Donate Refer

No, all participants in these two distances must wear a wetsuit.

We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

We recommend bringing a towel or change in clothing to protect the inside of your car as interior fabric can potentially stain light fabrics.

To be safe, bring a spare plastic bag to place clothes worn during the run inside.  

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property. 

We are almost entirely reliant on voluntary income to safeguard our vital services into the future. By taking part in our weekly lottery and annual raffles you are helping us continue to make the most of short and precious lives.

In the UK, inheritance tax is currently paid to the government at a rate of 40% if your estate is worth more than £325,000. However, the rate might be reduced to 36% if 10% or more of your estate is left to charity.

Most gifts left to Children's Hospice South West are exempt from inheritance tax because we are a charity. You can find out more by contacting HMRC or a solicitor.

If you are concerned that this might happen, please let us know as soon as possible so that we can offer help and guidance. Give your local community fundraiser a call and we'll try and help you avoid this. Our fundraising ideas page and your fundraising pack will give you lots of great ideas on how to reach your target.

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

No - we will take your word for it! However, if you want to show your supporters you have completed your 5k, we recommend you download Strava (exercise app) and link this to your Just Giving page or social media as this can also help to increase your fundraising.

 

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to talk with your Instructor, take in the expansive scenery during the 5 minute parachute ride, and land safely after helping your Instructor to steer the parachute around the sky before gliding back to the airfield.

We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.

An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.

Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops  or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off.  Any medication that you need, food and water and a camera for taking photos!

We deliver to mainland UK and BPFO only.

You need to arrive between 8.00pm and 9.15pm at the latest to give you enough time to sign in, hand in your candle bag and collect your T-shirt. There will be music and entertainment throughout the evening. The memory ceremony will begin at 9.30pm prompt and the walk will leave The Moor at 10.00pm on the dot.

You need to join the Santa’s on the Run goes freestyle 2020 event page on Facebook!

If you want to warm up please watch one of our pre-recorded festive warm ups.  There'll be links on the event page over the weekend and also you will be able to find them here on our website

When you get back from your run there will also be a special story being read by our resident elf that you and your children can watch by clicking on the link in the event or by again revisiting our webpage here.

No. There is no hypnotism involved. You will be fully awake at all times – indeed you will be more alert than usual. You may also withdraw at any time if you wish.

A full kit list and advice on what else you should bring is available here.

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

You pay these taxes if:

  •     Income Tax is taken from your wages or salary before you receive your pay
  •     you pay tax after filling in a self-assessment form each year
  •     you have any taxable savings (in a Building Society, for instance), or a pension plan, or investment income
  •     you have paid any Capital Gains Tax, on the sale of a property or some shares, for example.

Inheritance Tax, Council Tax and VAT do not count as Income or Capital Gains Tax.

Yes, you can donate to as many causes as you like as long as they are charities registered in the UK but with only one deduction in your pay.

You will need to be physically capable of walking 10 miles on the event day which will include steep hills and other upward gradients, this distance can be very challenging. Even if you walk regularly, please do not underestimate the challenge involved.  We strongly advise you to train and if you do not exercise regularly make sure you include plenty of hills in your training!

Required fitness levels depend on the trip you are taking part in and your current level of fitness. These trips are not targeted at experienced trekkers, so we will have people of all abilities on the event. We do advise that everyone should train for the event, as the fitter you are, the more you will enjoy yourself. We also advise people to go at their own pace on the event – it is not a race, and the idea is to enjoy yourself.

This is not a race and is more about having fun than setting a personal best. Take your time. But if you must, time your run with your own device. There are no prizes for finishing first at this run!

Our hospice teams have engaging and challenging activities for corporate teams. If you're interested in volunteering in a group as part of your company's corporate social responsibility programme, please contact your local corporate fundraiser or complete our enquiry form.

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

The event village will open at 9.30am. Your wave time will be allocated by the order participants register for the event on our website. For health and safety, we will not have more than 500 participants per wave. The first wave will be 11.00am, the second wave will be at 12.00 noon and the third wave at 1.00pm depending on demand. Your start time will be confirmed when we send your fundraising pack. 

Please turn up one hour before your start time to register, be a part of the event village and enjoy the warm up. 

Please make cheques or postal orders payable to "CHSW".

