Donate Refer

Yes, you can. You can give make a donation online.

You can also call us on 01271 325 270 to donate using a credit or debit card.

Most referrals come from health or social care professionals, but anyone can refer a child or young person.

Yes of course! If you are in any doubt as to whether the route will be suitable please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.

This is a 10 mile route with significant total ascent and descent and challenging terrain.

CHSW will have photographers taking photos on the day and filming the rainbow craziness. If you want to get shots right in the midst of the action we recommend covering cameras/phones with plastic wrap or bringing a disposable camera.

We suggest all Rainbow Runners wear sunglasses to prevent paint drifting into your eyes. It is the adult's responsibility to ensure children in their group wear sunglasses during the event.

We will have sunglasses for sale on the day for £2.

There is no minimum or maximum limit.

You are signing up to complete your own DIY virtual fundraising event, so the challenge can be as long or short as you wish.

The ride is designed to offer a challenge to cyclists of all abilities. You will need a good level of fitness in time for the event, each day you will cycle between 60 to 90 miles incorporating several hills. As long as you start training early enough, even new cyclists can take part. Our training plan offers you some ideas to be event ready. You can also download the route and incorporate some of the local sections in your training plan.

For every £1 you donate to Children's Hospice South West in a financial year (from 6 April to 5 April of the following year), you must have paid 25p in Income or Capital Gains Tax in the same financial year to qualify for Gift Aid.

If you have made a Gift Aid declaration we ask that you let us know if you cease to pay enough Income Tax and/or Capital Gains Tax to cover the amount we will claim from HM Revenue and Customs on the donations you make.

We also ask that you let us know if you change your name and/or address.

You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.

We'd suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam. 

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you. 

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.

Opportunities include:

  • administration
  • shops
  • catering/housekeeping
  • complementary therapies
  • creative art activities
  • driving
  • events and fundraising
  • flower arranging and gardening
  • maintenance/decorating
  • public speaking/ambassador
  • reception
  • telephone support

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

Sometimes emails can end up in your junk box, so please check this first. If you still have not received either your confirmation email or welcome email, please email Kiley to check your registration was successful.

If you sign up over a weekend, please note you will not receive your welcome email until the following Monday.

You can buy tickets for yourself or you can sell them to friends, family and people at work, but it is illegal to sell them door to door.

For CHSW raffle rules, read our terms and conditions.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

We would like to know who our generous supporters are. It gives us the opportunity to acknowledge the important decision you have made. Letting us know also helps us to plan for the future and keep you informed about our ongoing work.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

No! Anyone of any age can be registered, even the dog because you are completing the event in your own time.

There are two options.

Option A - regular subscription

You can join our lottery with a regular monthly, quarterly, bi-annually or annually payment straight from your bank by standing order. 

Option B - one-off play

You can play for a set number of weeks and pay by credit/debit card securely online.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants can wear one of their old Memory Walk T–shirts or collect a new one on the evening. Fancy dress is very much encouraged and will also be available to buy on the evening.

The participants will undergo training of around one hour.

When the fire has burned to red-hot embers it is raked level and prepared for the walk. Participants go to the fire, remove their footwear and one by one are invited to walk the coals.

No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

Once all the information available is reviewed, a decision will be made about the appropriateness of hospice care for the child and family. The family and the involved professionals will be informed of this decision without delay. A typical period for completion of this referral process is approximately six weeks.  To make a referral please click here.

Whilst it's called Santas on the Run, you don’t have to run! You can jog, walk or even skip your way to the finish line - so please go with what you are most comfortable with. 

We recommend wearing comfortable clothing suitable for running in under your Santa suit with a well-fitting pair of trainers.

The minimum age to take part in this event is 14 however children aged between 14-17 can only take part if accompanied by a participating adult who is 18 or over.

The paint is 100% natural and water-soluble and will not cause any damage to the environment. However, we still put in a clean-up team to remove the paint on the ground after the event.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

You can stop or change your donation at any time by informing your payroll department. If you're stopping your donation, it would be great if you could let us know too. 

If you change employer, you will need to check whether your new employer runs a Payroll Giving scheme.

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

CHSW work in partnership with Arrowhead Management to ensure the ride will be route marked, with an experienced support crew who will provide first aid and mechanical assistance across the three days. We would expect that you would be able to do simple bike repairs/maintenance in the event of a puncture during the event. CHSW staff will also be on hand to offer emotional support, encouragement along the way and huge cheers as you reach each hospice.

To simplify matters for both you and CHSW, the declaration wording normally covers present, future and past donations. We can back-claim four years and we will continue to claim until you tell us otherwise, so long as you are eligible.

There will be separate medals for 1st, 2nd and 3rd for males and females for each distance and age group, with prizes for the overall winners at each distance.

There will be a perpetual trophy awarded to the school or swimming club for both the 500m & 1km swim. This will be awarded to the team that has the fastest three members cross the finish line. These teams can be mixed and aged up to 16 years.

Each swimmer will also receive a congratulations certificate at the finish line.

