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Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

This has previously been a ladies’ only event.  For the 10th anniversary Moonlight Memory Walk we are inviting men to join in our memory walk, too.

Required fitness levels depend on the trip you are taking part in and your current level of fitness. These trips are not targeted at experienced trekkers, so we will have people of all abilities on the event. We do advise that everyone should train for the event, as the fitter you are, the more you will enjoy yourself. We also advise people to go at their own pace on the event – it is not a race, and the idea is to enjoy yourself.

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

Yes, CHSW staff will be available at all check points including the start, finish and lunch stops. Volunteers will be on the route to cheer you along.

Medical assistance will be available throughout the duration of the event.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to the Donate page here, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

Of course! Our suits come in an adult and child one size so many people cut the legs to be shorter or roll up the arms to make the suits more fitting.  Some Santas even add tinsel and baubles too! 

Don’t forget that your running number must be worn at all times though, please secure it with safety pins to your Santa suit. We also suggest bringing a belt with you to the event to ensure your suit stays in place when you’re running.

Please make cheques or postal orders payable to "CHSW".

For CHSW raffle rules, read our terms and conditions.

We will provide any training that is necessary.

Unfortunately dogs are not permitted at any of our Rainbow Runs.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to choose to claim the tax back through Gift Aid – saving us admin costs.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

There is no need to choose your numbers. You will be sent a random unique number for each entry that you play.  This number will be yours for the duration of your membership to our lottery.

When you enter our weekly lottery, you will be sent your unique number by post. 

Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.

There will be a safety briefing at 10.45am which all swimmers MUST attend.  Please be ready with your wetsuit on!

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Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement

The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life. 

Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

Yes!  There are several pricing options available on the Skydive Buzz website so if you self-fund your jump, all sponsorship raised would go to CHSW.

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent.  Please contact your local community fundraiser in the first instance. 

You will need to make your own travel arrangements to get to St Austell for registration on the Thursday evening and to travel from the finish at Charlton Farm near Bristol. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

There is no special clothing required. Casual comfortable clothes are best. Please remember, fires can be quite dirty and clothes may become ash-stained. Footwear needs to be easy to remove, and will need to be replaced before going back indoors so a hand towel might be a good idea.

Flip flops are a good idea, especially if the ground is cold.

Nail varnish and toe rings are fine. 

We have many walkers who have been pregnant, have diabetes, are stroke survivors, blind or have many other conditions.

None have been an issue. However, we always recommend that if in doubt seek advice from your doctor.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

Your registration fee covers the cost of putting on the event and includes a purple T-shirt and a medal, a pasty and a goody bag as a thank you for taking part. As this is a charity event we ask that you raise sponsorship to support the vital care that Children’s Hospice South West provides.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

The event is organised by CHSW and Paul Boddington, who is appointed to arrange all operational aspects of the walk (including route planning and health and safety).

You can make a regular gift or one-off gift to us online.  Any donations you make through our website are safe and secure. We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they’re working on behalf of CHSW. Thank you for your support. 

Or you can send a cheque payable to ‘Children's Hospice South West’ to:

Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ. 

You can also call us on 01271 325 270 to donate with a credit or debit card over the phone.

You can collect your suit on the day of the event. Your fundraising pack will give details on when registration opens at your event.

Alternatively, if you are attending the Bristol event, you can attend a Charlton Farm open day and collect your suit then. Visit our hospice open days page for more information on how to book a place.

The purchaser's name and full address need to be clearly written. If you buy tickets for yourself, you can use the sticky labels we provide for convenience. It's useful to add a daytime phone number too, as we always try to contact winners by telephone first.

For CHSW raffle rules, read our terms and conditions.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.

In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.

Yes. If you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

As the law states that lottery tickets must not be sold to, or by, those under the age of 16 we must therefore abide by this law in accordance with our license.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.

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We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

Yes, you can reserve a DVD of your jump for £140; photographs for £140; or a DVD and photograph package for £185.

Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.

We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West.  We couldn't continue this work without you.  Read some inspiring stories to see the life-changing impact of our work.  Thank you again for your support.

Your accommodation for Thursday night is not included in the registration fee.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.

As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.

There is an inherent risk in any activity involving fire. It is important that participants pay attention to all the training and heed the advice and instruction of the trainer, firewatchers and spotters. Whilst absolute safety is not guaranteed, proper procedure reduces risk to the achievable minimum.

Unfortunately it is inevitable that, with so many cyclists, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

You need to remember to bring your walker number and “ I am walking in memory of…” sign along with your decorated candle bag to hand in to our memory team. We also recommend you bring a torch and mobile phone.

We will provide you with a kit list when you sign up.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

There will be toilet facilities available at The Bush Inn, Hartland Quay and at the finish. In between these points you will need to find an appropriate area off the trail. Please bring a small amount of toilet paper with you and ensure you remove all litter afterwards. Nappy sacks are great for carrying toilet paper and other refuse. 

Yes – if you pay UK income tax and/or capital gains tax at least equal to the amount we can claim back from HMRC.  Find out more about Gift Aid.

Dogs are welcome to join in at Bristol Harbourside, although we do not supply canine Santa suits, so feel free to get creative! Dogs are allowed into the Eden Project, but are not permitted to take part in the event and will need to remain with family or friends who are spectating during the race. Please keep them on their tinsel covered leads at all times. Dogs are not permitted into RHS Garden Rosemoor. 

Every ticket is entered individually and has an equal chance of winning, so we do need the purchaser's details on each ticket stub please.

For CHSW raffle rules, read our terms and conditions.

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

Yes! We allocate any children a different colour so our paint throwers know to adapt their paint throwing style to suit a younger audience, to make it safe and fun for everyone. On the day, please start in the coloured group matching the colour of your youngest team member.

If appropriate, talk to your supervisor, manager or HR team to suggest that they set one up. It’s simple to get it in place. Or please get in touch with your local corporate fundraiser. We are happy to speak to them to suggest that they introduce one.

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry of our lottery. You can find the terms and conditions on our website or you can telephone the lottery hotline on 08456 888 911.  

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone. 

Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.

  • For the 500m you will need to be aged between 12 – 16
  • For the 1000m you will need to be a minimum age of 14

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Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

The minimum age is 16 years and there is no upper age limit.  If you are aged under 18 you must obtain parental consent using BPA form 106.

All participants should carefully read the declaration of fitness form 115A.  It may be necessary to consult your GP and ask them to sign and stamp form 115B.

The standard upper weight limit is 15 stone / 95 kilos fully clothed.  Please call Skydive Buzz if you are between 15 and 18 stone.

All forms can be downloaded from the Skydive Buzz website.

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).

No. There is no hypnotism involved. You will be fully awake at all times – indeed you will be more alert than usual. You may also withdraw at any time if you wish.

Unfortunately, we are not able to claim Gift Aid on any purchase you make from us. However, if you are a UK taxpayer, we can, with your permission, claim Gift Aid on any donation you make to us, or have made to us in the past four years. Please remember to tick the Gift Aid box when you make a donation to us.

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

See our kit list for our suggestions.

Yes, you can. You can give make a donation online.

You can also call us on 01271 325 270 to donate using a credit or debit card.

Yes of course! If you are in any doubt as to whether the route will be suitable please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.

Please return your tickets to Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

When returning tickets, please remember to:

  • Make sure all ticket stubs are correctly filled in
  • Make your cheque or postal order for the total amount payable to "CHSW"
  • Complete your reply slip and enclose it with your cheque or postal order and ticket stubs in the reply envelope provided.

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

We suggest all Rainbow Runners wear sunglasses to prevent paint drifting into your eyes. It is the adult's responsibility to ensure children in their group wear sunglasses during the event.

We will have sunglasses for sale on the day for £2.

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme.

Your payroll department will be able to tell you if your employer has signed up. 

If you have any concerns, please get in touch with us at 08456 888 911.  Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone.  

You can send us an email at lottery@chsw.org.uk and we will endeavour to answer any queries you may have. For further details see our complaints procedure.

There will be no facilities of this nature so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.

Approximately two weeks before the event.

Below each comment there are up-vote and down-vote buttons which will add your vote to the tally. By default comments with the most up-votes will be at the top and comments with the most down-votes will be at the bottom. You do have the ability to change the method of sorting for comments.

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to talk with your Instructor, take in the expansive scenery during the 5 minute parachute ride, and land safely after helping your Instructor to steer the parachute around the sky before gliding back to the airfield.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

We have a minimum age of 16 years for this event. If aged between 16-18 you will require a parent or guardian to sign a consent form.

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

We recommend you dress up warm with a coat and comfortable trainers. Previous participants can wear one of their old Memory Walk T–shirts or collect a new one on the evening. Fancy dress is very much encouraged and will also be available to buy on the evening.

Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up to a month, but is not a difficult process and you will be given help to complete the forms if necessary.

You will need to be physically capable of walking 11+ miles on the event day which will include steep hills and other upward gradients, this distance can be very challenging. Even if you walk regularly, please do not underestimate the challenge involved.  We strongly advise you to train and if you do not exercise regularly make sure you include plenty of hills in your training!

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help.