Ticket sales for all RUN Barnstaple events closes on Wednesday 23 September at 5pm. There will be no on the day ticket sales. 

CHSW will have photographers taking photos on the day and filming the rainbow craziness. If you want to get shots right in the midst of the action we recommend covering cameras/phones with plastic wrap or bringing a disposable camera.

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

It costs more than £14 million a year to keep our 3 hospices open and raise the funds to continue to be there for babies, children, young people and families (to fundraise).

A residuary legacy is the gift of the remainder of your estate (or a percentage of the remainder) after all other gifts to friends and family have been distributed and all outgoings have been dealt with.

A residuary legacy is especially valuable to CHSW because the growing value of your assets protects it against inflation.

A pecuniary legacy is a fixed sum of money that tends to decrease in value over time because of inflation. For example, a legacy of £1,000 written into a Will in 1980 would now be worth less than £380. However, it is possible to index-link a pecuniary legacy, to ensure that the legacy maintains its intended value.

Based on the 2024/2025 financial year, the odds of winning the guaranteed weekly 1st prize of £1,000 is 1 in 22,264. The chances of winning any of the other 13 prizes is 1 in 1,713.

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

South West Splash is our brand-new fundraising event where you come up with a water-based challenge or fun activity.

You could swim every day for a month, or your child could swim a length of the pool. You could learn to surf until you drop, or kayak a marathon. Your child could learn to dive or simply handstand in the pool. Whatever the challenge, it doesn’t matter! There is nothing too small or too big, so get those swimming costumes, shorts or wet suits on and make a huge difference.

No! Anyone can take part, because you are completing the event in your own time, at your own pace, on your own terms.

No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line.  

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

Regular play winners will be notified by their preferred method of contact and a cheque sent by post. One-off play ticket winners will need to contact the Lottery Team on 01271 313 311 where their tickets and details will be verified. Once verified a cheque is sent by post. Weekly winning numbers are also published on the CHSW website.

Unfortunately, places are non-transferable to another participant. 

Places are non-refundable. Upon medical evidence refunds maybe given at the disgression of the Fundraising Manager. 

In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor.  

Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

Unfortunately, some emails can end up in your junk folder - please check this first. 

If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:  

If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.  

Yes other users will be able to follow comments you make on other stories.

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Members of Hike Support will make a decision each day to ensure conditions are deemed safe to walk. They will consider high winds, torrential rain, thunder high temperatures or any conditions where it is considered too dangerous to continue. We may have to decide to abandon the event for that day. But a little rain won’t stop us! 

Yes, your registration fee goes towards the cost of putting on the event.

Any additional sponsorship helps to raise vital funds to care for and support babies, children and young people living with life-limiting conditions and their families.

 

The event will go ahead if it is raining. If the weather is deemed unsafe, a decision will be made 48 hours prior to the event and you will be notified by email. We will also update the Rainbow Run Cornwall Facebook event page.

We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.

An emergency may not necessarily be with the child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

If appropriate, talk to your supervisor, manager or HR team to suggest that they set one up. It’s simple to get it in place. Or please get in touch with your local corporate fundraiser. We are happy to speak to them to suggest that they introduce one.

Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.

Of course - you'll have a link to share with friends and family members to view the dedication via the Moonlight Memory Walk webpage. They can then make a donation. 

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

No. You can choose to walk, jog or run!

No. Only fill out the own place running form if you have already purchased a place from the event organisers.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to our Donate page, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

2025 event

You will need to make your own travel arrangements to get to Little Harbour near St Austell for registration on the Thursday evening and to travel home from the finish at Charlton Farm, near Wraxall in North Somerset. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

2026 event

You will need to make your own travel arrangements to get to Charlton Farm, near Wraxall in North Somerset for registration on the Thursday evening and to travel home from the finish at Little Harbour near St Austell. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

Registrations for the 2025 event close on at 5pm on Wednesday 24 2025 and there are no on-the-day registrations. Race distance changes or deferrals to 2026 MUST also be received by then. 

 

Registrations for the 2026 event close on at 5pm on Wednesday 23 September 2026 and there are no on-the-day registrations. Race distance changes or deferrals to 2027 MUST also be received by then. 

The paint is 100% natural and water-soluble and will not cause any damage to the environment. However, we still put in a clean-up team to remove the paint on the ground after the event.

Your sponsorship money needs to be paid to Children’s Hospice South West ten weeks before the date of departure. This is because the charity has to pay the tour operator costs in advance, and have to ensure that every person we pay for has raised all the money. Some people find it difficult to ask for the money up front, but it is a lot harder to get the money in after the event. Your sponsors will understand about this.

As a charity we receive less than 16% of our funding from government and statutory organisations.

