You can download a sponsor form from our fundraising tools page.
If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.
Moonlight Memory Walk Cornwall
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Cornwall dedication page.
Moonlight Memory Walk Clevedon
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Clevedon dedication page.
Moonlight Memory Walk Devon
The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Devon dedication page.
We would like to know who our generous supporters are. It gives us the opportunity to acknowledge the important decision you have made. Letting us know also helps us to plan for the future and keep you informed about our ongoing work.
Yes, for the full marathon the cut off time is 7 hours, and the cut off time for half marathon is 6 hours.
You will need a licence from your local authority for an event that includes any of the following activites:
- provision of food and drink
- extended hours
- collecting money or selling goods in a public place
- sale of alcohol
For more help and advice please contact your local community fundraising team.
The Raise a smile Lottery is a weekly lottery which helps to raise funds for Children's Hospice South West to provide hospice care and support for children and young people living with life-limiting conditions and their families.
It's one of the simplest ways of supporting CHSW regularly and each ticket gives you the chance of winning 1 of 15 prizes including the Bonus Rollover. Weekly draws normally takes place every Friday.
If you're attending one of our events in person you will receive a medal at the finish line.
If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post.
There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.
No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.
The event village will open at 9.30am. Your wave time will be allocated by the order participants register for the event on our website. For health and safety, we will not have more than 500 participants per wave. The first wave will be 11.00am, the second wave will be at 12.00 noon and the third wave at 1.00pm depending on demand. Your start time will be confirmed when we send your fundraising pack.
Please turn up one hour before your start time to register, be a part of the event village and enjoy the warm up.
You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.
Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement.
The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life.
Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.
If you can't complete your run on these dates, you're welcome to do it either the week before or even the week after the 11 December. Let us know when you've completed it. For your photos to be included in the virtual competitions they must be added by the evening of Sunday 12 December.
Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.
Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off. Any medication that you need, food and water and a camera for taking photos!
You'll leave the Colour Craze looking very colourful, and we recommend a few showers to rinse off the paint. If you have stubborn colours in your hair washing up liquid works a treat to rid the colours. If your hair is very light, or colour treated, you may wish to wear a hat or headscarf to minimise the paint contact.
If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.
It is worth checking if any of the following apply, as these can prevent payments going through:
- The billing address for your bank may differ to the one that you are entering on the billing address page.
- Your card may not have enough credit available to cover the payment.
- Your card may have a block on internet/phone orders, or on payments to charity.
- Your card may have reached its daily transaction limit.
- Your card may have been flagged for additional authorisation.
- If your card was recently issued, it may not have been activated yet.
You can bring your sponsorship on the day, pay it in via our online donation form or send a cheque with your sponsorship forms to our hospice:
Little Harbour, Porthpean Road, Porthpean, St Austell, PL26 6AZ
Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.
A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us!
You'll find the links to the pre-recorded warm-up on our Be Incredible Facebook group. Please join the page to upload your photos and videos to enter our competitions too! But let us know if you don't have access to Facebook and we'll send you the links.
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants
Your luggage will be transferred between each hotel across the 3 days. We ask you bring no more than 1 overnight bag and 1 day bay. You will be provided with luggage labels for each.
If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.
Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.
As registration is free we will be sending a medal to each person in your group who raise the suggested minimum sponsorship of £30. Please ensure you register every member of your family / group to avoid disappointment.
We have three hospices along with more than 30 shops across the South West. Take a look at our volunteer opportunities page to search for roles local to you.
Our charity-funded place Skydive participants are asked to pay £50 non-refundable deposit paid to Skydive Buzz when booking and to raise a minimum sponsorship of £400 before your skydive date to confirm your jump. This is broken down as:
• £200 balance of the cost of your skydive. If this is raised via your sponsor form, you will need to pay Skydive Buzz direct before your skydive. If this is raised through your online fundraising page, it can be arranged for Skydive Buzz to invoice CHSW for this amount
• £200 plus any additional fundraising before or after your skydive will go to Children’s Hospice South West to care for children and young people living with life-limiting conditions and their families.
Our self-funded place Skydive participants are asked to raise a suggested sponsorship of £195 before your skydive.
Please note there is also an £22.50 insurance premium which all participants will need to pay.
Don’t forget – you can choose to raise more than the minimum amount! The sky is the limit!
No! Anyone can take part, because you are completing the event in your own time, at your own pace, on your own terms.
You can download a sponsor form from our fundraising tools page.
Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.
At the Clevedon and Cornwall events, you will receive a medal as you cross the finish line.
Writing a will is not as expensive as you might think. Solicitors can provide estimates on request, but the cost will depend on how complex your affairs are.
CHSW offer a Free Will Writing service to our supporters. Please visit our Free Will Writing service page to find out more.
The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.
Remember we can also provide posters with space to write your event details.
Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.
Charity statement
Your printed materials/websites should include the statement:
‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.
Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.
If you're taking part with colleagues from your workplace, please sign up using the online registration form and include your company name within the group. You will need to sign up each member of your work colleagues individually for health and safety reasons if taking part in one of our physical events.
Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising. In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice. If you need any further help you can always contact our events team who will be happy to help.
You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.
Should you need to change your start time please email Kiley and we will see what we can do!
Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up.
In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.
We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.
We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.
You need to join the Santas on the Run Facebook Group!
If you want to warm up, please watch one of our pre-recorded festive warm ups – there will be links in the Facebook Group over the weekend and you'll be able to find them on our website.
