Donate Refer

There will be a safety briefing at 10.45am which all swimmers MUST attend.  Please be ready with your wetsuit on!

Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

We will absolutely take your word for it! However, if you want to show your supporters you have completed your hike, we recommend you download Strava and link this to your Just Giving page or social media- this can also help increase your fundraising. You can also share this on the Incredible Hike Facebook page so we can all see you efforts! 

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to talk with your Instructor, take in the expansive scenery during the 5 minute parachute ride, and land safely after helping your Instructor to steer the parachute around the sky before gliding back to the airfield.

Winners must verify their details and claim their prize within six (6) months of the draw date, after which CHSW will treat the prize as a donation.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up to a month, but is not a difficult process and you will be given help to complete the forms if necessary.

We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West.  We couldn't continue this work without you.  Read some inspiring stories to see the life-changing impact of our work.  Thank you again for your support.

If you have registered to walk in memory of your loved one and raise £30 in sponsorship, we'll send you a 30th anniversary commemorative medal after the event. 

Hartland Quay Hotel, Stoke, EX39 6DU.

Only persons aged 18 years or over and resident in Great Britain are eligible to play the CHSW Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.

You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

Registrants attending the event in Falmouth will pay a registration fee of £10 which includes your on the night entry, T shirt, pasty, hot drink, goody bag and 30th Anniversary commemorative medal. It also includes the postal mailing of your memory pack that contains your memory box, candle bag, tea light and Memory Ceremony Service booklet and "I am walking for" back sign. 

If you have chosen the virtual walking option for this event, you will receive a memory pack through the post and a commemorative medal if you raise sponsorship of £30.  As this is a charity event, we ask that you raise sponsorship to ensure that local families can continue to receive the vital care that Children’s Hospice South West offers. 

Yes of course! The route takes place on pavements, but you will be required to cross roads, so you may require assistance. A named carer will be welcomed to join you to provide assistance on the night. Please call Little Harbour fundraising office on 01726 871 800 to discuss further. 

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.

It is worth checking if any of the following apply, as these can prevent payments going through:

  • The billing address for your bank may differ to the one that you are entering on the billing address page.
  • Your card may not have enough credit available to cover the payment.
  • Your card may have a block on internet/phone orders, or on payments to charity.
  • Your card may have reached its daily transaction limit.
  • Your card may have been flagged for additional authorisation.
  • If your card was recently issued, it may not have been activated yet.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

Your donation is very important to us and we will write to thank you on an annual basis if you have chosen for us to contact you. We may also send you updates on our work if you have indicated that you are happy to receive these. You will know the deduction has started as it will appear on your payslip.

You can wear whatever you like! Regular running shorts and vest, a tutu or even fancy dress outfits.

You'll be able to purchase a white Children’s Hospice South West t-shirt for £5 when you register on the day along with fancy dress and sunglasses available to buy from the merchandise stand. 

The coloured foam may stain your clothing, so bring something you don’t mind getting stained so we do recommend to wear old clothes and trainers! 

You'll also want to wear something that will help protect your eyes while running through the bubble stations and paint stations. Sunglasses will be available to purchase for just £2.

If you’re bringing kids with you, consider bringing some little swim goggles for them since the bubbles will probably be taller than they are! 

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you. 

You can login using your Facebook, Twitter, or Google account by selecting the desired login option under the Login menu or by clicking the corresponding icon. Please note that a pop-up window will appear when attempting to login. If you have a pop-up blocker activated in your browser you will need to allow pop-ups in order to login.

You must pay an amount in Income Tax and/or Capital Gains Tax to cover the amount Children's Hospice South West and any other charities or Community Amateur Sports Clubs (CASCs) will reclaim in the tax year (from 6 April to 5 April of the following year). Inheritance Tax, Council Tax and VAT do not qualify towards Gift Aid.

Yes, the CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. View the full Terms and Conditions here.

Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures. 

If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable. 

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

If you unable to complete your hike in May, you are most welcome Hike as You Like anytime! Please just register and let us know when you are planning your hike.  

Skydive Buzz will advise you of your arrival time when you book your jump.

Winners must verify their details and claim their prize within six (6) months of the draw date, after which CHSW will treat the prize as a donation.

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

Setting up a dedication a part of this event is optional. You are welcome to take part and remember your loved one by personalising your memory box and candle bag. However, if you decide you would still like your loved ones name/s to be a part of the live memory ceremony, please email Kiley.

You will need to register at Morwenstow by 8.00am.

If you are parking at the finish line, You will need to be parked and ready to leave Hartland Quay on the shuttle bus at 7.30am prompt. This will ensure you arrive at Morwenstow to register for 8.00am.

The CHSW lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.

All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

You need to remember to bring your walker number and “ I am walking in memory of…” sign along with your decorated candle bag to hand in to our memory team. We also recommend you bring a torch and mobile phone.

As a virtual walker, you are most welcome to complete your own challenge and then join us on the event day at Hartland Quay from 2.00pm, walking 1.5 miles to Hartland Abbey together. You can then personally collect your finishers medal and enjoy the finish line celebrations!

Just let us know when you sign up, or contact jayne.jarrett@chsw.org.uk to book your place.

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation. You will receive tax relief at the highest rate of tax you pay; so each pound you give, will only cost you 60p.

We'd suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam. 

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you. 

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference. 

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.  Find out more about Gift Aid.

Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:

  • Fundraising and training advice
  • Regular contact from the Challenge Events team
  • The opportunity to visit a Children’s Hospice South West hospice
  • Children’s Hospice South West vest or T-shirt. 

For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.

