Donate Refer

Please make cheques or postal orders payable to "CHSW".

For CHSW raffle rules, read our terms and conditions.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

We will provide any training that is necessary.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants can wear one of their old Memory Walk T–shirts or collect a new one on the evening. Fancy dress is very much encouraged and will also be available to buy on the evening.

CHSW reserves the right to take emergency decisions based on adverse conditions at the Event, or to change the Event route or number of participants permitted to take part in the Event, if CHSW believes it is in the best interests of one or more of the participants to do so; If, due to unforeseeable circumstances (i.e. extreme weather conditions) the event date changes, your registration will be transferred to the new date, or a full refund offered.

There is no need to choose your numbers. You will be sent a random unique number for each entry that you play.  This number will be yours for the duration of your membership to our lottery.

When you enter our weekly lottery, you will be sent your unique number by post. 

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.

Whilst it's called Santas on the Run, you don’t have to run! You can jog, walk or even skip your way to the finish line - so please go with what you are most comfortable with. 

We recommend wearing comfortable clothing suitable for running in under your Santa suit with a well-fitting pair of trainers.

Children over the age of 5 will love this event. They are allowed to come as long as they are participating with an adult and have the option However you must hold their hand or with younger ones carry them as you go through the foam at each Bubble Station. There is no lower age limit for this event. 

Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

There is no minimum or maximum limit.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities

You will need to make your own travel arrangements to get to St Austell for registration on the Thursday evening and to travel from the finish at Charlton Farm near Bristol. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.

Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

You will not jump in unsafe weather conditions.  However, you can never rely on the weather forecast entirely so please call the airfield on 01404 890 222 after 4.00pm on the day before your skydive, and a member of the Skydive Buzz team will advise you.  Please remember that your deposit is non-refundable so it’s important that you speak to a member of the team at the airfield to rebook your skydive if weather conditions don’t permit you to jump on your original date.

Required fitness levels depend on the trip you are taking part in and your current level of fitness. These trips are not targeted at experienced trekkers, so we will have people of all abilities on the event. We do advise that everyone should train for the event, as the fitter you are, the more you will enjoy yourself. We also advise people to go at their own pace on the event – it is not a race, and the idea is to enjoy yourself.

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

It's so easy!  Cook up your chosen meal, enjoy with your guests and invite your guests to pay what they feel your meal is worth.

 

 

The purchaser's name and full address need to be clearly written. If you buy tickets for yourself, you can use the sticky labels we provide for convenience. It's useful to add a daytime phone number too, as we always try to contact winners by telephone first.

For CHSW raffle rules, read our terms and conditions.

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

Full Event

  • Parking at Hartland Quay, the finish line, for a small fee.
  • Courtesy shuttle bus to the start line at Morwenstow.
  • Clearly marked and marshalled route.
  • CHSW cheer team and support all day!
  • Regular check points with complimentary snacks and water to top up bottles - Cornish half a cream tea scone (jam then cream) at first check point and Devon half a cream tea (cream then jam….) at the second check point – judging to take place at finish line! (Please remember that these stops are in addition to you bringing your own packed lunch and snacks and are only intended as a top up)
  • Support vehicles
  • Medical assistance
  • Finish line celebrations for all participants and their supporters with music and refreshments
  • Hot food (BBQ) for participants
  • Support from your community fundraiser to raise at least £100
  • Invitation to visit your local hospice to see how your money supports our families.
  • Commemorative booklet with route, free training guide and advice
  • Training programme
  • Finisher's medal

As the law states that lottery tickets must not be sold to, or by, those under the age of 16 we must therefore abide by this law in accordance with our license.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.

Your registration fee covers the cost of putting on the event and includes a full Santa suit and a medal to say thank you for taking part. As this is a sponsored event we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides.

We want everyone to have the maximum bubbly fun possible so here are a few things to take into account to make sure your children have a great time: 

  • The PH of our foam is very mild, however too much of a good thing can be a little irritating, especially to little eyeballs. It is well worth bringing a pair of swimming goggles or buying a pair of our cool colourful sunglasses at the merchandise stall on site. 
  • Bring a towel, wet wipes or face cloth to wipe down your child’s face after running through each bubble and paint station. Also it's a good idea to dry their hands, before those soapy suds make it to their eyes. 
  • We also recommend children use bandanas or similar wrapped around their mouths to make sure they don’t eat too many bubbles and end up with bubble trouble in their tummies! 
  • If it’s looking like a sunny day please ensure you bring sunscreen, and sun hats as there will not be much shelter in the event village. 
  • The bubbles can become very high so we recommend that small children are lifted through the bubbles so they do not get lost amongst the foam and foam is not inhaled. 

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

Rainbow Newquay

Car parking is available on site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.

