Donate Refer

Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures. 

If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable. 

The Bush Inn, Crosstown, Morwenstow, Bude EX23 9SR.

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

You have the right to cancel this contract within 14 days without giving any reason. This cancellation period will expire 14 days after the day on which you (or the person you nominate) received the goods, or received the final item from an order for several items. To exercise your right to cancel you must inform us in a clear statement sent by post or email to the address below.

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

If you cancel this contract, we will refund all payments received from you, including the costs of standard delivery only. We may make a deduction for the loss in value of the goods, if the loss is the result of unnecessary handling by you.

We will make the refund as soon as possible, and no later than 14 days from the day you return any goods, or provide evidence of return. We may withhold the refund until we have received the returned goods, or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will make the refund using the same means of payment that you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees as a result of the refund.

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Returned goods should be in perfect condition to obtain the full refund and we ask that you arrange and pay for return postage (unless the goods are faulty). If goods are faulty you can request a replacement instead of a refund. 

Charitable donations made with an order cannot be refunded.

The British weather is notoriously unpredictable so keep an eye on the forecast and bring waterproofs if it’s looking dodgy as the Santa suits are not waterproof!

Entries for the Summer Raffle will close on Wednesday 5 September 2018.  The draw date will be on Monday 17 September 2018. 

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

Yes, setting up a gift online is also completely safe. Any personal information you enter onto our online Direct Debit pages (including, name, address and bank account details) is encrypted before being sent to us.

Your information is saved in a secure environment using industry standard practices. You are then covered by the Direct Debit guarantee. We will write to you to confirm the details of your gift, and give you at least 21 days before taking the first payment. You can amend or cancel at any time.

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

Children from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family. 

Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.

Our services include: 

  • Highly specialised clinical care
  • Short breaks/respite
  • Emergency care
  • End of life care
  • Sibling support
  • Counselling
  • Complementary therapies
  • Pre and post bereavement support for all family members
  • Telephone support?  Is this offered? Contact/key worker support?
  • Hydrotherapy
  • Physiotherapy
  • Multi-sensory therapy
  • Play – music and art/messy play activities

We love dogs but we can't allow any animals on the course. They will be however allowed in the event village if kept on a close lead. 

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you consult your doctor for advice.

You are welcome to bring your dog to join you on the evening. They will need to remain on a lead and we ask that participants with dogs remain at the back of the walk to avoid other participants tripping over leads due to it being dark.

You can login using your Facebook, Twitter, or Google account by selecting the desired login option under the Login menu or by clicking the corresponding icon. Please note that a pop-up window will appear when attempting to login. If you have a pop-up blocker activated in your browser you will need to allow pop-ups in order to login.

We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.

A bit about family accommodation, what is provided i.e. towels, bed linen etc.

As registration is free, we will be sending a medal to each person registered when the suggested minimum sponsorship of £15 for an adult and £9 for a child is raised individually by each person you have registered.

Visit our fundraising ideas section with lots of Rainbow Fundraising ideas.

 

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

You'll need to complete an application form from the event page. Some events are by application process, we aim to let you know the result of your application as soon as possible. Some events are confirmed instantly as long as you are committed to raising the minimum fundraising pledge and you pay a registration fee.

We welcome referrals from family members whose child has been diagnosed with a life-limiting condition, or professionals. With your families permission we will then contact your professional support team (GP, consultants, key workers etc) to gather up-to-date information about your child's current needs and likely future prognosis. To make a referral please contact us.

Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:

  • Fundraising and training advice
  • Regular contact from the Challenge Events team
  • The opportunity to visit a Children’s Hospice South West hospice
  • Children’s Hospice South West vest or T-shirt. 

For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.

No. The fire is very real. The embers will be glowing red hot. We can often measure the temperature at around 1,200 degrees Fahrenheit. You will have bare feet, and they will not have been treated in any way.

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

Yes of course! The route takes place on pavements, but you will be required to cross roads, so you may require assistance. A named carer will be welcomed to join you to provide assistance on the night. Please call Little Harbour fundraising office on 01726 871 800 to discuss further.

Our memory walk is open to anyone over the age of 12 years old. Event participants aged 12 to 15 years must be accompanied by a participating adult.

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

Hartland Quay Hotel, Stoke, EX39 6DU.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

It is not usually commercially viable for most shop teams to collect donations from your home. However, collections can sometimes be arranged locally, so it's worth asking your local shop (contact details can be found on our Shopfinder). Our furniture shops (which you can also find through our Shopfinder) sometimes offer a local collection service.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need.

A list of the latest prize draw winners is published online shortly after each draw. It helps reduce our costs if you view the results online. However if you do require a printed version, please enclose a stamped self-addressed envelope with your entry. The winners listed will then be posted to you shortly after the draw. You can also obtain a list of winners by emailing enquiries@chsw.org.uk or ringing our Fundraising Support and Enquiries team on 01271 325 270 (Monday to Thursday 9.00am to 5.00pm and Fridays 9.00am to 4.30pm).

  • Your own choice of route tailored to your group / team and location
  • Support with your fundraising from our dedicated fundraising team
  • Invitation to visit your local hospice to see how your money supports our families.
  • Invite to the main event finish celebrations at Hartland Abbey
  • Finishers medal

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)

There are no long term harmful effects from the foam either during or after the event. If you get some in your eyes, it may sting slightly, consider wearing sunglasses or goggles. The mixture that we use is drier than most foam; therefore you won’t be soaked and won’t be slipping around in the foam stations. 

The dye in the foam gives vibrant colours however it is a food dye and is water soluble as well as environmentally friendly and completely safe. 

The coloured powder paint is 100% safe and non- toxic. It is biodegradable and will not affect the environment. The paint should not cause harm to participants however we recommend that you don't enter if you have a respiratory, skin or medical condition that could be affected. If you're unsure, please consult your doctor before taking part. 

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

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Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

No! Anyone of any age can be registered, even the dog!

 

Dave Talbot Ltd insists upon the very highest standards in safety for all of our clients and staff taking part in our outdoor activities. Our abseil events involve an element of risk which makes them challenging, exciting and facilitates personal development. However, the safety of everyone involved is an absolute priority and Dave Talbot Ltd ensures the level of risk is acceptable and appropriate safety standards are maintained at all times.

Dave Talbot Ltd reserves the right to prevent any person or persons, from participating in the event if they are found to be behaving inappropriately or in a manner that is detrimental to the safe provision of the event. This includes those individuals that are suspected of being under the influence of alcohol or drugs. 

Yes. All day parking is available for competitors and spectators near the Activity Centre. It is £2 if purchased in advance or £4 on the day.

Collecting sponsorship from companies is a great way of increasing your sponsorship. Many companies offer a Matched Giving service where they match all the sponsorship raised by the staff. 

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

The sensation is described by some as walking on eggshells, others as walking on hot sand. Each walker has his or her own experience. I have not known walkers to experience pain, indeed when the opportunity arises many will walk across the coals more than once.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.

It's not a race! The route will approximately take 1.5 hours to 2 hours to complete. There will be front walking marshals that will set the pace but they must not be passed by any participants for strict health and safety reasons.

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

You will need to register at Morwenstow by 8.00am.

If you are parking at the finish line, You will need to be parked and ready to leave Hartland Quay on the shuttle bus at 7.30am prompt. This will ensure you arrive at Morwenstow to register for 8.00am.

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

Yes we can. Every time we sell something belonging to you, we can raise 25% more from the government through Gift Aid - at no cost to you.

Find out more about Gift Aid.

We feel strongly that only those people who have paid to enter and worked hard to raise the money should take part. This is also to ensure we can carefully manage everyone’s safety. Why not encourage them to sign up and take part!

This raffle is open to adults aged 16 or over, who are mainland UK residents, except for CHSW staff and external agents involved with the promotion and processing of the raffle.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk.

CHSW work in partnership with Adventure Café Ltd. to ensure the ride will be route marked, with an experienced support crew who will provide first aid and mechanical assistance across the three days. We would expect that you would be able to do simple bike repairs/maintenance in the event of a puncture during the event. CHSW staff will also be on hand to offer emotional support, encouragement along the way and huge cheers as you reach each hospice.
 

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

CHSW is unable to support individuals requiring visas to volunteer in the UK as we do not have a sponsorship licence.

Your donation is very important to us and we will write to thank you on an annual basis if you have chosen for us to contact you. We may also send you updates on our work if you have indicated that you are happy to receive these. You will know the deduction has started as it will appear on your payslip.

Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.

Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer. 

(Definition: Together for Short Lives)

The paint will only be thrown in our designated stations by trained throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes. 

We recommend that you consider wearing sunglasses or goggles to protect your eyes from the colour as you will inevitably get some paint on your head and face. Runners who are not so keen to be in the direct firing line of the  throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the colour! 

Come along wearing a shiny white t-shirt (and running gear you don’t mind getting messy) or perhaps wear something more unusual like a wedding dress, tutu or fancy dress! So long as it’s white so you can see the multi-colours in all their splendour at the end.

Well-fitting trainers are recommended but please don’t wear your expensive ones, as they will end up every colour of the Rainbow. The coloured pigment should wash out of most fabrics, but some of the more stubborn colours may stain certain fabrics so please wear clothes that you don’t mind getting stained.

After testing the paint, we know that white is never white again after being rainbowed. The paint is water-soluble so you can wash the clothes as normal, but avoid washing it with nice clothes. As with anything dirty, the sooner you wash it, the better.

  • 500m - £15 (plus £25 minimum sponsorship)
  • 1000m - £20 (plus £40 minimum sponsorship)

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We are open 24 hours a day, 365 days a year.

Participants who register are not obliged to raise sponsorship, however, you will not qualify to receive one of our Rainbow medals purely by taking part. Alternatively, you can make a donation for the suggested sponsorship of £15 for an adult and £9 for a child and you will still receive your medal as a thank you. Please make your donation via our online donation page marking it as your Rainbow Run donation.