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You pay these taxes if:

  •     Income Tax is taken from your wages or salary before you receive your pay
  •     you pay tax after filling in a self-assessment form each year
  •     you have any taxable savings (in a Building Society, for instance), or a pension plan, or investment income
  •     you have paid any Capital Gains Tax, on the sale of a property or some shares, for example.

Inheritance Tax, Council Tax and VAT do not count as Income or Capital Gains Tax.

Please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

  • For the 500m you will need to be aged between 12 – 16
  • For the 1000m you will need to be a minimum age of 14

Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form. 

Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.

Creating a Virgin Money Giving page is quick and easy – take a look at their step by step guides.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

There are lots of ways to pay in your sponsorship. 

We recommend you do not send any cash in the post. Please pay the money raised into your bank account and then make a donation on our online donation page.

You can send your sponsor forms and a cheque to your local hospice:

Little Bridge House

CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ 

Little Harbour

CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, PL26 6AZ 

Charlton Farm

CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE 

You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then may a payment onto your own donation page. All money raised on an online giving page automatically is sent through to us, so you do not have to do a thing! 

 

After your safety briefing with an experienced instructor who will teach you everything you need to know, you will be ready to take to the skies.  On your pre-boarding call, your instructor will prepare you for your skydive - fitting your jumpsuit, head gear, goggles (suitable for contact lenses/glasses), gloves and harness.

Winners will be notified within one week of the draw date by their preferred method of contact where their details will be verified. Once verified a cheque is sent by post. Winning ticket numbers are also published on the CHSW website.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

A dedication is where you can add the name and a photo of loved ones you are remembering. You can also leave a special message for them. This is free to do and we welcome you to set up more than one dedication in memory of more than one person.

Set up your dedication

Parking is available at the finish at Hartland Quay. We will be operating a courtesy shuttle bus service to the start of the walk. Please ensure you are parked on time to catch the shuttle as there is only one shuttle service leaving Hartland Quay at 7.30am

We are not offering a shuttle if you park at the start line. 

Dogs are not permitted on the shuttle bus.

In the 2019/20 financial year net proceeds from the CHSW Lottery were £537,313, raising a minimum of 72p in every £1 directly for CHSW and the care it provides. The remaining 28p split between expenses (18p in every £1) and prizes (10p in every £1).

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

  • Your own choice of route tailored to your group / team and location
  • Support with your fundraising from our dedicated fundraising team
  • Invitation to visit your local hospice to see how your money supports our families.
  • Invite to the main event finish celebrations at Hartland Abbey
  • Finishers medal

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to choose to claim the tax back through Gift Aid – saving us admin costs.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

We love dogs but we can't allow any animals on the course. They will be however allowed in the event village if kept on a close lead. 

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

By default, you will receive notifications for all replies to your comments. You can also subscribe to entire discussions on which you comment within the settings of your Disqus account. Registered users can turn off new thread subscriptions within the settings of their Disqus account.

You pay these taxes if:

  •     Income Tax is taken from your wages or salary before you receive your pay
  •     you pay tax after filling in a self-assessment form each year
  •     you have any taxable savings (in a Building Society, for instance), or a pension plan, or investment income
  •     you have paid any Capital Gains Tax, on the sale of a property or some shares, for example.

Inheritance Tax, Council Tax and VAT do not count as Income or Capital Gains Tax.

Regular play winners will be notified by their preferred method of contact and a cheque sent by post. One-off play ticket winners will need to CHSW Lottery on 01271 313 311 where their tickets and details will be verified. Once verified a cheque is sent by post. Weekly winning numbers are also published on the CHSW website here.

Approximately two weeks before the event.

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

Absolutely! Whatever event you are taking part in we would love you to join Team CHSW. Phone your local hospice or email event@chsw.org.uk and we'll send you a fundraising pack and CHSW running top.

Please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 5.00pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

Just email Jayne and she will help you with any questions you have! 

You will not jump in unsafe weather conditions.  However, you can never rely on the weather forecast entirely so please call the airfield on 01404 890 222 after 4.00pm on the day before your skydive, and a member of the Skydive Buzz team will advise you.  Please remember that your deposit is non-refundable so it’s important that you speak to a member of the team at the airfield to rebook your skydive if weather conditions don’t permit you to jump on your original date.

The purchaser's name and full address. If you buy tickets for someone else (over 18 years old), you can add their details during the process. It's useful to add a daytime phone number too, as we always try to contact winners by telephone first.

Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.

If you die without a Will in England or Wales the law will decide who gets what. If you have no living family members, all your property and possessions will go to the Crown.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

Of course - you'll have a link to share with friends and family members to view the dedication via the Moonlight Memory Walk webpage. They can then make a donation. 

Yes, CHSW staff will be available at all check points including the start, finish and lunch stops. Volunteers will be on the route to cheer you along.

Medical assistance will be available throughout the duration of the event.

The cost of each CHSW Lottery ticket is £1. Tickets may be purchased on a regular play basis or a one-off play basis. There is a maximum purchase of five (5) ticket numbers per weekly draw. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw. You can join online here.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

Yes, we welcome volunteer expertise and ask that you complete our enquiry form with a brief description of your professional background. 

We recommend you dress up warm with a coat and comfortable trainers. Previous participants can wear one of their old Memory Walk T–shirts or collect a new one on the evening. Fancy dress is very much encouraged and will also be available to buy on the evening.

  • Your own choice of route tailored to your group / team and location
  • Support with your fundraising from our dedicated fundraising team
  • Invitation to visit your local hospice to see how your money supports our families.
  • Invite to the main event finish celebrations at Hartland Abbey
  • Finishers medal

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.