Taxation rules change frequently.  Your solicitor can provide Will tax-planning advice or arrange for the services of an accountant or tax adviser. A Will can allow you to take tax into account and maximise how much you leave to others. For example there is currently no inheritance tax payable on a gift left to charity in your will and if you leave 10% of your estate to charity, your IHT liability reduces from 40% to 36%.

The prize fund for each weekly draw is £1,425. This is made up of 14 guaranteed prizes totalling £1,225 and a £200 Bonus Rollover.

The 14 guaranteed weekly prizes are 1st prize: £1,000, 2nd prize £100 and 3rd prizes 2 x £25, 5 x £10, 5 x £5

The Bonus Rollover starts at £200 and if the prize is not won it rolls over by £200 each week until it reaches £10,000 when it is guaranteed that week.

 

Once you've signed up, you'll be sent a confirmation email.  Following your registration, you'll receive your welcome pack by email with the links and information you need about the event.  

Cornwall

In the coming weeks, we'll post your memory pack which will also contain your walker number and everything else you'll need for the evening (except your T-shirt which you'll collect on the night). 

 

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

For safety reasons and due to restrictions of accommodation providers, we cannot allow dogs to take part in the Incredible Hike. 

Unfortunately, some of our emails can end up in your junk inbox- please check this first. If you still have not received either your confirmation email please email Hollie and she will check if your registration was successful. If you sign up over a weekend, please note you will not receive your fundraising pack email until the next working day. 

Participants who register are not obliged to raise sponsorship. However, if you raise over £30 you will receive a medal. Alternatively, you can make a suggested minimum donation of £30 when you register online. 

Unfortunately, there will be no facilities of this nature at RAF St Mawgan so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended. 

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

Yes, you can donate to as many causes as you like as long as they are charities registered in the UK but with only one deduction in your pay.

Read The Raise a smile Lottery full terms and conditions. The purpose of these rules is to ensure you are informed about terms of playing our lottery, and to promote social responsibility gambling.

Unfortunately, if the back marshal has already left you will be unable to take part in the walk for health and safety reasons. 

Moonlight Memory Walk Cornwall

Please ensure you arrive by 6:15pm at the very latest to sign in and collect your T-shirt. 

Moonlight Memory Walk Clevedon

Please ensure you arrive by 7.45pm at the very latest.

Moonlight Memory Walk Devon

Please ensure you arrive by 7.15pm at the very latest.

Find out more about leaving a gift in your Will.

Your registration fee covers the cost of putting on the event, a festive treat and medal. 

Your entry fee for our Eden Project Santa run also gives you a full festive day out at the venue for the rest of the day - you don't need to pay any additional entry charges!  

Your entry fee for our Plym Valley Santa run includes your train ride to the start line.

Your entry fee for our Charlton Farm Santa runs also gives you a 50% discount, for you and up to 4 friends or family, for Noah’s Ark Zoo Farm on the weekend of the 6th and 7th December. All you need to do to get the discount is show your Santa registration email to the staff at the ticket office at Noah’s Ark Zoo Farm.

As this is a sponsored event, we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides. The suggested sponsorship is £30 per person or £86 as a family.

Below each comment there are up-vote and down-vote buttons which will add your vote to the tally. By default comments with the most up-votes will be at the top and comments with the most down-votes will be at the bottom. You do have the ability to change the method of sorting for comments.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours. 

Unfortunately, your place is non-transferable. If you cannot take part, please let us know.

The Marathon starts at 9am, the Half Marathon at 10am, the 10k at 11am and Final Mile at 1pm. 

Rainbow Run is a 5k fun run event with a difference! There’s no prizes for being the first to cross the finish line, this event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.  
   
Along the route you can walk, jog, run or even skip your way through paint stations where marshals will shower you with bright powder paints. Creating the most amazing, vivid colour explosion you'll ever see so when you finish you'll be well and truly rainbowed!  

  

For questions regarding Rainbow Run Cornwall, please email Kiley.

Once a family starts to visit our hospices, our Care Team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement. 

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme.

Your payroll department will be able to tell you if your employer has signed up. 

Winners will be notified within 1 week of the draw date by phone first, followed by email, where their details will be verified. Once verified a cheque is sent by post. Winning ticket numbers are also published on the CHSW website.

Moonlight Memory Walk Cornwall

If you set up a dedication page, your loved ones’ names will automatically appear. 

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

This isn't a race and is more about having fun than setting a personal best. Take your time and enjoy the surprises we have planned along the route. But if you must, you can time your run with your own device. There are no prizes for finishing first at this run! 

No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.

You can make a regular gift or one-off gift to us online.  Any donations you make through our website are safe and secure. We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they’re working on behalf of CHSW. Thank you for your support. 

Or you can send a cheque payable to ‘Children's Hospice South West’ to:

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ. 

You can also call us on 01271 325 270 to donate with a credit or debit card over the phone.

