Donate Refer

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.

Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip.  The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

We suggest all Rainbow Runners wear sunglasses to prevent paint drifting into your eyes. It is the adult's responsibility to ensure children in their group wear sunglasses during the event.

We will have sunglasses for sale on the day for £2.

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

Raffle tickets cost just £1 each.

Children and families across the south west of England can be referred to CHSW.  We support more than 500 families at our three hospices across the whole region.

There will be no facilities of this nature so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your raffle number.

As a charity we receive less than 16% of our funding from government and statutory organisations.

We want everyone to have the maximum bubbly fun possible so here are a few things to take into account to make sure your Bubble Bambino has a great time:

  • The PH of our foam is very mild, however too much of a good thing can be a little irritating, especially to little eyeballs. It is well worth bringing a pair of swimming goggles or buying a pair of our cool colourful sunglasses at the merchandise stall on site.
  • Bring a towel, wet wipes or face cloth to wipe down your Bubble Bambinos face after running through each Bubble Station. Also it is a good idea to dry their hands, before those soapy suds make it to their eyes.
  • We also recommend the little Bubble Bambinos use bandanas or similar wrapped around their mouths to make sure they don’t eat too many bubble and end up with bubble trouble in their tummies!
  • If it’s looking like a sunny day please ensure you bring sunscreen, and sun hats as there will not be much shelter in the event village.

If you are concerned that this might happen, please let us know as soon as possible so that we can offer help and guidance. Give your local community fundraiser a call and we'll try and help you avoid this. Our fundraising ideas page and your fundraising pack will give you lots of great ideas on how to reach your target.

Yes of course your four-legged friend can walk, but please make sure they are happy to socialise with other doggies, that they are well behaved and on leads at all times. If they need to answer a call of nature, please bring the necessaries to scoop! We ask that this year walkers who bring their dogs remain at the back of the group to avoid other walkers tripping over your four legged friends.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours

Under your Moonlight Memory Walk T-shirt wear warm, comfortable clothes and a well-fitting pair of trainers or walking shoes - wearing layers is a good idea and don’t forget waterproofs just in case! We encourage ladies to wear fancy dress and feather boas to add to the atmosphere of “a girl’s night out”- anything goes!

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

Yes, you can.  You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of. 

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.

Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

Yes, absolutely! We needs lots of volunteers to make the event safe and fun, to find out more look at our event volunteer opportunities.

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

You can raffle tickets online when the draw is open or you can request tickets by post. For CHSW raffle rules please read our terms and conditions.

Most referrals come from health or social care professionals, but anyone can refer a child or young person.

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

You can download a sponsor form from our fundraising tools page.

Our Raise a Smile Weekly Lottery is a draw that takes place every week. Each ticket gives you the chance of winning one of our fantastic cash prizes. Each entry costs just £1.

We welcome referrals from family members whose child has been diagnosed with a life-limiting condition, or professionals. With your families permission we will then contact your professional support team (GP, consultants, key workers etc) to gather up-to-date information about your child's current needs and likely future prognosis. To make a referral please contact us.

You can wear whatever you like! Regular running shorts and vest, a tutu or even fancy dress outfits. We would probably draw the line at a mankini though. You will be given a white Children’s Hospice South West t-shirt when you register on the day.

The coloured foam may stain your clothing, so bring something you don’t mind getting stained. You will also want to wear something that will help protect your eyes while running through the bubble stations. If you’re bringing kids with you, consider bringing some little swim goggles for them since the bubbles will probably be taller than they are!

Online giving websites are an extremely effective way to easily boost your fundraising total. They work by allowing sponsors to log on to a fundraiser's unique page and sponsor them using a credit or debit card. The money from online fundraising pages (e.g. Just Giving / Virgin Money Giving) gets automatically sent through to CHSW and added to your total, so no need for paper forms!

Yes, there are some steep hills along the route but if you are happy to take part, we will be delighted to see you. If a disabled entrant needs assistance from another person, they must also register for the event.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

We deliver to mainland UK and BPFO only.

Please read our Santas on the Run participant safety brief to ensure you are fit to take part in this event.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up toa month, but is not a difficult process and you will be given help to complete the forms if necessary.

Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.

Yes. All you have to do to stop or change your donation is to directly notify your payroll department.

  • Return flights
  • All travel arrangements on the event
  • Accommodation as stated on the challenge itinerary
  • All food and refreshments on the event
  • Camping equipment (where applicable) excluding sleeping bags
  • Guiding team and medical provision
  • Transport of your luggage between camps/accommodation

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

Rainbow Newquay

Car parking is available on site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.

Rainbow Exeter

Car parking is available on site at Westpoint Arena, as space is limited and considering our commitment to ‘Green Events’ please car share with friends and family that are taking part.

Rainbow Bristol

Limited car parking is available at Blaise Castle Estate, and we recommend car sharing, or using public transport to get to the event. Bus stops are within walking distance.

Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.

  • 1st Prize – £4,000
  • 2nd Prize – £750
  • 3rd Prize – £250

For CHSW raffle rules, please see our terms and conditions.

Once all the information available is reviewed, a decision will be made about the appropriateness of hospice care for the child and family. The family and the involved professionals will be informed of this decision without delay. A typical period for completion of this referral process is approximately six weeks.  To make a referral please click here.

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you don’t take part or that you consult your doctor for advice.

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

Every week, there are 14 cash prizes on offer, ranging from £5 to the £1,000 jackpot.