No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.

We love dogs but we can't allow any animals on the course. They will be however allowed in the event village if kept on a close lead. 

Your sponsorship money needs to be paid to Children’s Hospice South West ten weeks before the date of departure. This is because the charity has to pay the tour operator costs in advance, and have to ensure that every person we pay for has raised all the money. Some people find it difficult to ask for the money up front, but it is a lot harder to get the money in after the event. Your sponsors will understand about this.

We have three hospices along with more than 30 shops across the South West.  Take a look at our volunteer opportunities page to search for roles local to you.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

As registration is free, we will be sending a medal to each person registered when the suggested minimum sponsorship of £15 for an adult and £9 for a child is raised individually by each person you have registered.

Visit our fundraising ideas section with lots of Rainbow Fundraising ideas.

 

We would be delighted, as long as they are over 16 years of age. It is illegal to sell raffle tickets to children under the age of 16, and for people under 16 to sell raffle tickets.

For CHSW raffle rules, read our terms and conditions.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

Writing a will is not as expensive as you might think. Solicitors can provide estimates on request, but the cost will depend on how complex your affairs are.

CHSW offer a Free Will Writing service to our supporters. Please visit our Free Will Writing service page to find out more.

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

Participants who register are not obliged to raise sponsorship however this will not qualify you to receive one of our Santa’s on the run goes freestyle medals. Alternatively, you can make a donation of the suggested sponsorship of £15 for each medal you would like a medal to be sent through to. Please make your donation via our online donation page marking it as your Santa’s on the Run - goes freestyle donation.

The draw takes place each Friday. Once the draw has taken place, winners are notified by post, and all the winning numbers are published on our website on our lottery results page.

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

No. The fire is very real. The embers will be glowing red hot. We can often measure the temperature at around 1,200 degrees Fahrenheit. You will have bare feet, and they will not have been treated in any way.

You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

We have eight specially adapted bedrooms at both Little Bridge House in Devon, and Charlton Farm in Bristol. At Little Harbour in Cornwall there are six, which are used for respite breaks.

At each hopsice we keep one of these bedrooms free for emergency or end of life care.

Your registration fee covers the cost of putting on the event and includes a full Santa suit and a medal to say thank you for taking part. As this is a sponsored event we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides.

The Bush Inn, Crosstown, Morwenstow, Bude EX23 9SR.

All participants must be aged 18 or over, unless they are accompanied by a parent or legal guardian (a minimum age of 14 then applies). A teacher or youth leader acting in loco parentis is not adequate. The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany their child as is reasonably practicable during their participation.

We recommend an upper age limit of 70 years for participation, and for any individuals to consult their Doctor if they have an concerns about their health or ability. 

Rainbow Newquay

Car parking is available on site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.

Rainbow Exeter

Car parking is available on site at Westpoint Arena, as space is limited and considering our commitment to ‘Green Events’ please car share with friends and family that are taking part.

Rainbow Bristol

Yes, there will be plenty of parking available on the day. Parking will be located at the Showground, and you can access this at the entrance on Station Road. As we are trying to be as green as possible at our events, we recommend car sharing or using public transport, where possible.

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

  • Your own choice of route tailored to your group / team and location
  • Support with your fundraising from our dedicated fundraising team
  • Invitation to visit your local hospice to see how your money supports our families.
  • Invite to the main event finish celebrations at Hartland Abbey
  • Finishers medal

Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

You must pay an amount in Income Tax and/or Capital Gains Tax to cover the amount Children's Hospice South West and any other charities or Community Amateur Sports Clubs (CASCs) will reclaim in the tax year (from 6 April to 5 April of the following year). Inheritance Tax, Council Tax and VAT do not qualify towards Gift Aid.

500m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 500m you must be a competent swimmer and be able to swim 500m in a swimming pool in under 15 minutes.

1000m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 1000m you must be a competent swimmer and be able to swim 1000m in a swimming pool in under 30 minutes.

There are no long term harmful effects from the foam either during or after the event. If you get some in your eyes, it may sting slightly, consider wearing sunglasses or goggles. The mixture that we use is drier than most foam; therefore you won’t be soaked and won’t be slipping around in the foam stations. 

The dye in the foam gives vibrant colours however it is a food dye and is water soluble as well as environmentally friendly and completely safe. 

The coloured powder paint is 100% safe and non- toxic. It is biodegradable and will not affect the environment. The paint should not cause harm to participants however we recommend that you don't enter if you have a respiratory, skin or medical condition that could be affected. If you're unsure, please consult your doctor before taking part. 

You need to be a minimum of 18 years old at the start of the challenge, in suitable physical condition to undertake the challenge as set out in the itinerary and be fully aware of the possible risks inherent in adventure travel.

Everyone taking part is asked to have a medical form (supplied by Children’s Hospice South West) completed and signed by their doctor to confirm your suitability to take part. All participants must also have adequate personal travel insurance. 15-17 year olds may also participate in any challenge with the agreement of their parent or guardian and if accompanied by a parent or guardian on the challenge who is of legal age, (18 years of age or older). The parent or guardian will have to complete the booking form for anyone who is under 18 at the time of booking and sign the following parental responsibility form.

