Donate Refer

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

After signing up you will be sent a confirmation email with details of all your registrants.   At a later date you’ll receive your fundraising pack in the post, this will contain your runner number and all the information you will need for the event. 

We also like to keep in touch via email, which will have fundraising hints and tips and occasionally any last minute information changes such as route changes so please provide a valid email address when signing up!

Based on the results of the Summer 2020 Raffle, the likelihood of a ticket winning one of the three prizes in the CHSW Raffle is one in 6,543. Odds for our 2021 Raffle will depend on the amount of tickets sold.

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

Children over the age of 5 will love this event. They are allowed to come as long as they are participating with an adult and have the option However you must hold their hand or with younger ones carry them as you go through the foam at each Bubble Station. 

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

Children from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family. 

Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.

Our services include: 

  • Highly specialised clinical care
  • Short breaks/respite
  • Emergency care
  • End of life care
  • Sibling support
  • Counselling
  • Complementary therapies
  • Pre and post bereavement support for all family members
  • Telephone support?  Is this offered? Contact/key worker support?
  • Hydrotherapy
  • Physiotherapy
  • Multi-sensory therapy
  • Play – music and art/messy play activities

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities

500m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 500m you must be a competent swimmer and be able to swim 500m in a swimming pool in under 15 minutes.

1000m

This is an inclusive event aimed at giving all people the opportunity to swim outdoors in the stunning location of Roadford Lake. To take part in the 1000m you must be a competent swimmer and be able to swim 1000m in a swimming pool in under 30 minutes.

Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

Yes.  We ask you register yourself and the members of your group so we know who is taking part and you receive all the support and information you need.

No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.

Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.  

Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:

  • Fundraising and training advice
  • Regular contact from the Challenge Events team
  • The opportunity to visit a Children’s Hospice South West hospice
  • Children’s Hospice South West vest or T-shirt. 

For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.

Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

Absolutely!  Perhaps you could get your boss on board, or ask if your workplace could match the amount of money you raise.

 

 

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours

Please read our Moonlight Memory Walk participant safety brief to ensure you are fit to take part in this event and conditions of walking on the evening.

Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures. 

If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable. 

We will absolutely take your word for it! However, if you want to show your supporters you have completed your hike, we recommend you download Strava and link this to your Just Giving page or social media- this can also help increase your fundraising. You can also share this on the Incredible Hike Facebook page so we can all see you efforts! 

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

Full Event

  • Parking at Hartland Quay, the finish line, for a small fee.
  • Courtesy shuttle bus to the start line at Morwenstow.  Dogs are not permitted on the shuttle bus.
  • Clearly marked and marshalled route.
  • CHSW cheer team and support all day!
  • Regular check points with complimentary snacks and water to top up bottles - Cornish half a cream tea scone (jam then cream) at first check point and Devon half a cream tea (cream then jam….) at the second check point – judging to take place at finish line! (Please remember that these stops are in addition to you bringing your own packed lunch and snacks and are only intended as a top up)
  • Support vehicles
  • Medical assistance
  • Finish line celebrations for all participants and their supporters with music and refreshments
  • Hot food (BBQ) for participants
  • Support from your community fundraiser to raise at least £100
  • Invitation to visit your local hospice to see how your money supports our families.
  • Commemorative booklet with route, free training guide and advice
  • Training programme
  • Finisher's medal

Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

The CHSW Raffle is a fun and engaging way for Children's Hospice South West to raise much needed funds. Each ticket gives you the chance of winning one of three (3) fabulous prizes.

Entry closes on 11 May 2021 12.00noon, and the draw takes place on 14 May 2021.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

We want everyone to have the maximum bubbly fun possible so here are a few things to take into account to make sure your children have a great time: 

  • The PH of our foam is very mild, however too much of a good thing can be a little irritating, especially to little eyeballs. It is well worth bringing a pair of swimming goggles or buying a pair of our cool colourful sunglasses at the merchandise stall on site. 
  • Bring a towel, wet wipes or face cloth to wipe down your child’s face after running through each bubble and paint station. Also it's a good idea to dry their hands, before those soapy suds make it to their eyes. 
  • We also recommend children use bandanas or similar wrapped around their mouths to make sure they don’t eat too many bubbles and end up with bubble trouble in their tummies! 
  • If it’s looking like a sunny day please ensure you bring sunscreen, and sun hats as there will not be much shelter in the event village. 
  • The bubbles can become very high so we recommend that small children are lifted through the bubbles so they do not get lost amongst the foam and foam is not inhaled. 

