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The route has parts of uneven terrain through the woods so is not ideal for buggies or wheelchairs, however we are happy for you to take part if you do wish to do so. As there are also inflatables on the course, it would that these obstacles would not be able to be completed. 

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

We have eight specially adapted bedrooms at both Little Bridge House in Devon, and Charlton Farm in Bristol. At Little Harbour in Cornwall there are six, which are used for respite breaks.

At each hopsice we keep one of these bedrooms free for emergency or end of life care.

Unfortunately your place cannot be transferred. Places are also non-refundable, this is in line with our event Terms and Conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.

Santas on the Run Goes Freestyle is a fun 2k run, walk, or jog at either the Eden Project in Cornwall, RHS Rosemoor in Devon, Ashton Gate in Bristol or alternatively you can choose to create your own 2k  route and take part virtually. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices. 

Create your own festive route and walk, jog, run or even cycle your way around dressed in festive gear in the most inventive way you can. See the full list of ideas.

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

Your accommodation for Thursday night is not included in the registration fee.

Participants who register are not obliged to raise sponsorship, however this will not qualify you to receive one of our bespoke 30th anniversary medals. Alternatively, you can make a donation of the suggested minimum £30 when you register online.  

For every £1 you donate to Children's Hospice South West in a financial year (from 6 April to 5 April of the following year), you must have paid 25p in Income or Capital Gains Tax in the same financial year to qualify for Gift Aid.

If you have made a Gift Aid declaration we ask that you let us know if you cease to pay enough Income Tax and/or Capital Gains Tax to cover the amount we will claim from HM Revenue and Customs on the donations you make.

We also ask that you let us know if you change your name and/or address.

No. The fire is very real. The embers will be glowing red hot. We can often measure the temperature at around 1,200 degrees Fahrenheit. You will have bare feet, and they will not have been treated in any way.

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  

Our memory walk is open to anyone over the age of 12 years old. Event participants aged 12 to 15 years must be accompanied by a participating adult.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

Yes! Please join the Facebook event page and share your fun 90s photos and experiences for everyone to see.

Join Facebook event page

If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).

The Bush Inn, Crosstown, Morwenstow, Bude EX23 9SR.

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

It is important the CHSW Lottery and CHSW Raffles are a fun way to support CHSW, but that they never have a detrimental effect. CHSW is committed to ensuring the CHSW Lottery and Raffle are operated in a secure, fair and socially responsible way. For more information please read our Social responsibility in gambling Guide.

Unfortunately you can not turn up on the evening in Falmouth you have registered for a free virtual ticket place.

For health and safety reasons, only registrants who have been sent their walker number and registered for one of our 300 spaces will be able to join us on the evening. If you've decided you would now like to join the in person event, please re-register with the relevant ticket on our website. 

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

You are signing up to complete your own DIY virtual fundraising event, so the challenge can be as long or short as you wish.

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme

The prize fund for each weekly draw is £1,425. This is made up of 14 guaranteed prizes totalling £1,225 and a £200 rollover prize which if not won, roll over to the next draw.

The guaranteed weekly prizes are first prize: £1,000, second prize: Bonus Rollover which could reach £10,000, third prize: £100, 2 prize of £25, 5 prizes of £10 and 5 prizes of £5

This isn't a race and is more about having fun than setting a personal best. Take your time and enjoy the surprizes we have planned along the route. But if you must, you can time your run with your own device. There are no prizes for finishing first at this run! 

We will provide any training that is necessary.

There will be substantial parking at the event on grass. Please car share where possible to reduce the amount of traffic in and out of the park and estate. 

You are welcome to bring your dog to join you on the evening. They will need to remain on a lead and we ask that participants with dogs remain at the back of the walk to avoid other participants tripping over leads due to it being dark.

You can download a sponsor form from our fundraising tools page.

Each of our hospices has a special room called ‘Starborn’ in which, after a child has died, they can be laid for up to seven days. Starborn is kept at a regulated temperature where the appropriate measures are taken to prepare the body for the funeral. This allows families to be in an environment where they can say goodbye to their child properly, surrounded by loved ones, with support from members of the care team who have looked after their much loved child during their stays.

Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops  or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off.  Any medication that you need, food and water and a camera for taking photos!

Yes.  We ask you register yourself  and the members of your group so we know who is taking part and you'll receive all the support and information you need. Please sign up for the location and wave time you would like to attend or sign up for free if you are taking part virtually. 

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Absolutely!  Please email Jayne nd we can send these out to you. Just let us know how many you require!  

To simplify matters for both you and CHSW, the declaration wording normally covers present, future and past donations. We can back-claim four years and we will continue to claim until you tell us otherwise, so long as you are eligible.

The sensation is described by some as walking on eggshells, others as walking on hot sand. Each walker has his or her own experience. I have not known walkers to experience pain, indeed when the opportunity arises many will walk across the coals more than once.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

It's not a race! The route will approximately take 1.5 hours to 2 hours to complete. There will be front walking marshals that will set the pace but they must not be passed by any participants for strict health and safety reasons.

We will provide you with a kit list when you sign up.

No, all registrations are non-refundable.

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

Hartland Quay Hotel, Stoke, EX39 6DU.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address:  CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Yes. All you have to do to stop or change your donation is to directly notify your payroll department.