If a role requires a specific commitment, we’ll always let you know first. Otherwise you can give us as much or as little time as you like.

A morning or an afternoon, whatever you can give we really appreicate. But if you only have an hour to spare, we'll be just as grateful.

No. Only fill out the own place running form if you have already purchased a place from the event organisers.

No! Anyone of any age can be registered, even the dog!

 

Sell as many as you can and then return the ones you haven't, together with the money and stubs from the ones you have sold.

For CHSW raffle rules, read our terms and conditions.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

Of course you can. Your Will is your document and you can include, exclude, add or remove whoever you wish. If you change your mind or if your personal circumstances change, you are free to change your Will as many times as you wish. You don’t need to let us know either; it is entirely your choice.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address:  CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Absolutely! If you would like us to send you your downloadable Santa’s on the Run goes freestyle bib in the post please email Jo and we can send these out to you. Just let us know how many your require!

There’s no need for you to do a thing.  If you are one of the lucky winners, we will send your winning cheque to you by post.

Unfortunately, if the back marshal has already left the Moor you will be unable to take part in the walk for health and safety reasons. Please ensure you arrive by 9.15pm at the very latest to sign in and collect your T-shirt.

The sensation is described by some as walking on eggshells, others as walking on hot sand. Each walker has his or her own experience. I have not known walkers to experience pain, indeed when the opportunity arises many will walk across the coals more than once.

Yes, there are three types:

A Residuary Legacy is a percentage or share of the balance of your estate once all other payments and gifts have been made. A lot people prefer to give a residuary gift because it keeps in line with inflation and does not lose value over time.

A Pecuniary Legacy is a fixed amount of money.

A Specific Legacy can include specific items like personal possessions, land or shares.

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

Each of our hospices has a special room called ‘Starborn’ in which, after a child has died, they can be laid for up to seven days. Starborn is kept at a regulated temperature where the appropriate measures are taken to prepare the body for the funeral. This allows families to be in an environment where they can say goodbye to their child properly, surrounded by loved ones, with support from members of the care team who have looked after their much loved child during their stays.

After signing up you will be sent a confirmation email with details of all your registrants.   At a later date you’ll receive your fundraising pack in the post, this will contain your runner number and all the information you will need for the event. 

We also like to keep in touch via email, which will have fundraising hints and tips and occasionally any last minute information changes such as route changes so please provide a valid email address when signing up!

Hartland Quay Hotel, Stoke, EX39 6DU.

Unfortunately your place cannot be transferred. Places are also non-refundable, this is in line with our event Terms and Conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.

Santas on the Run is a 2km fun run event with a difference! This event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.

No. Our Trustees govern the Charity on a voluntary basis.   Read more about our Board of Trustees.

CHSW work in partnership with Adventure Café Ltd. to ensure the ride will be route marked, with an experienced support crew who will provide first aid and mechanical assistance across the three days. We would expect that you would be able to do simple bike repairs/maintenance in the event of a puncture during the event. CHSW staff will also be on hand to offer emotional support, encouragement along the way and huge cheers as you reach each hospice.
 

A full kit list and advice on what else you should bring is available here.

You pay these taxes if:

  •     Income Tax is taken from your wages or salary before you receive your pay
  •     you pay tax after filling in a self-assessment form each year
  •     you have any taxable savings (in a Building Society, for instance), or a pension plan, or investment income
  •     you have paid any Capital Gains Tax, on the sale of a property or some shares, for example.

Inheritance Tax, Council Tax and VAT do not count as Income or Capital Gains Tax.

Yes, but only if you submit your request at least two weeks prior to the event.

If you choose to increase your distance you will have to pay the difference in entry fee. If you drop down in distance you will only receive a refund of the difference if you submit your request at least one month in advance.

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

The paint will only be thrown in our designated stations by trained throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes. 

We recommend that you consider wearing sunglasses or goggles to protect your eyes from the colour as you will inevitably get some paint on your head and face. Runners who are not so keen to be in the direct firing line of the  throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the colour! 

Group sizes range from 12 – 30 depending on the challenge. You will come across a wide mix of people on an event like this, and you are likely to make some life-long friends. All ages take part and from all backgrounds.

Normally all volunteers must be over 18 with the exception of retail volunteers who must be 14 years or over.

No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.

Participants who register are not obliged to raise sponsorship, however, you will not qualify to receive one of our Rainbow medals purely by taking part. Alternatively, you can make a donation for the suggested sponsorship of £15 for an adult and £9 for a child and you will still receive your medal as a thank you. Please make your donation via our online donation page marking it as your Rainbow Run donation.

 

It's really easy. You will receive an addressed envelope which you can use to return the ticket stubs to us with a cheque or postal order. Please make sure that all of your ticket stubs are filled in correctly.

For CHSW raffle rules, read our terms and conditions.

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours