Donate Refer

Absolutely! If you would like us to send you your Rainbow Run bib in the post, please email Jo and let us know how many you require!

 

Our memory walk is open to anyone over the age of 12 years old. Event participants aged 12 to 15 years must be accompanied by a participating adult.

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable.  If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable. 

It is not usually commercially viable for most shop teams to collect donations from your home. However, collections can sometimes be arranged locally, so it's worth asking your local shop (contact details can be found on our Shopfinder). Our furniture shops (which you can also find through our Shopfinder) sometimes offer a local collection service.

No! You can choose to run, skip, jog, hop or walk or cycle! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k!

Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need.

There is no strenuous physical exercise involved. If you can walk normally then you should manage the Firewalk perfectly well. If you have any doubts please consult your GP before attending.

You will need to make your own travel arrangements to get to St Austell for registration on the Thursday evening and to travel from the finish at Charlton Farm near Bristol. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.

Although basic rate tax is currently 20 per cent, the donation for £1 is treated as the net after tax from £1.25 (£1.25 minus 20 per cent is approximately £1). The Children's Hospice South West get back the 25 pence.

Cheques should be made payable to Children's Hospice South West and sent to us at:

Children's Hospice South West
Little Bridge House
Redlands Road
Fremington
Barnstaple
Devon
EX31 2PZ

Please note we do not recommend sending cash through the post.

Yes, but only a small one. Your employer will use a Payroll Giving Agent (like a charity bank) to distribute the donations that you and your colleagues make. The Payroll Giving Agents are charities that need to make a small charge to cover their operating costs. Some employers pay this fee on your behalf so we receive your full donation.

If your employer doesn’t pay the fee, the Payroll Giving Agent will deduct it from your donation before passing it on to us. This will be between 2% and 4%. This compares favourably against the admin costs of claiming Gift Aid on a Direct Debit donation.

Parking is available at the finish at Hartland Quay. We will be operating a courtesy shuttle bus service to the start of the walk. Please ensure you are parked on time to catch the shuttle as there is only one shuttle service leaving Hartland Quay at 7.30am

We are not offering a shuttle if you park at the start line. 

Dogs are not permitted on the shuttle bus.

Required fitness levels depend on the trip you are taking part in and your current level of fitness. These trips are not targeted at experienced trekkers, so we will have people of all abilities on the event. We do advise that everyone should train for the event, as the fitter you are, the more you will enjoy yourself. We also advise people to go at their own pace on the event – it is not a race, and the idea is to enjoy yourself.

Our hospice teams have engaging and challenging activities for corporate teams. If you're interested in volunteering in a group as part of your company's corporate social responsibility programme, please contact your local corporate fundraiser or complete our enquiry form.

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Your bike will be your best friend during the three long days of cycling - we strongly advise that you use a road bike as they will help you go faster and will be more comfortable. When choosing which bike to use remember the terrain, you may wish to leave the carbon wheels at home! Due to technical and vehicle support over the weekend provided by Adventure Cafe, only suitable single rider road bikes can take part. You can complete the ride on a hybrid or mountain bike but these will be slower and you must have slick road tyres and inflate them to the highest possible pressure. Electric bikes are not permitted.

If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online lottery enquiry form.

You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work. 

If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available. 

Yes. All day parking is available for competitors and spectators near the Activity Centre. It is £2 if purchased in advance or £4 on the day.

Collecting sponsorship from companies is a great way of increasing your sponsorship. Many companies offer a Matched Giving service where they match all the sponsorship raised by the staff. 

We suggest that the best way to complete the obstacle inflatables is to crawl across them to avoid falling and breaking any bones or twisting little ankles. There will be marshals at each inflatable to ensure all participants are crossing the inflatables safely and to stagger the number of participants on the inflatable at any one time. 

As we are registered with the Fundraising Regulator, CHSW is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal.  Read our Fundraising Promise

Find out how to contact us with comments or complaints.

Only persons aged 18 years or over and resident in Great Britain are eligible to play the CHSW Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.

Rainbow Run is a 5k fun run event with a difference! There’s no prizes for being the first to cross the finish line, this event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.
 
Along the route you can walk, jog, run or even skip your way through paint stations where marshals will shower you with bright powder paints. Creating the most amazing, vivid colour explosion you'll ever see so when you finish you'll be well and truly rainbowed!

You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.

Of course! Please call our Little Harbour hospice on 01726 871 800 and we will help you get this up and running.