Rainbow Exeter

Car parking is available on site at Westpoint Arena, as space is limited and considering our commitment to ‘Green Events’ please car share with friends and family that are taking part.

Rainbow Bristol

Yes, there will be plenty of parking available on the day. Parking will be located at the Showground, and you can access this at the entrance on Station Road. As we are trying to be as green as possible at our events, we recommend car sharing or using public transport, where possible.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

You can stop or change your donation at any time by informing your payroll department. If you're stopping your donation, it would be great if you could let us know too. 

If you change employer, you will need to check whether your new employer runs a Payroll Giving scheme.

Send us your questions to Kiley and we'll be back to you with an answer as soon as possible.

There will be separate medals for 1st, 2nd and 3rd for males and females for each distance and age group, with prizes for the overall winners at each distance.

There will be a perpetual trophy awarded to the school or swimming club for both the 500m & 1km swim. This will be awarded to the team that has the fastest three members cross the finish line. These teams can be mixed and aged up to 16 years.

Each swimmer will also receive a congratulations certificate at the finish line.

Your accommodation for Thursday night is not included in the registration fee.

No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

Absolutely!  Perhaps you could get your boss on board, or ask if your workplace could match the amount of money you raise.

 

 

Every ticket is entered individually and has an equal chance of winning, so we do need the purchaser's details on each ticket stub please.

For CHSW raffle rules, read our terms and conditions.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address:  CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

Unfortunately, if the back marshal has already left the Moor you will be unable to take part in the walk for health and safety reasons. Please ensure you arrive by 9.15pm at the very latest to sign in and collect your T-shirt.

There will be tea, coffee and croissants available to buy at the start but please make sure you have a substantial breakfast before arriving to fuel your walk. We will be serving up a delicious hot food for all our walkers as a thank you at the end of the walk.  There will also be refreshments available to buy should your family and friends wish to join you for a bite to eat.

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry of our lottery. You can find the terms and conditions on our website or you can telephone the lottery hotline on 08456 888 911.  

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone. 

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.

After signing up you will be sent a confirmation email with details of all your registrants.   At a later date you’ll receive your fundraising pack in the post, this will contain your runner number and all the information you will need for the event. 

We also like to keep in touch via email, which will have fundraising hints and tips and occasionally any last minute information changes such as route changes so please provide a valid email address when signing up!

The route has parts of uneven terrain through the woods so is not ideal for buggies or wheelchairs, however we are happy for you to take part if you do wish to do so. As there are also inflatables on the course, it would that these obstacles would not be able to be completed. 

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

500m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 500m you must be a competent swimmer and be able to swim 500m in a swimming pool in under 15 minutes.

1000m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 1000m you must be a competent swimmer and be able to swim 1000m in a swimming pool in under 30 minutes.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.

As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.

The course is one lap and marked out by large bouys.

We will provide you with a kit list when you sign up.

No. Only fill out the own place running form if you have already purchased a place from the event organisers.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

That's no problem.  Your guests can donation straight to the Cook Eat Give donation page [insert link].  Please remind them to add your name as the event host and leave their comments about your meal.  

 

 

 

10 miles taking between 5 to 8 hours.

Please return your tickets to Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

When returning tickets, please remember to:

  • Make sure all ticket stubs are correctly filled in
  • Make your cheque or postal order for the total amount payable to "CHSW"
  • Complete your reply slip and enclose it with your cheque or postal order and ticket stubs in the reply envelope provided.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

Please read our Moonlight Memory Walk participant safety brief to ensure you are fit to take part in this event and conditions of walking on the evening.

There will be check points on route offering snacks and water so you can re-fill your water bottles. This is in addition to your own snacks and packed lunch. 

If you have any concerns, please get in touch with us at 08456 888 911.  Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone.  

You can send us an email at lottery@chsw.org.uk and we will endeavour to answer any queries you may have. For further details see our complaints procedure.

Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.

There will be no facilities of this nature at North Somerset Showground or RAF St Mawgan, so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.

The Exeter Rainbow Run operates a bag drop in the foyer of Westpoint Indoor Arena for £1 a bag. Random bag searches will be in operation.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

There will be substantial parking at the event on grass. Please car share where possible to reduce the amount of traffic in and out of the park and estate. 

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

Santas on the Run is a 2km fun run event with a difference! This event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

No. Our Trustees govern the Charity on a voluntary basis.   Read more about our Board of Trustees.

Yes, but only if you submit your request at least two weeks prior to the event.

If you choose to increase your distance you will have to pay the difference in entry fee. If you drop down in distance you will only receive a refund of the difference if you submit your request at least one month in advance.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).

There are people out on the water in kayaks, providing safety support.

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

This is a 10 mile route with significant total ascent and descent and challenging terrain.