The CHSW Raffle full terms and conditions are available here. The purpose of which are to ensure you are informed about the terms and conditions of entering the CHSW Raffle, and to promote social responsibility in gambling

Your registration fee covers the cost of putting on the event, a festive treat and medal. Your entry fee for our Eden and RHS Rosemoor Santa Runs also gives you a full festive day out at the venue for the rest of the day and you don't need to pay any additional entry charges! 

 As we're not providing Santa suits this year, we have reduced the entry fee price from previous years. 

As this is a sponsored event, we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides. The suggested sponsorship is £15 per person and £60 per family.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

The CHSW lottery is a weekly draw so there are 52 draws per year, £52 divided by 12 months gives equal monthly payments of £4.34

Unfortunately, there are no facilities and we can't accept liability for anything you leave behind. Please bring only what you need. 

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

You can wear whatever you like! Regular running shorts and vest, a tutu or even fancy dress outfits.

You'll be able to purchase a white Children’s Hospice South West t-shirt for £5 when you register on the day along with fancy dress and sunglasses available to buy from the merchandise stand. 

The coloured foam may stain your clothing, so bring something you don’t mind getting stained so we do recommend to wear old clothes and trainers! 

You'll also want to wear something that will help protect your eyes while running through the bubble stations and paint stations. Sunglasses will be available to purchase for just £2.

If you’re bringing kids with you, consider bringing some little swim goggles for them since the bubbles will probably be taller than they are! 

  • 500m - £15 (plus £25 minimum sponsorship)
  • 1000m - £20 (plus £40 minimum sponsorship)

You can download a sponsor form from our fundraising tools page.

We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.

An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.

We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable.  If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable. 

Unfortunately, some emails can end up in your junk box - please check this first. If you still haven't received either your confirmation email or welcome information email please email Kiley and she'll check your registration was successful.  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

Yes. All day parking is available for competitors and spectators near the Activity Centre. It is £2 if purchased in advance or £4 on the day.

Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

Of course! Please just call your local hospice, and we will send a message to your local area fundraiser who make get back to you to help you!  

Little Bridge House - 01271 325 270 

Little Harbour - 01726 871 800 

Charlton Farm 01275 866 600 

To simplify matters for both you and CHSW, the declaration wording normally covers present, future and past donations. We can back-claim four years and we will continue to claim until you tell us otherwise, so long as you are eligible.

There is no preparation to undertake, and no treatment of the feet or mental exercise, just the training provided at the seminar. You should abstain from the consumption of alcohol or drugs prior to the event.

Any person who is, in the opinion of the trainer, unfit to participate will NOT be permitted to take part. ANY participant who does not attend the one hour training seminar will also be not permitted to take part.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

You can donate your sponsorship in the following ways:

Through our website

  • By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
  • Add it to your online giving page: if you have set up an online giving page the money is automatically transferred to CHSW. You can add any offline sponsorship to your online page.

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

Traditionally in previous years, participants have raised sponsorship in memory of their loved ones by setting up an online giving page or collecting money on their sponsor form. We understand that currently this may be difficult, so this year there is also the option to donate in memory of their loved one by setting up a dedication page. The money raised from Moonlight Memory walk will help support more than 550 families currently being cared for at our three hospices. 

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

You will need to register at Morwenstow by 8.00am.

If you are parking at the finish line, You will need to be parked and ready to leave Hartland Quay on the shuttle bus at 7.30am prompt. This will ensure you arrive at Morwenstow to register for 8.00am.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

We've decided not to provide Santa suits as a part of the registration fee this year to reduce the impact of single use Santa suits on the environment with many suits ending up on landfill each year.  

We also wanted to give our participants the opportunity to choose whether they wanted to dress as Santa, a reindeer, penguin, snowman, Christmas tree or elf....this yer you can decide!

There will be on the day competitions for the best dressed! 

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

CHSW Lottery tickets can be purchased through the CHSW website by regular play Direct Debit or by debit card payment only. One-off play tickets are available from CHSW Charity Shops. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw.

There is parking in the main car parks at each of our Santa venues. Please car share where possible to reduce congestion and allow enough time to get from the car park to the event village in the venue. 

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

We'd suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam. 

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you. 

Registration is from 9.30am - 10.30am.  Please allow yourself plenty of time to park, walk down to the event village and sing-in at the registration tent.

You can download a sponsor form from our fundraising tools page.

Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

We ask that you raise a minimum of £395 to ‘jump for free’.

A £50 non-refundable deposit, payable direct to Skydive Buzz, will secure your place.

When you arrive at the airfield on the day of your skydive, you will need the pay the £200 balance of the cost of you jump direct to Skydive Buzz.

The remaining £145 and anything you raise over this amount will go to Children’s Hospice South West.

If you raise all of your sponsorship via an online page, including your £200 balance, CHSW can arrange for Skydive Buzz to invoice them for this amount – providing you have raised the minimum amount of £395

Don’t’ forget – you can choose to raise more than the minimum amount! The sky is the limit!

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent.  Please contact your local community fundraiser in the first instance. 

You can create a free online fundraising page, personalise it with a photo and message and email it to friends and family; they can donate quickly and securely online with a credit or debit card. Create your page now at uk.virginmoneygiving.com and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way!