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CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.

Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer. 

(Definition: Together for Short Lives)

Unfortunately your place cannot be transferred. Places are also non refundable, this is in line with our event terms and conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

CHSW is unable to support individuals requiring visas to volunteer in the UK as we do not have a sponsorship licence.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation. You will receive tax relief at the highest rate of tax you pay; so each pound you give, will only cost you 60p.

Your accommodation for Thursday night is not included in the registration fee.

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

This event is open to people of all walking abilities, and it is not a race therefore there is no rush to complete the route in a certain time. Due to the terrain of the event unfortunately it is not suitable for pushchairs or wheelchair users.

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Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip.  The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.

We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.

An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up to a month, but is not a difficult process and you will be given help to complete the forms if necessary.

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

Raffle tickets cost just £1 each.

You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent.  Please contact your local community fundraiser in the first instance. 

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your raffle number.

This has previously been a ladies’ only event.  For the 10th anniversary Moonlight Memory Walk we are inviting men to join in our memory walk, too.

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to the Donate page here, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

All our services are completely free to families who are referred to us.

Of course! Our suits come in an adult and child one size so many people cut the legs to be shorter or roll up the arms to make the suits more fitting.  Some Santas even add tinsel and baubles too! 

Don’t forget that your running number must be worn at all times though, please secure it with safety pins to your Santa suit. We also suggest bringing a belt with you to the event to ensure your suit stays in place when you’re running.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

The majority of UK visas allow people to volunteer, although there may be restrictions to the number of hours you can volunteer. If you are unsure if your visa allows you to volunteer we recommend you contact the UK Border Agency. We may request verification of this.  Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for six months or less) do not allow people to volunteer.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to choose to claim the tax back through Gift Aid – saving us admin costs.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

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If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.

Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.

Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement. 

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.

You can raffle tickets online when the draw is open or you can request tickets by post. For CHSW raffle rules please read our terms and conditions.

We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West.  We couldn't continue this work without you.  Read some inspiring stories to see the life-changing impact of our work.  Thank you again for your support.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

Our Raise a Smile Weekly Lottery is a draw that takes place every week. Each ticket gives you the chance of winning one of our fantastic cash prizes. Each entry costs just £1.

Your registration fee covers the cost of putting on the event and includes a purple t shirt and a medal, a pasty and a goody bag as a thank you for taking part. As this is a charity event we ask that you raise sponsorship to support the vital care that Children’s Hospice South West provides.

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you don’t take part or that you consult your doctor for advice.

You can make a regular gift or one-off gift to us online.  Any donations you make through our website are safe and secure. We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they’re working on behalf of CHSW. Thank you for your support. 

Or you can send a cheque payable to ‘Children's Hospice South West’ to:

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ. 

You can also call us on 01271 325 270 to donate with a credit or debit card over the phone.

Children and families across the south west of England can be referred to CHSW.  We support more than 500 families at our three hospices across the whole region.

You can collect your suit on the day of the event. Your fundraising pack will give details on when registration opens at your event.

Alternatively, if you are attending the Bristol event, you can attend a Charlton Farm open day and collect your suit then. Visit our hospice open days page for more information on how to book a place.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

Unfortunately dogs are not permitted at any of our Rainbow Runs.

Yes. If you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

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  • Return flights
  • All travel arrangements on the event
  • Accommodation as stated on the challenge itinerary
  • All food and refreshments on the event
  • Camping equipment (where applicable) excluding sleeping bags
  • Guiding team and medical provision
  • Transport of your luggage between camps/accommodation

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

  • 1st Prize – £4,000
  • 2nd Prize – £750
  • 3rd Prize – £250

For CHSW raffle rules, please see our terms and conditions.

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

Unfortunately it is inevitable that, with so many cyclists, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

Every week, there are 14 cash prizes on offer, ranging from £5 to the £1,000 jackpot.

You need to remember to bring your walker number and “ I am walking in memory of…” sign along with your decorated Candle bag to hand in to our memory team. We also recommend you bring a torch and mobile phone.

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

Yes – if you pay UK income tax and/or capital gains tax at least equal to the amount we can claim back from HMRC.  Find out more about Gift Aid.

Most referrals come from health or social care professionals, but anyone can refer a child or young person.

Dogs are welcome to join in at Bristol Harbourside, although we do not supply canine Santa suits, so feel free to get creative! Dogs are allowed into the Eden Project, but are not permitted to take part in the event and will need to remain with family or friends who are spectating during the race. Please keep them on their tinsel covered leads at all times. Dogs are not permitted into RHS Garden Rosemoor. 

