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The CHSW Raise a Smile Weekly Lottery (CHSW Lottery) is regulated under the Gambling Act 2005 and licensed by the Gambling Commission. It is also a member of the Lotteries Council and the Hospice Lotteries Association.

The CHSW Lottery is promoted by Children’s Hospice South West (Registered Charity No 1003314), Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ, 01271 313 311. The responsible person for the CHSW Lottery is Stephanie Charles.

Lottery Terms and Conditions | Responsible Gambling Guide | Lottery Complaints Policy | Self-Exclusion Form | Contact the lottery team by email

CHSW are committed to promoting responsible gambling, and ensuring our raffles and lottery encourage fair and open play. For help and support on problem gambling, contact the National Gambling helpline on 08088 020 133 or visit GamCare or BeGambleAware.

To support those who notify us that they have a gambling problem, we operate a self-exclusion procedure. If you choose to be self-excluded, you will not receive any information about our raffles or lottery and will not be entered into any draw or raffle promoted by CHSW. Please complete our Self-Exclusion Form or telephone our Lottery Team on 01271 313 311.

Need help?

You can call us on 01271 313 311 our lottery hotline is open from Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online lottery enquiry form. You can write to us at Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ


Lotteries Council  Hospice Lotteries Association  Be Gamble Aware Logo

The CHSW Raise a Smile Weekly Lottery (CHSW Lottery) is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. Registered Charity No 1003314. Responsible person: Stephanie Charles.

72p from every £1 played in the CHSW lottery goes directly to the charity and the care it provides.

GamCare is a registered charity that provides confidential telephone support and counselling to anyone affected by gambling. GamCare can be contacted on 0808 8020 133 (local call rate from the UK).

Lottery terms and conditions | Responsible gambling guide | Lottery complaints policy | Self-exclusion form