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Quality Accounts

The Care Quality Commission (CQC) are the watchdog of hospice services and set essential standards of quality and safety for hospices services across the UK. Each year Children’s Hospice South West (CHSW) reports to the CQC.  

It is a legal requirement for all healthcare services that receive NHS funding to produce statutory accounts. Annual accounts show how money is being spent and Quality accounts focus on the quality of services, looking back over the previous year and looking at the key priorities for the next year. It is published on the NHS Choices website so can be read by a wide range of people.

This Annual Quality Account for CHSW is compiled from data for the period 1 April 2018 to 31 March 2019.

This Report has been produced by the Head of Quality and Compliance, Carole Coombs with the support of the Director of Care and CEO. It also draws information that has been gathered in the production of other annual reports for CHSW such as the Annual Safeguarding Report, Charity Accounts and Gender Pay Gap Reports and Annual Report and Impact Review below.

Read our Quality Accounts 2018/2019

Annual Report and Impact Review 2017/18

This year we celebrated Charlton Farm’s 10th Birthday, inviting the very first families who stayed with us to share the celebrations. This was a very special milestone and enabled us to reflect on how far we have come and what has been achieved since Eddie and Jill Farwell founded CHSW. We have very fond memories of the journey so far and looking forward, the future is exciting. As CHSW continues to grow, the special bond we have with families and supporters will enable us to help even more families and ensure we make the most of short and precious lives. 

This Review provides a snapshot of the many services we offer and shows the profound impact we make to support the whole families on their very difficult journey.

Our families stories show how much difference the little things make.  At CHSW we are absolutely committed to making the most of short and precious lives and the care offered at each of our hospices is not just about medical and nursing support for sick children, but enriching the lives of children and their whole family.