We can accommodate people up to 18 stone in weight, but no more due to the restrictions on equipment and loads exerted, although they may need to be fitted with extra equipment for their comfort. If you have anyone wishing to take part who is heavier than 18 stone you can contact us as soon as possible to discuss the possibility of their participation.

Dave Talbot Ltd reserves the right to decline an individual’s participation should their build be deemed unsuitable for the activity.

The process is simple. All you need to do is download and complete our Gift Aid Declaration Form

If you are donating online, just tick the Gift Aid box on the donation form.  If you make a donatation to a CHSW shop, there is a simple form to complete and sign.  

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

If appropriate, talk to your supervisor, manager or HR team to suggest that they set one up. It’s simple to get it in place. Or please get in touch with your local corporate fundraiser. We are happy to speak to them to suggest that they introduce one.

You can create a free online fundraising page, personalise it with a photo and message and email it to friends and family; they can donate quickly and securely online with a credit or debit card. Create your page now at uk.virginmoneygiving.com and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way! 

Please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 5.00pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

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When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

You can buy tickets for yourself or you can sell them to friends, family and people at work, but it is illegal to sell them door to door.

For CHSW raffle rules, read our terms and conditions.

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

Unfortunately, we are not able to claim Gift Aid on any purchase you make from us. However, if you are a UK taxpayer, we can, with your permission, claim Gift Aid on any donation you make to us, or have made to us in the past four years. Please remember to tick the Gift Aid box when you make a donation to us.

There are two options.

Option A - regular subscription

You can join our lottery with a regular monthly, quarterly, bi-annually or annually payment straight from your bank by standing order. 

Option B - one-off play

You can play for a set number of weeks and pay by credit/debit card securely online.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

After testing the paint, we know that white is never white again after being rainbowed. The paint is water-soluble so you can wash the clothes as normal, but avoid washing it with nice clothes. As with anything dirty, the sooner you wash it, the better.

Yes, you can. You can give make a donation online.

You can also call us on 01271 325 270 to donate using a credit or debit card.

Once all the information available is reviewed, a decision will be made about the appropriateness of hospice care for the child and family. The family and the involved professionals will be informed of this decision without delay. A typical period for completion of this referral process is approximately six weeks.  To make a referral please click here.

Yes of course! If you are in any doubt as to whether the route will be suitable please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

Yes, we can.  Everytime we sell something that you have donated we can raise 25% more from the government through Gift Aid - at no extra cost to you.

Yes! We allocate any children a different colour so our paint throwers know to adapt their paint throwing style to suit a younger audience, to make it safe and fun for everyone. On the day, please start in the coloured group matching the colour of your youngest team member.

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme.

Your payroll department will be able to tell you if your employer has signed up. 

All participants must be aged 18 - 80, unless they are accompanied by a parent or legal guardian (a minimum age of 16 then applies). The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany them as requested by Ultimate Adventure Centre during their participation.

We offer a range of fun and innovative volunteering opportunities to all of our corporate partners.

If you would like to find out more about corporate volunteering at work we'd love to hear from you.  Drop us an email and we'll be in touch shortly.

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Your sponsorship money needs to be paid to Children’s Hospice South West ten weeks before the date of departure. This is because the charity has to pay the tour operator costs in advance, and have to ensure that every person we pay for has raised all the money. Some people find it difficult to ask for the money up front, but it is a lot harder to get the money in after the event. Your sponsors will understand about this.

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

A residuary legacy is the gift of the remainder of your estate (or a percentage of the remainder) after all other gifts to friends and family have been distributed and all outgoings have been dealt with.

A residuary legacy is especially valuable to CHSW because the growing value of your assets protects it against inflation.

A pecuniary legacy is a fixed sum of money that tends to decrease in value over time because of inflation. For example, a legacy of £1,000 written into a Will in 1980 would now be worth less than £380. However, it is possible to index-link a pecuniary legacy, to ensure that the legacy maintains its intended value.

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

We would be delighted, as long as they are over 16 years of age. It is illegal to sell raffle tickets to children under the age of 16, and for people under 16 to sell raffle tickets.

For CHSW raffle rules, read our terms and conditions.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

Our volunteering opportunities don't require a formal interview. We will ask you to complete a volunteer registration form to find out more about you. An informal meet and greet session will then be arranged. This gives us an opportunity to tell you more about our work and role, and to learn about your interests and skills.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.