 

It's not a race! The route will approximately take 1.5 hours to 2 hours to complete. There will be front walking marshals that will set the pace but they must not be passed by any participants for strict health and safety reasons.

Yes!  There are several pricing options available on the Skydive Buzz website so if you self-fund your jump, all sponsorship raised would go to CHSW.

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent!  Remind them to take waterproofs so they do not get wet as they watch!

Yes we can. Every time we sell something belonging to you, we can raise 25% more from the government through Gift Aid - at no cost to you.

Find out more about Gift Aid.

You can decide to compete your run where you feel it will be most fun!  You can complete it around your own home or whilst out on your daily exercise or a devised special route - it's freestyle your way!

We ask you ensure you complete it keeping to Government guidelines and in a space with keeps to social distancing of 2 metres away from the general public.

We feel strongly that only those people who have paid to enter and worked hard to raise the money should take part. This is also to ensure we can carefully manage everyone’s safety. Why not encourage them to sign up and take part!

There is no special clothing required. Casual comfortable clothes are best. Please remember, fires can be quite dirty and clothes may become ash-stained. Footwear needs to be easy to remove, and will need to be replaced before going back indoors so a hand towel might be a good idea.

Flip flops are a good idea, especially if the ground is cold.

Nail varnish and toe rings are fine. 

Your accommodation for Thursday night is not included in the registration fee.

Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

CHSW is unable to support individuals requiring visas to volunteer in the UK as we do not have a sponsorship licence.

Your donation is very important to us and we will write to thank you on an annual basis if you have chosen for us to contact you. We may also send you updates on our work if you have indicated that you are happy to receive these. You will know the deduction has started as it will appear on your payslip.

Yes, CHSW staff will be available at all check points including the start, finish and lunch stops. Volunteers will be on the route to cheer you along.

Medical assistance will be available throughout the duration of the event.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

Volunteering with Children's Hospice South West is a great way to:

  • boost your CV
  • learn new skills and put existing talents to use
  • get involved in your local community
  • make a difference to someone's quality of life
  • increase your confidence and self-esteem
  • meet new people

We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!

  • 500m - £15 (plus £25 minimum sponsorship)
  • 1000m - £20 (plus £40 minimum sponsorship)

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The Colour Craze is a brand new fun 5k that you can walk, jog or run! It is not about speed, it’s about having fun and enjoying becoming a kaleidoscope of colour! 

Participants run or walk the course which will comprise of two Bubble Stations each with a different coloured foam, two multi coloured paint stations and six different shaped inflatables. When you reach the bubble station the Bubble Commandos will spray copious amounts of foam at you, when you reach the paint stations, paint throwers will shower you in an array of coloured powder! To make the course eve more fun, you will have to scramble your way through six different inflatable obstacles! 

Winners must verify their details and claim their prize within six (6) months of the draw date, after which CHSW will treat the prize as a donation.

We will provide any training that is necessary.

We ask that you raise a minimum of £395 to ‘jump for free’.

A £50 non-refundable deposit, payable direct to Skydive Buzz, will secure your place.

When you arrive at the airfield on the day of your skydive, you will need the pay the £200 balance of the cost of you jump direct to Skydive Buzz.

The remaining £145 and anything you raise over this amount will go to Children’s Hospice South West.

If you raise all of your sponsorship via an online page, including your £200 balance, CHSW can arrange for Skydive Buzz to invoice them for this amount – providing you have raised the minimum amount of £395

Don’t’ forget – you can choose to raise more than the minimum amount! The sky is the limit!

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Just remember that the foam is water based so if you stay in foam too long your devices will get wet. It’s a good idea to take some precautions to protect your device, or leave this with your cheer squad. 

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

The CHSW lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.

All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.

Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

No! You can choose to run, skip, jog, hop, ride, walk… however you choose. You can also choose whichever distance you decide is best for you and your family.

 

You can donate your sponsorship in the following ways:

By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ

You can pay your sponsorship in online.

Add it to your online giving page: if you have set up an online giving page the money is automatically transferred to CHSW. You can add any offline sponsorship to your online page.

Yes, you can reserve a DVD of your jump for £140; photographs for £140; or a DVD and photograph package for £185.

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

No you don't.  We'll take your word for it. However, if you want to show your supporters you have completed your chosen distance, we recommend you download Strava and link this to your Just giving page or social media.  This can also help increase your fundraising.

