Donate Refer

Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.

Raise a smile Lottery tickets can be purchased through the CHSW website by regular play Direct Debit or by debit card payment only. One-off play tickets are available from CHSW Charity Shops. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme

Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.

To change your marathon entry type please call 01271 325 270 before Friday 15 September. 

For those changing from the half marathon to the full, there will be an admin fee of £5, payment to be made over the phone.  

We cannot accept any transfers after Friday 15 September. 


Unfortunately, some of our emails can end up in your junk inbox- please check this first. If you still have not received either your confirmation email please email Hollie and she will check if your registration was successful. If you sign up over a weekend, please note you will not receive your fundraising pack email until the next working day. 

Of course! Please just call your local hospice, and we will send a message to your local area fundraiser who make get back to you to help you!  

Little Bridge House - 01271 325 270 

Little Harbour - 01726 871 800 

Charlton Farm 01275 866 600 

Santas on the Run North Somerset

There is limited parking available at Berties Nursery and at the Downs School who are kindly allowing us use of their car park, and we will also provide a free return shuttle service from Noah’s Ark Zoo Farm, who are kindly allowing us use of their car park. We will be allocating your parking and will be in touch to discuss this with you, and will communicate where you will need to park in your fundraising pack. If you have any accessibility needs then please let us know of this as soon as possible so that we can allocate you to the closest car park. 

If parking at Berties please allow yourself time to walk down the drive (allow fifteen minutes for this if there are younger children in your group).  

Santas on the Run Eden Project

There is parking in the main car park so please leave enough time to walk down to The Gallery ahead of your wave time. Please car share where possible to reduce congestion and allow enough time to get from the car park to the event village in the venue.

We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.

An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

All participants must be aged 18 or over, unless they are accompanied by a parent or legal guardian (a minimum age of 14 then applies). A teacher or youth leader acting in loco parentis is not adequate. The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany their child as is reasonably practicable during their participation.

We recommend an upper age limit of 70 years for participation, and for any individuals to consult their Doctor if they have an concerns about their health or ability. 

We ask every Incredible Hiker to commit to raising the suggested minimum sponsorship of £1,000. Your registration fee covers the cost of your event support, hotel stays, food and Team Hike apparel.

Moonlight Memory Walk Cornwall

Our in person event at The Lost Gardens of Heligan will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone. We will be lighting the paths with candles bags in special areas around the route and some areas will be lit with Heligan’s beautiful lighting.

Moonlight Memory Walk Clevedon 

The event will take place in the dark, however we'll marshal the route for your safety and there are street lights on the route. We recommend you bring a torch and mobile phone.  

Moonlight Memory Walk Devon

The walk will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone but much of the route will be lit with Powderham Castle's beautiful lighting. 

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

You can find Children’s Hospice South West on Check out our tips on setting up your online fundraising page.

Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:

Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

Of course!

Please call the following numbers to get you up and running: 

We'd suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam. 

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you. 

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

If attending our Cornwall or Clevedon events, you need to remember to bring your walker number and “I am walking in memory of…” sign along with your decorated candle bag to hand in to our memory team.

If you are attending our Devon event, you will collect your candle bag and walker number on the night.

We also recommend you bring a torch and mobile phone. 

Our team of dedicated volunteers help run our charity shops across the South West, both behind the scenes and on the shop floor. Our retail roles consist of:

  • Welcoming customers to the shop, advising and helping them
  • Promoting Gift Aid
  • Supporting other volunteers
  • Serving customers at the till
  • Dealing with stock donations
  • Stock preparation, sorting, steaming and pricing
  • Replenishment of stock on the shop floor
  • Visual merchandising - creating windows and displays
  • Administrative tasks such as stocktaking
  • Van drivers' mate - on the road helping our van drivers
  • Researching items for ebay

No problem.  Please contact your event fundraiser.

Rainbow Run is not a race and therefore everyone gets a medal as they cross the finish line!

We deliver to mainland UK and BPFO only.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.

