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The course is a 2.5K circular route and you will have the option to complete the course once or twice to get double the explosion of colour to complete a full 5k! 

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

Yes. If you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

As the law states that lottery tickets must not be sold to, or by, those under the age of 16 we must therefore abide by this law in accordance with our license.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk

Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.

Well there’s lots going on after you pick up your medal. Hang around and soak up the atmosphere and watch your fellow Colour Crazers! 

There will be a DJ entertaining you with music and food stalls to refuel after your energetic run and even more bouncy castles and stalls to keep you and the children entertained! 

Yes other users will be able to follow comments you make on other stories.

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

No! You can choose to run, skip, jog, hop, ride, walk… however you choose. You can also choose whichever distance you decide is best for you and your family.

 

Yes, you can reserve a DVD of your jump for £140; photographs for £140; or a DVD and photograph package for £185.

Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.

We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West.  We couldn't continue this work without you.  Read some inspiring stories to see the life-changing impact of our work.  Thank you again for your support.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

If you can't complete your run on these dates, you're welcome to do it either the week before or even the week after the 13 December.  Just, let us know when you've completed it.  For your photos to be included in the virtual competitions they must be added by the evening of Sunday 13 December.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

There is an inherent risk in any activity involving fire. It is important that participants pay attention to all the training and heed the advice and instruction of the trainer, firewatchers and spotters. Whilst absolute safety is not guaranteed, proper procedure reduces risk to the achievable minimum.

Unfortunately it is inevitable that, with so many cyclists, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

You need to remember to bring your walker number and “ I am walking in memory of…” sign along with your decorated candle bag to hand in to our memory team. We also recommend you bring a torch and mobile phone.

We will provide you with a kit list when you sign up.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

There will be toilet facilities available at the start The Bush Inn and at the finish line at Hartland Quay. In between these points you will need to find an appropriate area off the trail. Please bring a small amount of toilet paper with you and ensure you remove all litter afterwards. Nappy sacks are great for carrying toilet paper and other refuse. 

Yes – if you pay UK income tax and/or capital gains tax at least equal to the amount we can claim back from HMRC.  Find out more about Gift Aid.

Dogs are welcome to join in at Bristol Harbourside, although we do not supply canine Santa suits, so feel free to get creative! Dogs are allowed into the Eden Project, but are not permitted to take part in the event and will need to remain with family or friends who are spectating during the race. Please keep them on their tinsel covered leads at all times. Dogs are not permitted into RHS Garden Rosemoor. 

Every ticket is entered individually and has an equal chance of winning, so we do need the purchaser's details on each ticket stub please.

For CHSW raffle rules, read our terms and conditions.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

This is not a race and is more about having fun than setting a personal best. Take your time. But if you must, time your run with your own device. There are no prizes for finishing first at this run. You can walk, jog or run it! 

Yes! We allocate any children a different colour so our paint throwers know to adapt their paint throwing style to suit a younger audience, to make it safe and fun for everyone. On the day, please start in the coloured group matching the colour of your youngest team member.

If appropriate, talk to your supervisor, manager or HR team to suggest that they set one up. It’s simple to get it in place. Or please get in touch with your local corporate fundraiser. We are happy to speak to them to suggest that they introduce one.

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry of our lottery. You can find the terms and conditions on our website or you can telephone the lottery hotline on 08456 888 911.  

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone. 

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.

There will be a cleaning station at the finish line with brushes and wet wipes to remove excess powder paint and foam from. There aren’t any changing facilities on site, but we recommend having a towel and change of clothes ready in your car on hand before you journey home! 

  • For the 500m you will need to be aged between 12 – 16
  • For the 1000m you will need to be a minimum age of 14

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Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

You can decide to compete the 5k where you feel it will be most fun! You could complete it around your own home or garden or whilst out on your daily exercise - it is 5k your way!

All we ask is that you ensure you complete it in line with Government guidelines and in a space that allows you to adhere to social distancing of 2 metres away from others outside of your household.

 

The minimum age is 16 years and there is no upper age limit.  If you are aged under 18 you must obtain parental consent using BPA form 106.

All participants should carefully read the declaration of fitness form 115A.  It may be necessary to consult your GP and ask them to sign and stamp form 115B.

The standard upper weight limit is 15 stone / 95 kilos fully clothed.  Please call Skydive Buzz if you are between 15 and 18 stone.

All forms can be downloaded from the Skydive Buzz website.

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

You need to join the Santa’s on the Run goes freestyle 2020 event page on Facebook!

If you want to warm up please watch one of our pre-recorded festive warm ups.  There'll be links on the event page over the weekend and also you will be able to find them here on our website

When you get back from your run there will also be a special story being read by our resident elf that you and your children can watch by clicking on the link in the event or by again revisiting our webpage here.

Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.

As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.

No. There is no hypnotism involved. You will be fully awake at all times – indeed you will be more alert than usual. You may also withdraw at any time if you wish.