Unfortunately your place cannot be transferred. Places are also non refundable, this is in line with our event terms and conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.

We have many walkers who have been pregnant, have diabetes, are stroke survivors, blind or have many other conditions.

None have been an issue. However, we always recommend that if in doubt seek advice from your doctor.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.

The majority of UK visas allow people to volunteer, although there may be restrictions to the number of hours you can volunteer. If you are unsure if your visa allows you to volunteer we recommend you contact the UK Border Agency. We may request verification of this.  Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for six months or less) do not allow people to volunteer.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation. You will receive tax relief at the highest rate of tax you pay; so each pound you give, will only cost you 60p.

The event is organised by CHSW and Paul Boddington UX2, who is appointed to arrange all operational aspects of the walk (including route planning and health and safety).

We will provide you with a kit list when you sign up.

With our college partner we are able to offer NVQ units in Retail Skills and Customer Service through our shops. Contact your local CHSW shop manager or find out about NVQs at CHSW Shops.

Registration is from 9.30am - 10.30am.  Please allow yourself plenty of time to park, walk down to the event village and sing-in at the registration tent.

You can change your display name, which appears next to their comments, as well as your bio, website, and location within your Disqus profile settings.

The course is a 2.5K circular route and you will have the option to complete the course once or twice to get double the explosion of colour to complete a full 5k! 

Winners will be notified within one week of the draw date by their preferred method of contact where their details will be verified. Once verified a cheque is sent by post. Winning ticket numbers are also published on the CHSW website.

This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

Well there’s lots going on after you pick up your medal. Hang around and soak up the atmosphere and watch your fellow Colour Crazers! 

There will be a DJ entertaining you with music and food stalls to refuel after your energetic run and even more bouncy castles and stalls to keep you and the children entertained! 

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.

In the 2019/20 financial year net proceeds from the CHSW Lottery were £537,313, raising a minimum of 72p in every £1 directly for CHSW and the care it provides. The remaining 28p split between expenses (18p in every £1) and prizes (10p in every £1).

Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

You can decide to compete the 5k where you feel it will be most fun! You could complete it around your own home or garden or whilst out on your daily exercise - it is 5k your way!

All we ask is that you ensure you complete it in line with Government guidelines and in a space that allows you to adhere to social distancing of 2 metres away from others outside of your household.

 

This has previously been a ladies’ only event.  For the 10th anniversary Moonlight Memory Walk we are inviting men to join in our memory walk, too.

The minimum age is 16 years and there is no upper age limit.  If you are aged under 18 you must obtain parental consent using BPA form 106.

All participants should carefully read the declaration of fitness form 115A.  It may be necessary to consult your GP and ask them to sign and stamp form 115B.

The standard upper weight limit is 15 stone / 95 kilos fully clothed.  Please call Skydive Buzz if you are between 15 and 18 stone.

All forms can be downloaded from the Skydive Buzz website.

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to the Donate page here, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

If you can't complete your run on these dates, you're welcome to do it either the week before or even the week after the 13 December.  Just, let us know when you've completed it.  For your photos to be included in the virtual competitions they must be added by the evening of Sunday 13 December.

Of course! Our suits come in an adult and child one size so many people cut the legs to be shorter or roll up the arms to make the suits more fitting.  Some Santas even add tinsel and baubles too! 

Don’t forget that your running number must be worn at all times though, please secure it with safety pins to your Santa suit. We also suggest bringing a belt with you to the event to ensure your suit stays in place when you’re running.

There is an inherent risk in any activity involving fire. It is important that participants pay attention to all the training and heed the advice and instruction of the trainer, firewatchers and spotters. Whilst absolute safety is not guaranteed, proper procedure reduces risk to the achievable minimum.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.

As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.

Unfortunately dogs are not permitted at any of our Rainbow Runs.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to choose to claim the tax back through Gift Aid – saving us admin costs.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

There will be toilet facilities available at the start The Bush Inn and at the finish line at Hartland Quay. In between these points you will need to find an appropriate area off the trail. Please bring a small amount of toilet paper with you and ensure you remove all litter afterwards. Nappy sacks are great for carrying toilet paper and other refuse. 

Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity ChallengeAction for CharityDream ChallengesDiscover Adventure and Action Challenge all based in the UK.  

These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

There will be a safety briefing at 10.45am which all swimmers MUST attend.  Please be ready with your wetsuit on!