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

Well we would suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam.

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you.

Unfortunately it is inevitable that, with so many runners, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

There is no minimum sponsorship for taking part in the Moonlight Memory Walk, however we ask that you raise as much money as possible to help support the vital care we provide to families with life-limited children at your local children’s hospice.

We can accommodate people up to 18 stone in weight, but no more due to the restrictions on equipment and loads exerted, although they may need to be fitted with extra equipment for their comfort. If you have anyone wishing to take part who is heavier than 18 stone you can contact us as soon as possible to discuss the possibility of their participation.

Dave Talbot Ltd reserves the right to decline an individual’s participation should their build be deemed unsuitable for the activity.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.

It is worth checking if any of the following apply, as these can prevent payments going through:

  • The billing address for your bank may differ to the one that you are entering on the billing address page.
  • Your card may not have enough credit available to cover the payment.
  • Your card may have a block on internet/phone orders, or on payments to charity.
  • Your card may have reached its daily transaction limit.
  • Your card may have been flagged for additional authorisation.
  • If your card was recently issued, it may not have been activated yet.

Unfortunately if the back marshal has already departed you will be unable to take part in the run for health and safety reasons. So please ensure you arrive in plenty of time to register and get into your Santa suit! 

You can create a free online fundraising page, personalise it with a photo and message and email it to friends and family; they can donate quickly and securely online with a credit or debit card. Create your page now at uk.virginmoneygiving.com and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way! 

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

 

 

You can login using your Facebook, Twitter, or Google account by selecting the desired login option under the Login menu or by clicking the corresponding icon. Please note that a pop-up window will appear when attempting to login. If you have a pop-up blocker activated in your browser you will need to allow pop-ups in order to login.

You can buy tickets for yourself or you can sell them to friends, family and people at work, but it is illegal to sell them door to door.

For CHSW raffle rules, read our terms and conditions.

We have 8 specially adapted bedrooms at both Little Bridge House in Devon, and Charlton Farm in Bristol. At Little Harbour in Cornwall there are 6, which ar eused for respite breaks.

At each hopsice we keep one of these bedrooms free for emergency or end of life care.

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

There are two options.

Option A - regular subscription

You can join our lottery with a regular monthly, quarterly, bi-annually or annually payment straight from your bank by standing order. 

Option B - one-off play

You can play for a set number of weeks and pay by credit/debit card securely online.

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

We love dogs but sorry we cannot allow any animals on the course.

The process is simple. All you need to do is download and complete our Gift Aid Declaration Form

If you are donating online, just tick the Gift Aid box on the donation form.  If you make a donatation to a CHSW shop, there is a simple form to complete and sign.  

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  

Many similar night walks are well established as “ladies only” and they create a special atmosphere of camaraderie and a fun “girls’ night out” - research shows these events raise more money. We thought carefully about this, particularly as we place a great importance on the support we give to Dads at our hospices. We talked to some Dads who visit our hospices and they felt happy with our decision as they can marshal on the night to still be a part of it. We are indebted to all the men (and women) who volunteer on the night - we couldn’t do it without them!

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

Please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 5.00pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.

The British weather is notoriously unpredictable so keep an eye on the forecast and bring waterproofs if it’s looking dodgy as the Santa suits are not waterproof!

All participants must be aged 18 - 80, unless they are accompanied by a parent or legal guardian (a minimum age of 16 then applies). The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany them as requested by Ultimate Adventure Centre during their participation.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

Your sponsorship money needs to be paid to Children’s Hospice South West ten weeks before the date of departure. This is because the charity has to pay the tour operator costs in advance, and have to ensure that every person we pay for has raised all the money. Some people find it difficult to ask for the money up front, but it is a lot harder to get the money in after the event. Your sponsors will understand about this.

There’s no need for you to do a thing.  If you are one of the lucky winners, we will send your winning cheque to you by post.

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

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We would be delighted, as long as they are over 16 years of age. It is illegal to sell raffle tickets to children under the age of 16, and for people under 16 to sell raffle tickets.

For CHSW raffle rules, read our terms and conditions.

Each of our hospices has a special room called ‘Starborn’ in which, after a child has died, they can be laid for up to seven days. Starborn is kept at a regulated temperature where the appropriate measures are taken to prepare the body for the funeral. This allows families to be in an environment where they can say goodbye to their child properly, surrounded by loved ones, with support from members of the care team who have looked after their much loved child during their stays.

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

After testing the paint, we know that white is never white again after being rainbowed. The paint is water-soluble so you can wash the clothes as normal, but avoid washing it with nice clothes. As with anything dirty, the sooner you wash it, the better.

You'll need to complete an application form from the event page. Some events are by application process, we aim to let you know the result of your application as soon as possible. Some events are confirmed instantly as long as you are committed to raising the minimum fundraising pledge and you pay a registration fee.

The draw takes place each Friday. Once the draw has taken place, winners are notified by post, and all the winning numbers are published on our website on our lottery results page.

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.

There are no long term harmful effects from the foam either during or after the event. If you get some in your eyes, it may sting slightly, consider wearing sunglasses or goggles. The mixture that we use is drier than most foam; therefore you won’t be soaked and won’t be slipping around in the foam stations.

The dye in the foam gives vibrant colours however it is a food dye and is water soluble as well as environmentally friendly and completely safe.

Yes, we can.  Everytime we sell something that you have donated we can raise 25% more from the government through Gift Aid - at no extra cost to you.