Unfortunately, we are not able to claim Gift Aid on any purchase you make from us. However, if you are a UK taxpayer, we can, with your permission, claim Gift Aid on any donation you make to us, or have made to us in the past four years. Please remember to tick the Gift Aid box when you make a donation to us.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

Yes, you can. You can give make a donation online.

You can also call us on 01271 325 270 to donate using a credit or debit card.

Yes of course! If you are in any doubt as to whether the route will be suitable please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.

Please return your tickets to Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

When returning tickets, please remember to:

  • Make sure all ticket stubs are correctly filled in
  • Make your cheque or postal order for the total amount payable to "CHSW"
  • Complete your reply slip and enclose it with your cheque or postal order and ticket stubs in the reply envelope provided.

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

You receive entry into the event village, the 5k course a Colour Craze medal and a colourful treat! 

We suggest all Rainbow Runners wear sunglasses to prevent paint drifting into your eyes. It is the adult's responsibility to ensure children in their group wear sunglasses during the event.

We will have sunglasses for sale on the day for £2.

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme.

Your payroll department will be able to tell you if your employer has signed up. 

If you have any concerns, please get in touch with us at 08456 888 911.  Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone.  

You can send us an email at lottery@chsw.org.uk and we will endeavour to answer any queries you may have. For further details see our complaints procedure.

Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.

We recommend bringing a towel or change in clothing to protect the inside of your car as interior fabric can potentially stain light fabrics.

To be safe, bring a spare plastic bag to place clothes worn during the run inside.  

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property. 

Approximately two weeks before the event.

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CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

No - we will take your word for it! However, if you want to show your supporters you have completed your 5k, we recommend you download Strava (exercise app) and link this to your Just Giving page or social media as this can also help to increase your fundraising.

 

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to talk with your Instructor, take in the expansive scenery during the 5 minute parachute ride, and land safely after helping your Instructor to steer the parachute around the sky before gliding back to the airfield.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

You can create a free online fundraising page, personalise it with a photo and message and email it to friends and family; they can donate quickly and securely online with a credit or debit card. Create your page now at uk.virginmoneygiving.com and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way! 

Just add your photos or videos to the Facebook event over the weekend.  It's that simple. We'll announce the winners on Monday 14 December and let you know your prizes!

If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).

We have a minimum age of 16 years for this event. If aged between 16-18 you will require a parent or guardian to sign a consent form.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants can wear one of their old Memory Walk T–shirts or collect a new one on the evening. Fancy dress is very much encouraged and will also be available to buy on the evening.

Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

You will need to be physically capable of walking 10 miles on the event day which will include steep hills and other upward gradients, this distance can be very challenging. Even if you walk regularly, please do not underestimate the challenge involved.  We strongly advise you to train and if you do not exercise regularly make sure you include plenty of hills in your training!

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

Whilst it's called Santas on the Run, you don’t have to run! You can jog, walk or even skip your way to the finish line - so please go with what you are most comfortable with. 

We recommend wearing comfortable clothing suitable for running in under your Santa suit with a well-fitting pair of trainers.

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

The event village will open at 9.30am. Your wave time will be allocated by the order participants register for the event on our website. For health and safety, we will not have more than 500 participants per wave. The first wave will be 11.00am, the second wave will be at 12.00 noon and the third wave at 1.00pm depending on demand. Your start time will be confirmed when we send your fundraising pack. 

Please turn up one hour before your start time to register, be a part of the event village and enjoy the warm up. 

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

There is no minimum or maximum limit.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your lottery number.

There will be no facilities of this nature at North Somerset Showground or RAF St Mawgan, so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.

The Exeter Rainbow Run operates a bag drop in the foyer of Westpoint Indoor Arena for £1 a bag. Random bag searches will be in operation.

You'll leave the Colour Craze looking very colourful, and we recommend a few showers to rinse off the paint. If you have stubborn colours in your hair washing up liquid works a treat to rid the colours. If your hair is very light, or colour treated, you may wish to wear a hat or headscarf to minimise the paint contact. 

You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

If you can not complete your 5k on either of these dates, then please do so on any other day following that weekend and let us know when you have completed it.

 

Skydive Buzz will advise you of your arrival time when you book your jump.

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you. 

There are lots of ways to pay in your sponsorship.

We recommend you do not send in cash so please remove your coins from your coin collection and then make a donation for them on our online donation page along with any other sponsorship you have collected.

You can send your sponsor forms and coin collection card along with a cheque to one of our three hospices:

  • CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, PL26 6AZ
  • CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
  • CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then may a payment onto your own donation page. All money raised on an online giving page automatically is sent through to us - you don’t have to do a thing!

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

It's really easy to pay in your fundraising money.  Visit the Cook Eat Give webpage for information on all the ways you can pay in your money.

Please make sure you donate via the Cook Eat Give donation form and not to the main donation page.  This helps us keep track of our campaign and how much money we've raised.  Please feel free to copy and paste this link to your guests in an email for ease: [insert link here to the CEG donation page].