Santas on the Run is a 2km fun run event with a difference! This event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.

No. Our Trustees govern the Charity on a voluntary basis.   Read more about our Board of Trustees.

Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you consult your doctor for advice.

Send us your questions to Kiley and we'll be back to you with an answer as soon as possible.

Yes, but only if you submit your request at least two weeks prior to the event.

If you choose to increase your distance you will have to pay the difference in entry fee. If you drop down in distance you will only receive a refund of the difference if you submit your request at least one month in advance.

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

We are open 24 hours a day, 365 days a year.

Dave Talbot Ltd insists upon the very highest standards in safety for all of our clients and staff taking part in our outdoor activities. Our abseil events involve an element of risk which makes them challenging, exciting and facilitates personal development. However, the safety of everyone involved is an absolute priority and Dave Talbot Ltd ensures the level of risk is acceptable and appropriate safety standards are maintained at all times.

Dave Talbot Ltd reserves the right to prevent any person or persons, from participating in the event if they are found to be behaving inappropriately or in a manner that is detrimental to the safe provision of the event. This includes those individuals that are suspected of being under the influence of alcohol or drugs. 

Unfortunately, some of our emails can end up in your junk box - please check this first. If you still have not received either your confirmation email or fundraising pack email please email Kiley and she'll check your registration was successful.

If you sign up over the weekend please note you will not receive your fundraising pack email until the Monday morning.

The course is one lap and marked out by large bouys.

If you are concerned that this might happen, please let us know as soon as possible so that we can offer help and guidance. Give your local community fundraiser a call and we'll try and help you avoid this. Our fundraising ideas page and your fundraising pack will give you lots of great ideas on how to reach your target.

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

Yes, the CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. View the full Terms and Conditions here.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

That's no problem.  Your guests can donation straight to the Cook Eat Give donation page [insert link].  Please remind them to add your name as the event host and leave their comments about your meal.  

 

 

 

We deliver to mainland UK and BPFO only.

You need to arrive between 8.00pm and 9.15pm at the latest to give you enough time to sign in, hand in your candle bag and collect your T-shirt. There will be music and entertainment throughout the evening. The memory ceremony will begin at 9.30pm prompt and the walk will leave The Moor at 10.00pm on the dot.

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

If you unable to complete your hike in May, you are most welcome Hike as You Like anytime! Please just register and let us know when you are planning your hike.  

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

There will be tea, coffee and croissants available to buy at the start but please make sure you have a substantial breakfast before arriving to fuel your walk. We will be serving up a delicious hot food for all our walkers as a thank you at the end of the walk.  There will also be refreshments available to buy should your family and friends wish to join you for a bite to eat.

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

Yes, you can donate to as many causes as you like as long as they are charities registered in the UK but with only one deduction in your pay.

First prize: £3,000, second prize: £600, third prize: £300

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

The route has parts of uneven terrain through the woods so is not ideal for buggies or wheelchairs, however we are happy for you to take part if you do wish to do so. As there are also inflatables on the course, it would that these obstacles would not be able to be completed. 

Our Santa on the Run event is open to all ages. Children aged 2 years and under are free to take part. Children under 16 years must be accompanied by a participating adult.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme

Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.

Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer. 

(Definition: Together for Short Lives)

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

You will need to make your own travel arrangements to get to Charlton Farm near Bristol for registration on the Thursday evening and to travel home from the finish at St Austell. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

No, all participants in these two distances must wear a wetsuit.

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

You can download a sponsor form from our fundraising tools page.

It costs £9.8 million a year to provide all of our services, the majority of this is raised through the incredible support of our community, our corporate supporters and our network of retail shops.