When you get back from your run there will also be a special story being read by our resident elf that you and your children can watch by clicking on the link on the event page.
We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.
Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged!
We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable. If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable.
Entry fees are non-refundable or transferable. Should CHSW have cause to cancel the event, participants will be notified and a refund of registration fee offered – or you'll be offered a place in an alternative CHSW event.
We do have a plan to keep the fun going in the event of rain but should the event need to be re-scheduled due to heavy wind/rain your registration fee will be transferred to the new date. You can request a refund of your registration fee if the new date is not convenient for you.
You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.
If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.
Yes. Please bring your coin collection cards and sponsorship in an envelope with your name and runner numbers written on the front. Please hand this in at participant sign in.
Yes. All you have to do to stop or change your donation is to directly notify your payroll department.
Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you.
Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall and Charlton Farm in North Somerset or alternatively you can choose to create your own route and take part virtually in our Facebook Challenge. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.
Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.
There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.
We have limited capacity on single supplement rooms and this option is only available to the first 15 riders who pay the single supplement of £50. If part of a Team we will prioritise you share with another member within your group or alternatively you will share with another participant. Woman and men who are unknown to each other will not be placed in the same room.
Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.
You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.
Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures.
If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable.
If you are taking part with your workplace, please ask everyone to register online and include your company name within the group.
If a role requires a specific commitment, we’ll always let you know first. Otherwise you can give us as much or as little time as you like.
A morning or an afternoon, whatever you can give we really appreicate. But if you only have an hour to spare, we'll be just as grateful.
Yes! There are several pricing options available on the Skydive Buzz website so if you self-fund your jump, all sponsorship raised would go to CHSW.
Participants who register are not obliged to raise sponsorship. However, if you raise over £30 you will receive a medal. Alternatively, you can make a suggested minimum donation of £30 when you register online.
You can download a sponsor form from our fundraising tools page.
Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.
Setting up a dedication a part of this event is optional. You are welcome to take part and remember your loved one by personalising your memory box and candle bag. However, if you decide you would still like your loved ones name/s to be a part of the memory ceremonies, please:
Of course you can. Your Will is your document and you can include, exclude, add or remove whoever you wish. If you change your mind or if your personal circumstances change, you are free to change your Will as many times as you wish. You don’t need to let us know either; it is entirely your choice.
There will be a finishers medal.
We are selling CHSW running vests for £9, please purchase these at the point of registration.
Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.
The Raise a smile Lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.
All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.
Only those people who have paid to enter will be able to access the event village and take part in the event. We won't be accepting on the day sign ups this year due to limiting capacity for each wave time. This is also to ensure we can carefully manage everyone’s safety. Why not encourage them to sign up and take part!
A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.
Yes, there are three types:
A Residuary Legacy is a percentage or share of the balance of your estate once all other payments and gifts have been made. A lot people prefer to give a residuary gift because it keeps in line with inflation and does not lose value over time.
A Pecuniary Legacy is a fixed amount of money.
A Specific Legacy can include specific items like personal possessions, land or shares.
Children over the age of 5 will love this event. They are allowed to come as long as they are participating with an adult and have the option However you must hold their hand or with younger ones carry them as you go through the foam at each Bubble Station.
The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size.
Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.
The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.
Just add your photos or videos to the Facebook Group over the weekend - it's that simple. We'll announce the winners in the week following the event and let you know your prizes!
In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor.
Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent! Remind them to take waterproofs so they do not get wet as they watch!
Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.
Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.
Your runner numbers, fundraising pack, sponsor form and coin collection card will be sent out from the beginning of April. If your friend or family has registered you, they will be sent your pack.
Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.
Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:
- Fundraising and training advice
- Regular contact from the Challenge Events team
- The opportunity to visit a Children’s Hospice South West hospice
- Children’s Hospice South West vest or T-shirt.
For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.
Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall and Charlton Farm in North Somerset or alternatively you can choose to create your own route and take part virtually in our Facebook Challenge. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.
Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.
As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.
Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us.
Your information is saved in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and give you at least 21 days before taking the first payment. You can amend or cancel at any time.
Have a look at our training guides for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead!
Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.
Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form.
Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.
No! Anyone of any age can be registered, even the dog because you are completing the event in your own time, at your own pace, on your own terms.
Normally all volunteers must be over 18 with the exception of retail volunteers who must be 14 years or over.
You will need to make your own travel arrangements to get to registration at the start on Friday morning and to travel home from the finish on Sunday.
Yes, you can reserve a DVD of your jump for £140; photographs for £140; or a DVD and photograph package for £185.
Due to the amount of paint used at the paint stations only children aged over 5 years can take part in this event. All children aged 16 and under must have a participating adult also register to run with them. If you have younger children, they must remain in the event village with another adult or guardian.
Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.
Winners will be notified within 1 week of the draw date by telephone first, followed by email, where their details will be verified. Once verified a cheque is sent by post. Winning ticket numbers are also published on the CHSW website.
A dedication is where you can add the name and a photo of loved ones you are remembering. You can also leave a special message for them. This is free to do and we welcome you to set up more than one dedication in memory of more than one person.
Set up your dedication
Moonlight Memory Walk Cornwall
We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.
Yes, your registration fee goes towards the costs for putting on the event.
Any additional sponsorship helps to raise vital funds to care and support children and young people living with life-limiting conditions and their families.
Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.