Your bike will be your best friend during the 3 long days of cycling - we strongly advise that you use a road bike as they will help you go faster and will be more comfortable. When choosing which bike to use remember the terrain, you may wish to leave the carbon wheels at home! You can complete the ride on a hybrid or mountain bike but these will be slower and you must have slick road tyres and inflate them to the highest possible pressure. Electric bikes are not permitted.

Yes, as the races hold a RunEvents licence they will be added to Power of 10.

Unfortunately, dogs are not permitted on-site at RAF St Mawgan and you will be asked to return home if you do bring a dog with you.  

You need to be a minimum of 18 years old at the start of the challenge, in suitable physical condition to undertake the challenge as set out in the itinerary and be fully aware of the possible risks inherent in adventure travel.

Everyone taking part is asked to have a medical form (supplied by Children’s Hospice South West) completed and signed by their doctor to confirm your suitability to take part. All participants must also have adequate personal travel insurance. 15-17 year olds may also participate in any challenge with the agreement of their parent or guardian and if accompanied by a parent or guardian on the challenge who is of legal age, (18 years of age or older). The parent or guardian will have to complete the booking form for anyone who is under 18 at the time of booking and sign the following parental responsibility form.

We welcome referrals from family members whose child has been diagnosed with a life-limiting condition, or professionals. With your families permission we will then contact your professional support team (GP, consultants, key workers etc) to gather up-to-date information about your child's current needs and likely future prognosis. To make a referral please contact us.

Once a Will has been made, it is important to keep it up to date and account for any changes in your circumstances. For example, you may now have had a child or grandchild, you may have moved home, or your financial situation may have changed. It is also advisable to reconsider the contents of your Will regularly to make sure that it still reflects your wishes.

The Raise a smile Lottery is a weekly draw so there are 52 draws per year, £52 divided by 12 months gives equal monthly payments of £4.34

Yes, of course! The route takes place on paths, which are in places narrow and uphill so you may require assistance. One named carer will be welcomed to join you to provide assistance on the night.

Moonlight Memory Walk Cornwall

Please call Little Harbour fundraising office on 01726 871 800 to discuss further. 

Moonlight Memory Walk Clevedon

Please call the Charlton Farm fundraising office on 01275 866 600 to discuss further. 

Moonlight Memory Walk Devon

Along the 3k route the terrain is on paths that are very uneven in places so assistance is advised. Please call the Little Bridge House fundraising office on 01271 325 270 to discuss further. 

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.

Please read our Santas on the Run participant safety brief to ensure you are fit to take part in this event.

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

You can download a sponsor form from our fundraising tools page.

When signing up to Incredible Hike, we will keep in touch via email and invite you to Zoom meetings to support your training, fundraising and answer questions about the weekend. Your local Area Fundraiser and Event lead will be on hand to support you, as required. You will also be invited to join the Incredible Hike Facebook Group – this group is great to chat with your fellow Incredible Hikers. 

Absolutely!  Please email Hollie and we can send these out to you. Just let us know how many you require. 

 We prefer you not to wear headphones, this is for your safety and for other people using the route. If you choose to wear headphones, please do not wear them on any of the road sections of the races. 

Take part in our in person event at RAF St Mawgan, Cornwall on Saturday 21 June 2025. We have limited numbers at this event so register early to be covered in paint at one of the 8 paint stations along the 5k route. 

Babies, children and young people from 0 to 21 years with life-limiting or life-threatening conditions. We offer support for all the family. 

Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.

Our services include: 

  • Highly specialised clinical care
  • Hospice stays and hospice days
  • Emergency care
  • End of life care
  • Sibling support
  • Counselling
  • Complementary therapies
  • Pre and post bereavement support for all family members
  • Telephone support
  • Hydrotherapy
  • Physiotherapy
  • Multi-sensory therapy
  • Play – music and art/messy play activities

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.

Yes, the Raise a smile Lottery and CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. View the full Terms and Conditions.

Please read our Moonlight Memory Walk participant safety brief to ensure you are fit to take part in this event and conditions of walking on the evening.

You can make a donation online, either as a single donation or a regular direct debit. 

If you don’t wish to give online, you can give a credit/debit card donation over the telephone by 01271 325 270 (Monday-Thursday 9.00am-5.00pm and Friday 9.00am-4.30pm) or please send us a cheque, made payable to Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

We no longer provide Santa suits as a part of the registration fee to reduce the impact of single-use Santa suits on the environment, with many suits ending up in landfill each year. We have reduced the entry fee to reflect this change.

We also want to give our participants the opportunity to choose whether they want to dress as Santa, a reindeer, penguin, snowman, Christmas tree, elf or create your own!

Alternatively why not wear your Christmas Pyjamas or jumpers? There will be on the day competitions for the best dressed!

There will be on the day competitions for the best dressed!

You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.

We deliver to mainland UK and BPFO only.

If you require accommodation on Thursday night you will need to book this yourself as it is not included in the registration fee or as part of the event.