Once a Will has been made, it is important to keep it up to date and account for any changes in your circumstances. For example, you may now have had a child or grandchild, you may have moved home, or your financial situation may have changed. It is also advisable to reconsider the contents of your Will regularly to make sure that it still reflects your wishes.

No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line.  

Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

The Raise a smile Lottery is a weekly lottery which helps to raise funds for Children's Hospice South West to provide hospice care and support for children and young people living with life-limiting conditions and their families.

It's one of the simplest ways of supporting CHSW regularly and each ticket gives you the chance of winning 1 of 15 prizes including the Bonus Rollover. Weekly draws normally takes place every Friday.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme

No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.

Yes, for the full marathon the cut off time is 7 hours, and the cut off time for half marathon is 6 hours. 


Absolutely!  Please email Hollie and we can send these out to you. Just let us know how many you require. 

You can decide to compete your hike anywhere! You can complete it around your own home or whilst out on your daily exercise or a devised special route.

Unfortunately dogs are not able to take part this year due to limited space in the event village and low lighting which may result in leads becoming a trip hazard.

Moonlight Memory Walk Clevedon

If you have an assisstance dog that you will be beinging to the event, please call Charlton Farm office on 01275 866 600 to let us know. 

Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

You can download a sponsor form from our fundraising tools page.

Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops  or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off.  Any medication that you need, food and water and a camera for taking photos!

All rooms are twin/triple share. If you would like to share a room with someone you know, you can enter their name on the registration form. If you don’t indicate your preferred buddy, we will allocate your room with another member of ‘Team Hike’. Women and men who are unknown to each other will not be placed in the same room. 

Any money you raise on an online giving platform is automatically transferred to CHSW after the event.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

 A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us! 

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

Of course!

Please call the following numbers to get you up and running: 

We love dogs but we can't allow any animals on the course. They will be however allowed in the event village if kept on a close lead. 

You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.

Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.

Opportunities include:

  • administration
  • shops
  • catering/housekeeping
  • complementary therapies
  • creative art activities
  • driving
  • events and fundraising
  • flower arranging and gardening
  • maintenance/decorating
  • public speaking/ambassador
  • reception
  • telephone support

Unfortunately, there will be no facilities of this nature at RAF St Mawgan so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended. 

No! Anyone of any age can be registered, even the dog!


If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.

It is worth checking if any of the following apply, as these can prevent payments going through:

  • The billing address for your bank may differ to the one that you are entering on the billing address page.
  • Your card may not have enough credit available to cover the payment.
  • Your card may have a block on internet/phone orders, or on payments to charity.
  • Your card may have reached its daily transaction limit.
  • Your card may have been flagged for additional authorisation.
  • If your card was recently issued, it may not have been activated yet.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

We would like to know who our generous supporters are. It gives us the opportunity to acknowledge the important decision you have made. Letting us know also helps us to plan for the future and keep you informed about our ongoing work.

Participants who register are not obliged to raise sponsorship, however this will not qualify you to receive one of our Rainbow Run medals. Alternatively, you can make a donation of the suggested sponsorship of £20 if you would like your medal to be sent through. Please make your donation via our online donation page marking it as your Rainbow Run donation.  


Yes, the CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. Read the full Terms and Conditons.

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants

Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.

If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.

You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.

Yes, we would appreciate as many volunteers as possible to help with things such as course marshals, water stations, bag drop, registration and pacers.

Please contact either Cyra or Neville


Of course! Please call your local hospice and your local area fundraiser will support you.  

Little Bridge House - 01271 325 270  

Little Harbour - 01726 871 800  

Charlton Farm -  01275 866 600  

We will absolutely take your word for it! However, if you want to show your supporters you have completed your hike, we recommend you download Strava and link this to your Just Giving page or social media- this can also help increase your fundraising. You can also share this on the Be Incredible Facebook page so we can all see you efforts! 