For CHSW raffle rules, read our terms and conditions.

You will receive a print out of results as you finish the race. Otherwise they will be available on line after race day.

You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work. 

If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available. 

You can download a sponsor form from our fundraising tools page.

You'll leave the Colour Craze looking very colourful, and we recommend a few showers to rinse off the paint. If you have stubborn colours in your hair washing up liquid works a treat to rid the colours. If your hair is very light, or colour treated, you may wish to wear a hat or headscarf to minimise the paint contact. 

There is no need to choose your numbers. You will be sent a random unique number for each entry that you play.  This number will be yours for the duration of your membership to our lottery.

When you enter our weekly lottery, you will be sent your unique number by post. 

Rainbow Run is a 5k fun run event with a difference! There’s no prizes for being the first to cross the finish line, this event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.
 
Along the route you can walk, jog, run or even skip your way through paint stations where marshals will shower you with bright powder paints. Creating the most amazing, vivid colour explosion you'll ever see so when you finish you'll be well and truly rainbowed!

Online giving websites are an extremely effective way to easily boost your fundraising total. They work by allowing sponsors to log on to a fundraiser's unique page and sponsor them using a credit or debit card. The money from online fundraising pages (e.g. Just Giving / Virgin Money Giving) gets automatically sent through to CHSW and added to your total, so no need for paper forms!

If you can not complete your 5k on either of these dates, then please do so on any other day following that weekend and let us know when you have completed it.

 

Skydive Buzz will advise you of your arrival time when you book your jump.

Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable.  If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable. 

If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.

It is worth checking if any of the following apply, as these can prevent payments going through:

  • The billing address for your bank may differ to the one that you are entering on the billing address page.
  • Your card may not have enough credit available to cover the payment.
  • Your card may have a block on internet/phone orders, or on payments to charity.
  • Your card may have reached its daily transaction limit.
  • Your card may have been flagged for additional authorisation.
  • If your card was recently issued, it may not have been activated yet.

The British weather is notoriously unpredictable, so we will be keeping an eye on the forecast. If the weather is deemed unsafe we will postpone the event and alternative date will be arranged and you will be notified by text and email. If you cannot make the alternative date, a refund will be offered or you can offer your event fee as a donation.

Just add your photos or videos to the Facebook event over the weekend.  It's that simple. We'll announce the winners on Monday 14 December and let you know your prizes!

We have a minimum age of 16 years for this event. If aged between 16-18 you will require a parent or guardian to sign a consent form.

You will need to make your own travel arrangements to get to St Austell for registration on the Thursday evening and to travel from the finish at Charlton Farm near Bristol. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

Although basic rate tax is currently 20 per cent, the donation for £1 is treated as the net after tax from £1.25 (£1.25 minus 20 per cent is approximately £1). The Children's Hospice South West get back the 25 pence.

Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

Santas on the Run Bristol 

1.00pm.

Santas on the Run Eden Project 

11.00am and 2.00pm 

Santas on the Run RHS Rosemoor

12.30pm


Please turn up one hour before your start time to register, pick up your Santa Suit and enjoy the event village  and warm up!

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

Should you need to change your start time please email Kiley and we will see what we can do! 

Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up. 

The purchaser's name and full address need to be clearly written. If you buy tickets for yourself, you can use the sticky labels we provide for convenience. It's useful to add a daytime phone number too, as we always try to contact winners by telephone first.

For CHSW raffle rules, read our terms and conditions.

We will provide any training that is necessary.

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

Entry fees are non-refundable or transferable. Should CHSW have cause to cancel the event, participants will be notified and a refund of registration fee offered – or you'll be offered a place in an alternative CHSW event. 

We do have a plan to keep the fun going in the event of rain but should the event need to be re-scheduled due to heavy wind/rain your registration fee will be transferred to the new date. You can request a refund of your registration fee if the new date is not convenient for you. 

As the law states that lottery tickets must not be sold to, or by, those under the age of 16 we must therefore abide by this law in accordance with our license.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk

Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.

Unfortunately it is inevitable that, with so many runners, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

You can make a donation online, either as a single donation or a regular direct debit. 

If you don’t wish to give online, you can give a credit/debit card donation over the telephone by 01271 325 270 (Monday-Thursday 9.00am-5.00pm and Friday 9.00am-4.30pm) or please send us a cheque, made payable to Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

You will find the links to the Zoom warm-up for 11.00am and 2.00pm on both days on our Facebook event. Please join the page to upload your photos and videos to enter our competitions too! But let us know if you don't have access to Facebook and we'll send you the links. 

 

After your safety briefing with an experienced instructor who will teach you everything you need to know, you will be ready to take to the skies.  On your pre-boarding call, your instructor will prepare you for your skydive - fitting your jumpsuit, head gear, goggles (suitable for contact lenses/glasses), gloves and harness.

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.

Please read our Santas on the Run participant safety brief to ensure you are fit to take part in this event.

There are lots of ways to pay in your sponsorship.

We recommend you do not send in cash so please remove your coins from your coin collection and then make a donation for them on our online donation page along with any other sponsorship you have collected.

You can send your sponsor forms and coin collection card along with a cheque to one of our three hospices:

  • CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, PL26 6AZ
  • CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
  • CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then may a payment onto your own donation page. All money raised on an online giving page automatically is sent through to us - you don’t have to do a thing!

It's really easy to pay in your fundraising money.  Visit the Cook Eat Give webpage for information on all the ways you can pay in your money.

Please make sure you donate via the Cook Eat Give donation form and not to the main donation page.  This helps us keep track of our campaign and how much money we've raised.  Please feel free to copy and paste this link to your guests in an email for ease: [insert link here to the CEG donation page].

Your accommodation for Thursday night is not included in the registration fee.

For further information about Gift Aid, please see the HM Revenue & Customs website or the Institute of Fundraising website. Alternatively, contact your local Tax Office.  Read our Gift Aid explained page.

Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

CHSW reserves the right to take emergency decisions based on adverse conditions at the Event, or to change the Event route or number of participants permitted to take part in the Event, if CHSW believes it is in the best interests of one or more of the participants to do so; If, due to unforeseeable circumstances (i.e. extreme weather conditions) the event date changes, your registration will be transferred to the new date, or a full refund offered.

We will provide you with a kit list when you sign up.

Santas on the Run Bristol

No parking available

Santas on the Run Eden Project

Parking available.

Santas on the Run RHS Rosemoor

Parking available.

 

Please car share where possible to reduce the amount of traffic to the events.

 

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.

Children over the age of 5 will love this event. They are allowed to come as long as they are participating with an adult and have the option However you must hold their hand or with younger ones carry them as you go through the foam at each Bubble Station. 

Every ticket is entered individually and has an equal chance of winning, so we do need the purchaser's details on each ticket stub please.

For CHSW raffle rules, read our terms and conditions.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry of our lottery. You can find the terms and conditions on our website or you can telephone the lottery hotline on 08456 888 911.  

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone. 

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  

Once you have signed up, you will be sent a confirmation email.   In due course you’ll receive your fundraising pack in the post which will contain your walker number and everything else you will need for the evenin (except your T-shirt which you will collect on the night).

We will also keep in touch with you via email to offer fundraising ideas, tips and any other information about the event. Please ensure you provide a valid email address when you register.

Join the Moonlight Memory Walk Facebook page to keep up to date with any announcements and meet other walkers who are taking part in the event.

Santa’s on the Run goes freestyle is a virtual version of what was previously a 2k fun run at locations across the south west. This year we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.

Create your own festive route and walk, jog, run or even cycle your way around dressed in festive gear in the most inventive way you can. See the full list of ideas

You will not jump in unsafe weather conditions.  However, you can never rely on the weather forecast entirely so please call the airfield on 01404 890 222 after 4.00pm on the day before your skydive, and a member of the Skydive Buzz team will advise you.  Please remember that your deposit is non-refundable so it’s important that you speak to a member of the team at the airfield to rebook your skydive if weather conditions don’t permit you to jump on your original date.

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.

Unfortunately if the back marshal has already departed you will be unable to take part in the run for health and safety reasons. So please ensure you arrive in plenty of time to register and get into your Santa suit! 

No problem!  Drop Kiley an email and she'll help you with any further questions you have!

It's so easy!  Cook up your chosen meal, enjoy with your guests and invite your guests to pay what they feel your meal is worth.

 

 

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.

Make a donation.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.