 

I have been working in the outdoor industry for 15 years and hold the highest level of qualification in the UK for working with people when rock climbing and abseiling (AMI - Association of Mountaineering Instructors). I also hold industrial rope access qualifications to go along side of this.

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

There is no preparation to undertake, and no treatment of the feet or mental exercise, just the training provided at the seminar. You should abstain from the consumption of alcohol or drugs prior to the event.

Any person who is, in the opinion of the trainer, unfit to participate will NOT be permitted to take part. ANY participant who does not attend the one hour training seminar will also be not permitted to take part.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

You can donate your sponsorship in the following ways:

By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ

You can pay your sponsorship in online.

Add it to your online giving page: if you have set up an online giving page the money is automatically transferred to CHSW. You can add any offline sponsorship to your online page.

Raffle tickets cost just £1 each.

Parking is available at the finish at Hartland Quay. We will be operating a courtesy shuttle bus service to the start of the walk. Please ensure you are parked on time to catch the shuttle as there is only one shuttle service leaving Hartland Quay at 7.30am

We are not offering a shuttle if you park at the start line. 

Dogs are not permitted on the shuttle bus.

A residuary legacy is the gift of the remainder of your estate (or a percentage of the remainder) after all other gifts to friends and family have been distributed and all outgoings have been dealt with.

A residuary legacy is especially valuable to CHSW because the growing value of your assets protects it against inflation.

A pecuniary legacy is a fixed sum of money that tends to decrease in value over time because of inflation. For example, a legacy of £1,000 written into a Will in 1980 would now be worth less than £380. However, it is possible to index-link a pecuniary legacy, to ensure that the legacy maintains its intended value.

CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

Unfortunately your place cannot be transferred. Places are also non refundable, this is in line with our event terms and conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your raffle number.

Your bike will be your best friend during the three long days of cycling - we strongly advise that you use a road bike as they will help you go faster and will be more comfortable. When choosing which bike to use remember the terrain, you may wish to leave the carbon wheels at home! Due to technical and vehicle support over the weekend provided by Adventure Cafe, only suitable single rider road bikes can take part. You can complete the ride on a hybrid or mountain bike but these will be slower and you must have slick road tyres and inflate them to the highest possible pressure. Electric bikes are not permitted.

Our volunteering opportunities don't require a formal interview. We will ask you to complete a volunteer registration form to find out more about you. An informal meet and greet session will then be arranged. This gives us an opportunity to tell you more about our work and role, and to learn about your interests and skills.

The majority of UK visas allow people to volunteer, although there may be restrictions to the number of hours you can volunteer. If you are unsure if your visa allows you to volunteer we recommend you contact the UK Border Agency. We may request verification of this.  Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for six months or less) do not allow people to volunteer.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation. You will receive tax relief at the highest rate of tax you pay; so each pound you give, will only cost you 60p.

All our services are completely free to families who are referred to us.

We suggest that the best way to complete the obstacle inflatables is to crawl across them to avoid falling and breaking any bones or twisting little ankles. There will be marshals at each inflatable to ensure all participants are crossing the inflatables safely and to stagger the number of participants on the inflatable at any one time. 

At the finish line we will have cleaning stations with soft brushes so that you can give yourself a good dusting off to remove most of the powder. You won’t be 100% clean but you will be able to remove most of the paint.

We recommend that you leave a towel in your car to cover your seat or spare clothes to put on top of your running gear to ensure you get as little paint as possible on your seat.

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property.

Registration is from 9.30am - 10.30am.  Please allow yourself plenty of time to park, walk down to the event village and sing-in at the registration tent.

You can change your display name, which appears next to their comments, as well as your bio, website, and location within your Disqus profile settings.

It costs £9.8 million a year to provide all of our services, the majority of this is raised through the incredible support of our community, our corporate supporters and our network of retail shops.

Absolutely! If you would like us to send you your Rainbow Run bib in the post, please email Jo and let us know how many you require!

 

I have run eight abseils at Canonteign Falls in previous years and the event is always a great success with every abseiler succeeding and having a great time.  It's such a unique abseil down England's highest waterfall, in such a beautiful setting - it's definitely an experience to remember even if you have abseiled many times. 

We ask that you raise a minimum of £395 to ‘jump for free’.

A £50 non-refundable deposit, payable direct to Skydive Buzz, will secure your place.

When you arrive at the airfield on the day of your skydive, you will need the pay the £200 balance of the cost of you jump direct to Skydive Buzz.

The remaining £145 and anything you raise over this amount will go to Children’s Hospice South West.

If you raise all of your sponsorship via an online page, including your £200 balance, CHSW can arrange for Skydive Buzz to invoice them for this amount – providing you have raised the minimum amount of £395

Don’t’ forget – you can choose to raise more than the minimum amount! The sky is the limit!

The process is simple. All you need to do is download and complete our Gift Aid Declaration Form

If you are donating online, just tick the Gift Aid box on the donation form.  If you make a donatation to a CHSW shop, there is a simple form to complete and sign.  

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.