Farm

We'll be sending your fundraising pack and runner number out in the post at the beginning of November. Your fundraising pack will also be available to download, and includes a sponsor form, coin collection card and gingerbread house collection box. You can download this by visiting the 'how to fundraise' tab on the Santas on the Run North Somerset webpage.  

There will be substantial parking at the event on grass. Please car share where possible to reduce the amount of traffic in and out of the park and estate. 

A computerised randomly selected weekly draw takes place every Friday. Should the Friday fall on a bank holiday, the draw will be run  the day before or the next working day.

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best. 

We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.

Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged! 

Unfortunately, we're unable to transfer your place, and registration fees are non-refundable.* 

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. 

If you're unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed. 

In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor. 

Sometimes emails can end up in your junk box, so please check this first. If you still have not received either your confirmation email or welcome email, please email Kiley to check your registration was successful.

If you sign up over a weekend, please note you will not receive your welcome email until the following Monday.

You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.

You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

Yes. All you have to do to stop or change your donation is to directly notify your payroll department.

The event will go ahead if it is raining. If the weather is deemed unsafe, a decision will be made 48 hours prior to the event and you will be notified by email. We will also update the Rainbow Run Cornwall 2024 Facebook event page.

Unfortunately, some emails can end up in your junk box - please check this first. 

If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

Unfortunately, your place is non-transferable. If you cannot take part, please let us know.

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip.  The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.

Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.

Make a donation.

If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.

Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

South West Splash is our brand-new fundraising event where you come up with a water-based challenge or fun activity.

You could swim every day for a month, or your child could swim a length of the pool. You could learn to surf until you drop, or kayak a marathon. Your child could learn to dive or simply handstand in the pool. Whatever the challenge, it doesn’t matter! There is nothing too small or too big, so get those swimming costumes, shorts or wet suits on and make a huge difference.

Absolutely!  Please email Kate and we can send these out to you. Just let us know how many you require.

Generally, entry fees are non-refundable, however, under exceptional circumstances it may be possible. Please see our event terms and conditions for more information. 

 

Yes!  There are several pricing options available on the Skydive Buzz website so if you self-fund your jump, all sponsorship raised would go to CHSW.

Ticket numbers are drawn randomly on the date of the draw, once a ticket is drawn it is removed from the draw, therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of the tickets drawn from first prize to third prize. .

You can download a sponsor form from our fundraising tools page.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

Yes, have a look at our training guides provided for advice and information on getting ready for Incredible Hike. By training hard you will be sure you’re ready for the challenge ahead!

Moonlight Memory Walk Cornwall

If attending the event at Heligan, you'll be required to follow the guided 2k route that has been marshalled. You can choose to complete this route one or twice to complete 4k.  

Moonlight Memory Walk Clevedon

The walk is a 5k circular route, that you will need to walk to get back to the event village. However, if you do find that you are struggling with the distance, then please do talk to one of our volunteer marshals on the route, and we can sort out a shorter way back for you. 

Moonlight Memory Walk Devon

The walk is a 3k route around the Powderham Castle grounds.

  

Based on the 2022/2023 financial year, the odds of winning 1 of the 12 prizes is 1 in 1,334. Odds for our 2023 Raffle will depend on the amount of tickets sold.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

Eden Project

We will be sending out your runner number, fundraising pack, sponsor form and coin collection card from mid October onwards. You are welcome to download any of these fundraising tools prior to this by visiting the 'how to fundraise' tab on the Santas on the Run Eden webpage.

Charlton Farm

We'll be sending your fundraising pack and runner number out in the post at the beginning of November. Your fundraising pack will also be available to download, and includes a sponsor form, coin collection card and gingerbread house collection box. You can download this by visiting the 'how to fundraise' tab on the Santas on the Run North Somerset webpage.  

You can wear whatever you like! Regular running shorts and vest, a tutu or even fancy dress outfits.

You'll be able to purchase a white Children’s Hospice South West t-shirt for £5 when you register on the day along with fancy dress and sunglasses available to buy from the merchandise stand. 

The coloured foam may stain your clothing, so bring something you don’t mind getting stained so we do recommend to wear old clothes and trainers! 

You'll also want to wear something that will help protect your eyes while running through the bubble stations and paint stations. Sunglasses will be available to purchase for just £2.

If you’re bringing kids with you, consider bringing some little swim goggles for them since the bubbles will probably be taller than they are! 

Children and young people from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family. 

Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.

Our services include: 

  • Highly specialised clinical care
  • Short breaks/respite
  • Emergency care
  • End of life care
  • Sibling support
  • Counselling
  • Complementary therapies
  • Pre and post bereavement support for all family members
  • Telephone support?  Is this offered? Contact/key worker support?
  • Hydrotherapy
  • Physiotherapy
  • Multi-sensory therapy
  • Play – music and art/messy play activities

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.

In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor. 

No problem.  Please contact your event fundraiser.

Rainbow Run is not a race and therefore everyone gets a medal as they cross the finish line!

We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.

A bit about family accommodation, what is provided i.e. towels, bed linen etc.

Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.

We can accommodate people up to 18 stone in weight, but no more due to the restrictions on equipment and loads exerted, although they may need to be fitted with extra equipment for their comfort. If you have anyone wishing to take part who is heavier than 18 stone you can contact us as soon as possible to discuss the possibility of their participation.

Dave Talbot Ltd reserves the right to decline an individual’s participation should their build be deemed unsuitable for the activity.

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

For questions regarding Rainbow Run Cornwall, please email Kiley.

Unfortunately, some emails can end up in your junk box - please check this first. 

If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

If you require accommodation on Thursday night you will need to book this yourself as it is not included in the registration fee or as part of the event. 

Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us.

Your information is saved in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and give you at least 21 days before taking the first payment. You can amend or cancel at any time.

  • Return flights
  • All travel arrangements on the event
  • Accommodation as stated on the challenge itinerary
  • All food and refreshments on the event
  • Camping equipment (where applicable) excluding sleeping bags
  • Guiding team and medical provision
  • Transport of your luggage between camps/accommodation

Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

Unfortunately, some of our emails can end up in your junk inbox- please check this first. If you still have not received either your confirmation email please email Hollie and she will check if your registration was successful. If you sign up over a weekend, please note you will not receive your fundraising pack email until the next working day. 

Of course! Please just call your local hospice, and we will send a message to your local area fundraiser who make get back to you to help you!  

Little Bridge House - 01271 325 270 

Little Harbour - 01726 871 800 

Charlton Farm 01275 866 600 

Yes, all participants running the full marathon need to be 18 or older.  All participants running the half marathon need to be 17 or older.  10K participants must be 15 or older. 

Each final mile participant will need to have a parent/guardian or teacher with them

 

Yes, you can reserve a DVD of your jump for £140; photographs for £140; or a DVD and photograph package for £185.

Between April 2022 and March 2023, an average of 61p in every £1 went directly to fund care for children, young people and families. 22p was used to fund prizes and 17p covered the cost of running the CHSW Raffle.

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

We ask every Incredible Hiker to commit to raising the suggested minimum sponsorship of £1,000. Your registration fee covers the cost of your event support, hotel stays, food and Team Hike apparel.

Moonlight Memory Walk Cornwall

Our in person event at The Lost Gardens of Heligan will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone. We will be lighting the paths with candles bags in special areas around the route and some areas will be lit with Heligan’s beautiful lighting.

Moonlight Memory Walk Clevedon 

The event will take place in the dark, however we'll marshal the route for your safety and there are street lights on the route. We recommend you bring a torch and mobile phone.  

Moonlight Memory Walk Devon

The walk will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone but much of the route will be lit with Powderham Castle's beautiful lighting. 

The CHSW Raffle is a fun and engaging way for Children's Hospice South West to raise much needed funds. Each ticket gives you the chance of winning 1 of 12 fabulous prizes.

Entries close on Tuesday 5 September 2023.  The draw takes place at midday on Wednesday 20 September 2023

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

Of course!

Please call the following numbers to get you up and running: 

We'd suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam. 

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you. 

Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

Unfortunately, if the back marshal has already left you will be unable to take part in the walk for health and safety reasons. 

Moonlight Memory Walk Cornwall

Please ensure you arrive by 6:15pm at the very latest to sign in and collect your T-shirt. 

Moonlight Memory Walk Clevedon

Please ensure you arrive by 7.30pm at the very latest.

No problem.  Please contact your event fundraiser.

Rainbow Run is not a race and therefore everyone gets a medal as they cross the finish line!

Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

You have the right to cancel this contract within 14 days without giving any reason. This cancellation period will expire 14 days after the day on which you (or the person you nominate) received the goods, or received the final item from an order for several items. To exercise your right to cancel you must inform us in a clear statement sent by post or email to the address below.

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

If you cancel this contract, we will refund all payments received from you, including the costs of standard delivery only. We may make a deduction for the loss in value of the goods, if the loss is the result of unnecessary handling by you.

We will make the refund as soon as possible, and no later than 14 days from the day you return any goods, or provide evidence of return. We may withhold the refund until we have received the returned goods, or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will make the refund using the same means of payment that you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees as a result of the refund.

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Returned goods should be in perfect condition to obtain the full refund and we ask that you arrange and pay for return postage (unless the goods are faulty). If goods are faulty you can request a replacement instead of a refund. 

Charitable donations made with an order cannot be refunded.

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

For questions regarding Rainbow Run Cornwall, please email Kiley.

No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line.  

Incredible Hike is designed to offer a challenge to walkers and hikers of all abilities. You will need a good level of fitness in time for the event, as each day you will be walking around 20 miles, for up to 9 hours, incorporating several hills and potentially rough terrain. Our training plan will help you get ready and offers you ideas tobe event fit. 

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

You can login using your Facebook, Twitter, or Google account by selecting the desired login option under the Login menu or by clicking the corresponding icon. Please note that a pop-up window will appear when attempting to login. If you have a pop-up blocker activated in your browser you will need to allow pop-ups in order to login.

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

Absolutely!  Please email Hollie and we can send these out to you. Just let us know how many you require. 

You can decide to compete your hike anywhere! You can complete it around your own home or whilst out on your daily exercise or a devised special route.

You can defer marathon, half marathon and 10K places to next year for an admin fee of £5. Please call 01271 325 270.

However, individuals can not transfer to another CHSW event or transfer their place to another runner. 

The minimum age is 16 years and there is no upper age limit.  If you are aged under 18 you must obtain parental consent using BPA form 106.

All participants should carefully read the declaration of fitness form 115A.  It may be necessary to consult your GP and ask them to sign and stamp form 115B.

The standard upper weight limit is 15 stone / 95 kilos fully clothed.  Please call Skydive Buzz if you are between 15 and 18 stone.

All forms can be downloaded from the Skydive Buzz website.

If you have any concerns, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

All rooms are twin/triple share. If you would like to share a room with someone you know, you can enter their name on the registration form. If you don’t indicate your preferred buddy, we will allocate your room with another member of ‘Team Hike’. Women and men who are unknown to each other will not be placed in the same room. 

Any money you raise on an online giving platform is automatically transferred to CHSW after the event.

CHSW Raffle prizes are 1st £2,500, 2nd £500, 3rd 10 x £50