Raise a Smile Lottery for CHSW

Frequent asked questions

Our Bonus Rollover is now at £800 and could reach a staggering £10,000!!! Sign up today to be in with a chance of winning!!

How does the draw work?

Tickets may be purchased on either a regular subscription basis or on a casual, one-off play basis. You will be issued with a unique lottery number, which will be entered into each weekly draw as long as you are in credit. You will be automatically notified if you win - you do not have to make a claim.

The draw will take place every Friday. The winning numbers are randomly selected by computer. For the prizes, the computer will pick the winning numbers at random from the allocated numbers only. For the rollover prize of £200 all the numbers (including those not yet allocated) will be put into the computer system for one to be picked at random. If the number is not yet allocated then the prize money will rollover week on week until we have a winner, or until it reaches £10,000. Once the rollover reaches £10,000, only the allocated numbers will be in for a chance of winning the jackpot.

Who can play?

To enter our Raise a Smile Lottery you must be aged 18 or over and live in England, Scotland or Wales. By entering your date of birth in the payment form, you are certifying your age. 

How much will my monthly payment be?

A single play each week will cost just £1, payable as £4.34 per month.

How much money goes to the charity?

So far, our lottery has raised in excess of £1 million to support the families here in the South West.

 

How can I change my personal information, including address, bank details etc?

You can call us on 08456 888 911 

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm. 

At all other times please leave a message on our answerphone.

How do I claim my prize

 You will be automatically notified if you win - you do not have to make a claim.

If you have purchased a ticket from our shops please contact our Lottery Helpline on 08456 888 911 where your ticket details will be verified and a cheque arranged to be sent directly to you.

Did you know?

Our Raise a Smile Lottery has given out over 4,000 winning prizes since 2012!

How to play

It's easy to sign up online or you can purchase tickets at our Children's Hospice South West shops

Play regularly

or

One-off play

Need help?

You can call us on 08456 888 911

Our lottery hotline is open from Tuesday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or send us an email lottery@chsw.org.uk

Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ

Are you interested in becoming a self-employed lottery canvasser?

If so, then take a look at our latest opportunities to join our Raise a Smile team

Play our lottery

The Raise a Smile lottery is operated by Children's Hospice South West under the Gambling Act 2005 and registered with The Gambling Commission, Lotteries Council, IBAS, Responsible Gambling Trust, GamCare and GambleAware.