Our charity-funded place Skydive participants are asked to pay £50 non-refundable deposit paid to Skydive Buzz when booking and to raise a minimum sponsorship of £400 before your skydive date to confirm your jump. This is broken down as:

• £200 balance of the cost of your skydive. If this is raised via your sponsor form, you will need to pay Skydive Buzz direct before your skydive. If this is raised through your online fundraising page, it can be arranged for Skydive Buzz to invoice CHSW for this amount

• £200 plus any additional fundraising before or after your skydive will go to Children’s Hospice South West to care for children and young people living with life-limiting conditions and their families.

Our self-funded place Skydive participants are asked to raise a suggested sponsorship of £195 before your skydive.

Please note there is also an £22.50 insurance premium which all participants will need to pay.

Don’t forget – you can choose to raise more than the minimum amount! The sky is the limit!

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

You can download a sponsor form from our fundraising tools page.

We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable.  If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable. 

We will look after your luggage each day and transfer it to thehotel . We ask you bring no more than 1 overnight bag and 1 day bag. We will be provide you with luggage labels for each.

No problem. Please get in touch with your Event Fundraiser and they will support you with any queries or help you need.

Moonlight Memory Walk Cornwall

Email Kiley 

Moonlight Memory Walk Clevedon

Email Hollie

Moonlight Memory Walk Devon

Email Kate

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.

Charity statement

Your printed materials/websites should include the statement:

‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.

Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you. 

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

No. You can choose to walk, jog or run! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k.

There are no long term harmful effects from the foam either during or after the event. If you get some in your eyes, it may sting slightly, consider wearing sunglasses or goggles. The mixture that we use is drier than most foam; therefore you won’t be soaked and won’t be slipping around in the foam stations. 

The dye in the foam gives vibrant colours however it is a food dye and is water soluble as well as environmentally friendly and completely safe. 

The coloured powder paint is 100% safe and non- toxic. It is biodegradable and will not affect the environment. The paint should not cause harm to participants however we recommend that you don't enter if you have a respiratory, skin or medical condition that could be affected. If you're unsure, please consult your doctor before taking part. 

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.

Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged! 

We have three hospices along with more than 30 shops across the South West.  Take a look at our volunteer opportunities page to search for roles local to you.

Take part in our in person event at RAF St Mawgan, Cornwall on Saturday 15 June 2024.We have limited numbers at each event so register early to be covered in paint at one of the 7 paint stations along the 5k route.   

Rainbow Run is a fundraising event for Children's Hospice South West and your registration fee helps cover the cost of the event. We are therefore asking all participants to pledge to raise a suggested £25 which would fund vital care at our hospices. Visit the fundraising tab for colourful ideas to raise as much as possible and set up a Just Giving Page. Alternatively, you can donate via our online donation page in lieu of Rainbow Run sponsorship.  


You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.

If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.

Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.

Yes. All you have to do to stop or change your donation is to directly notify your payroll department.

Writing a will is not as expensive as you might think. Solicitors can provide estimates on request, but the cost will depend on how complex your affairs are.

CHSW offer a Free Will Writing service to our supporters. Please visit our Free Will Writing service page to find out more.

Only registered participants can gain entry to the venue on the night and therefore only those with a walker number will be given access. 

Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.

Make a donation.

The Raise a smile Lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.

All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.

Please email our enquiries team or phone us on 01271 325 270 with your name and address and we will remove you from our mailing list.

You can also register your details with the Telephone Preference Service (TPS) or the Mail Preference Service (MPS). You can find out more about these services on our Privacy policy page.

Yes, there are three types:

A Residuary Legacy is a percentage or share of the balance of your estate once all other payments and gifts have been made. A lot people prefer to give a residuary gift because it keeps in line with inflation and does not lose value over time.

A Pecuniary Legacy is a fixed amount of money.

A Specific Legacy can include specific items like personal possessions, land or shares.

There will be a finishers medal.

We are selling CHSW running vests for £9, please purchase these at the point of registration.


You can complete it anywhere! Your local swimming pool, lake, sea or river. Anywhere that you can make a splash!