Rainbow Run is a fundraising event for Children's Hospice South West and your registration fee helps cover the cost of the event. We are therefore asking all participants to pledge to raise as an individual a suggested £25 or to raise £70 if taking part as a family which would fund vital care at our hospices. Visit the fundraising tab for colourful ideas to raise as much as possible and set up a Just Giving Page. 

Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures. 

If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable. 

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

In the UK, inheritance tax is currently paid to the government at a rate of 40% if your estate is worth more than £325,000. However, the rate might be reduced to 36% if 10% or more of your estate is left to charity.

Most gifts left to Children's Hospice South West are exempt from inheritance tax because we are a charity. You can find out more by contacting HMRC or a solicitor.

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.

Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged! 

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

Yes please!   

For the Eden Project and North Somerset events, we ask you register yourself and the members of your group so you'll receive all the support and information you need.  We will not be accepting on the day registrations. Please sign up for the location and wave time you would like to attend. 

Eden Project, Cornwall

Charton Farm, North Somerset

Following users is a great way to discover new content, and be part of the most recent conversations happening in your network.  Following other users keeps you up-to-date with the latest news that's relevant to you. After you choose to follow someone, his or her activity will show up in your My Disqus tab and Dashboard activity stream (use the “Context” button to get the full conversation).

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

As your sponsorship is paying towards the charity-funded skydive, you will need to be transparent with your donors. We are unable to claim Gift Aid on the first £400 raised towards your skydive. Therefore, to make things simple we advise the following:

• When setting up your online fundraising page please do not allow Gift Aid to be claimed

• Do not allow donors on your sponsorship form to tick the Gift Aid box

• Add this clear statement to your online giving page and sponsorship form: £200 of the sponsorship raised will be funding the Skydive and the remaining sponsorship will support care at Children’s Hospice South West.

There are lots of ways to pay in your sponsorship. 

We recommend you do not send any cash in the post. Please pay the money raised into your bank account and then make a donation on our online donation page.

You can send your sponsor forms and a cheque to your local hospice:

Little Bridge House

CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ 

Little Harbour

CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, PL26 6AZ 

Charlton Farm

CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE 

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then may a payment onto your own donation page. All money raised on an online giving page automatically is sent through to us, so you do not have to do a thing! 

 

Please bring with you your coin collection and gingerbread coin collection houses on the day to hand in at registration. Please make sure you write your names on these so that we know who the money has come from, and we can allocate it to your fundraising total. 

We recommend you don't send in cash through the post.  Please remove your coins from your coin collection and then donate for them on our online donation page along with any other sponsorship you've collected.  

You can send your sponsor forms and coin collection card along with a cheque to one of our three hospices:  

  • CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, Pl26 6AZ  
  • CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE  

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then make a payment on your own donation page. All money raised on an online giving page automatically is sent through to us - you don’t have to do a thing! 

 

Yes – Please email Kate if you would like to help with this 

Times will be confirmed leading up to event day. 

Unfortunately, if the back marshal has already departed you will be unable to take part in the event.   

Please arrive by 2pm at the latest to give yourself enough time to park, sign in at participant registration and be present for the safety briefing and warm-up.

Each of our hospices has a special room called ‘Starborn’ in which, after a child has died, they can be laid for up to seven days. Starborn is kept at a regulated temperature where the appropriate measures are taken to prepare the body for the funeral. This allows families to be in an environment where they can say goodbye to their child properly, surrounded by loved ones, with support from members of the care team who have looked after their much loved child during their stays.

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

Yes. If you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

A dedication is where you can add the name and a photo of loved ones you are remembering. You can also leave a special message for them. This is free to do and we welcome you to set up more than one dedication in memory of more than one person. 

Set up your dedication

Moonlight Memory Walk Cornwall

Moonlight Memory Walk Clevedon

Moonlight Memory Walk Devon

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Of course!

Please call the following numbers to get you up and running: 

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

A full kit list and advice on what else you should bring is provided in your event information.

You'll find the links to the pre-recorded warm-up on our Be Incredible Facebook group. Please join the page to upload your photos and videos to enter our competitions too! But let us know if you don't have access to Facebook and we'll send you the links.  

You can create a free online fundraising page, personalise it with a photo and share it with friends and family by message, email or on social media. They can donate quickly and securely online with a credit or debit card. Create your page now at JustGiving page and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way!

Generally, entry fees are non-refundable, however, under exceptional circumstances it may be possible. Please see our event terms and conditions for more information. 

 

CHSW will have photographers taking photos on the day and filming the rainbow craziness. If you want to get shots right in the midst of the action we recommend covering cameras/phones with plastic wrap or bringing a disposable camera.

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

It costs just under £12 million a year to keep our 3 hospices open and raise the funds to continue to be there for babies, children, young people and families (to fundraise).

A residuary legacy is the gift of the remainder of your estate (or a percentage of the remainder) after all other gifts to friends and family have been distributed and all outgoings have been dealt with.

A residuary legacy is especially valuable to CHSW because the growing value of your assets protects it against inflation.

A pecuniary legacy is a fixed sum of money that tends to decrease in value over time because of inflation. For example, a legacy of £1,000 written into a Will in 1980 would now be worth less than £380. However, it is possible to index-link a pecuniary legacy, to ensure that the legacy maintains its intended value.

Based on the 2024/2025 financial year, the odds of winning the guaranteed weekly 1st prize of £1,000 is 1 in 22,264. The chances of winning any of the other 13 prizes is 1 in 1,713.

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

As registration is free we will be sending a medal to each person in your group who raise the suggested minimum sponsorship of £30. Please ensure you register every member of your family / group to avoid disappointment.

You will receive a medal at the finish line.  

You can complete it anywhere! Your local swimming pool, lake, sea or river. Anywhere that you can make a splash! 

No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line.  

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

Regular play winners will be notified by their preferred method of contact and a cheque sent by post. One-off play ticket winners will need to contact the Lottery Team on 01271 313 311 where their tickets and details will be verified. Once verified a cheque is sent by post. Weekly winning numbers are also published on the CHSW website.

Unfortunately, places are non-transferable to another participant. 

Places are non-refundable. Upon medical evidence refunds maybe given at the disgression of the Fundraising Manager. 

In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor.  

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

Unfortunately, some emails can end up in your junk box - please check this first. 

If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

Yes other users will be able to follow comments you make on other stories.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

It's really easy to pay in your fundraising money.  Visit the Cook Eat Give webpage for information on all the ways you can pay in your money.

Please make sure you donate via the Cook Eat Give donation form and not to the main donation page.  This helps us keep track of our campaign and how much money we've raised.  Please feel free to copy and paste this link to your guests in an email for ease: [insert link here to the CEG donation page].

Just email Kate and she will help you with any questions you have! 

No problem.  Please contact your event fundraiser.

No it's not essential. We would love it if you could raise money for Children's Hospice South West but we also understand you may already have a charity you would like to support.