Ask us a Lottery or Raffle question
Do you have a query about the CHSW Lottery or CHSW Raffle? Or would you like to update your details?
You may be able to find the answer in the Lottery FAQs or the Raffle FAQs but if you have any other questions, or if there is anything else you would like us to help you with you can contact the Lottery Team by completing the form below.
You can call us on 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online lottery and raffle enquiry form. You can write to us at Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ
Children's Hospice South West is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. The Raise a smile Lottery (CHSW Lottery) and CHSW Raffle are promoted by Children’s Hospice South West (Registered Charity No 1003314), Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ. Responsible person: Stephanie Charles.
Between April 2022 and March 2023, an average of 56p in every £1 of the CHSW Lottery and an average of 61p in every £1 from the CHSW Raffle went directly to fund care for children, young people and families.
Please play responsibly. Only persons aged 18 years or over and resident in Great Britain (England, Scotland or Wales) are eligible to enter the CHSW Lottery and CHSW Raffle.
BeGambleAware® is administered and funded by an independent charity GambleAware®, it provides confidential support and counselling to people aged 18 years or over affected by gambling. Visit BeGambleAware® or telephone 0808 8020 133 (local call rate from the UK).