I have been working in the outdoor industry for 15 years and hold the highest level of qualification in the UK for working with people when rock climbing and abseiling (AMI - Association of Mountaineering Instructors). I also hold industrial rope access qualifications to go along side of this.

As registration is free, we will be sending a medal to each person in your group when the suggested minimum sponsorship of £15 is raised for the number you have registered.

Visit our fundraising ideas section with lots of seasonal sponsorship ideas. Your medal will be sent in the weeks following the Santa weekend!

There are people out on the water in kayaks, providing safety support.

Online giving websites are an extremely effective way to easily boost your fundraising total. They work by allowing sponsors to log on to a fundraiser's unique page and sponsor them using a credit or debit card. The money from online fundraising pages (e.g. Just Giving / Virgin Money Giving) gets automatically sent through to CHSW and added to your total, so no need for paper forms!

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

Please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

10 miles taking between 5 to 8 hours.

If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.

It is worth checking if any of the following apply, as these can prevent payments going through:

  • The billing address for your bank may differ to the one that you are entering on the billing address page.
  • Your card may not have enough credit available to cover the payment.
  • Your card may have a block on internet/phone orders, or on payments to charity.
  • Your card may have reached its daily transaction limit.
  • Your card may have been flagged for additional authorisation.
  • If your card was recently issued, it may not have been activated yet.

The British weather is notoriously unpredictable, so we will be keeping an eye on the forecast. If the weather is deemed unsafe we will postpone the event and alternative date will be arranged and you will be notified by text and email. If you cannot make the alternative date, a refund will be offered or you can offer your event fee as a donation.

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

There are lots of ways to pay in your sponsorship. 

We recommend you do not send any cash in the post. Please pay the money raised into your bank account and then make a donation on our online donation page.

You can send your sponsor forms and a cheque to your local hospice:

Little Bridge House

CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ 

Little Harbour

CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, PL26 6AZ 

Charlton Farm

CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE 

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then may a payment onto your own donation page. All money raised on an online giving page automatically is sent through to us, so you do not have to do a thing! 

 

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

There will be check points on route offering snacks and water so you can re-fill your water bottles. This is in addition to your own snacks and packed lunch. 

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.

Tickets can be purchased online. Each raffle ticket costs £1 and there is a minimum purchase of five (5) tickets. Payment by debit card only.

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

There will be substantial parking at the event on grass. Please car share where possible to reduce the amount of traffic in and out of the park and estate. 

This is not a race and is more about having fun than setting a personal best. Take your time. But if you must, time your run with your own device. There are no prizes for finishing first at this run!

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

All our services are completely free to families who are referred to us.

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

After testing the paint, we know that white is never white again after being rainbowed. The paint is water-soluble so you can wash the clothes as normal, but avoid washing it with nice clothes. As with anything dirty, the sooner you wash it, the better.

Children’s Hospice South West's Virtual Rainbow Run is a fun run event that you can complete in your own time over the weekend of 20 – 21 June 2020, in your own way! It’s all about making memories and having some colourful fun whilst raising money for children and their families in the South West, living with life-limiting conditions.

Choose your own 5k route to complete in whatever way you like… walk, jog, run, skate, ride or even skip your way around, dressed in bright rainbow colours or any other creative ways you can. Got inventive with tie-dye, coloured face paints and tutus, or simply wear a bright pair of socks. See our list of ideas here on how to make your Rainbow Run lots of fun. 

You will receive a print out of results as you finish the race. Otherwise they will be available on line after race day.

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

As a charity we receive less than 16% of our funding from government and statutory organisations.

I have run eight abseils at Canonteign Falls in previous years and the event is always a great success with every abseiler succeeding and having a great time.  It's such a unique abseil down England's highest waterfall, in such a beautiful setting - it's definitely an experience to remember even if you have abseiled many times. 

If you are taking part with your work place please sign up using the online registration form and include your company name within the group. You can add your work colleagues names here or alternatively email kiley on Kiley. We will send you medal for every £15 you raise!