For questions regarding Rainbow Run Cornwall, please email Kiley.
If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.
Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.
No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line.
Many people support CHSW for lots of different reasons. If you would like to share your story/experiences we would love to hear from you. If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.
We have a team of fundraisers here at CHSW who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.
Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.
As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.
Unfortunately, some of our emails can end up in your junk inbox- please check this first. If you still have not received either your confirmation email please email Hollie and she will check if your registration was successful. If you sign up over a weekend, please note you will not receive your fundraising pack email until the next working day.
Unfortunately it is inevitable that, with so many runners, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.
If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.
If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable.
Of course! Please just call your local hospice, and we will send a message to your local area fundraiser who make get back to you to help you!
Little Bridge House - 01271 325 270
Little Harbour - 01726 871 800
Charlton Farm 01275 866 600
It's not a race! The route will approximately take 1hour to 1.5 hours to complete. There will be front walking marshals that will set the pace but they must not be passed by any participants for strict health and safety reasons.
Moonlight Memory Walk Cornwall
This year we have the addition of memory points along the route to stop and make a memory whilst remembering your loved ones. We anticipate the event to be finished by 9.30pm.
Moonlight Memory Walk Clevedon
We will have musical entertainment along the route, so please do take your time and enjoy the walk whilst remembering happy memories of your loved ones. We anticipate the event to be finished by 9.00pm.
Moonlight Memory Walk Devon
We will have music and memory points for you to enjoy as you walk the route. We anticipate you will finish by 9.30pm at the latest.
Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form.
Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.
Normally all volunteers must be over 18 with the exception of retail volunteers who must be 14 years or over.
We ask every Incredible Hiker to commit to raising the suggested minimum sponsorship of £1,000. Your registration fee covers the cost of your event support, hotel stays, food and Team Hike apparel.
Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.
Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.
Moonlight Memory Walk Cornwall
Our in person event at The Lost Gardens of Heligan will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone. We will be lighting the paths with candles bags in special areas around the route and some areas will be lit with Heligan’s beautiful lighting.
Moonlight Memory Walk Clevedon
The event will take place in the dark, however we'll marshal the route for your safety and there are street lights on the route. We recommend you bring a torch and mobile phone.
Moonlight Memory Walk Devon
The walk will take place in the dark, however we'll marshal the route for your safety. We recommend you bring a torch and mobile phone but much of the route will be lit with Powderham Castle's beautiful lighting.
Yes of course! If you are in any doubt as to whether the route will be suitable, please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.
Charlton Farm
The route is fully accessible for wheelchairs and pushchairs, although there are slight inclines on the route, and two or three small speedbumps.
Winners will be notified within 1 week of the draw date by telephone first, followed by email, where their details will be verified. Once verified a cheque is sent by post. Winning ticket numbers are also published on the CHSW website.
We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.
Yes, you can. You can give make a donation online.
You can also call us on 01271 325 270 to donate using a credit or debit card.
I’ve had a problem with the online donation system. How can I check if my donation has gone through?
Please email enquiries@chsw.org.uk or call us on 01271 325 270. Tell us your name and the time, date and value of your donation, and we’ll be able to help.
Of course!
Please call the following numbers to get you up and running:
- Eden Project registrations: Little Harbour on 01726 871 800
- Charlton Farm Registrations: Charlton Farm on 01275 866 600
- Devon: Little Bridge House on 01271 325 270
We're sorry you're not happy with the level of service you've received.
As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters.
We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.
The cost of each Raise a smile Lottery ticket is £1. Tickets may be purchased on a regular play basis or a one-off play basis. There is a maximum purchase of five (5) ticket numbers per weekly draw. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw. You can join online here.
We love dogs but we can't allow any animals on the course. They will be however allowed in the event village if kept on a close lead.
Rainbow Run is a 5k fun run event with a difference! There’s no prizes for being the first to cross the finish line, this event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.
Along the route you can walk, jog, run or even skip your way through paint stations where marshals will shower you with bright powder paints. Creating the most amazing, vivid colour explosion you'll ever see so when you finish you'll be well and truly rainbowed!
Yes, for the full marathon the cut off time is 7 hours, and the cut off time for half marathon is 6 hours.
Car parking is available on-site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part.
Unfortunately, there will be no facilities of this nature at RAF St Mawgan so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.
No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.
As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families.
Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.
It gives the teenagers the chance to socialise with others and time to talk about their experiences.
No! Anyone of any age can be registered, even the dog!
Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.
Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.
That's no problem. Your guests can donation straight to the Cook Eat Give donation page [insert link]. Please remind them to add your name as the event host and leave their comments about your meal.
Participants who register are not obliged to raise sponsorship, however this will not qualify you to receive one of our Rainbow Run medals. Alternatively, you can make a donation of the suggested sponsorship of £20 if you would like your medal to be sent through. Please make your donation via our online donation page marking it as your Rainbow Run donation.
We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.
Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.
Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead!
If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar. Email details of your event to website@chsw.org.uk.
If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.
Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).
If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).
Absolutely! Please email Hollie and we can send these out to you. Just let us know how many you require.
The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.
You can decide to compete your hike anywhere! You can complete it around your own home or whilst out on your daily exercise or a devised special route.
Moonlight Memory Walk Cornwall
- By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clerly written on the front and hand it at registration.
Moonlight Memory Walk Clevedon
- By Post: Send your sponsor forms along with a cheque to Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS41 1PE
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration.
Moonlight Memory Walk Devon
- By Post: Send your sponsor forms along with a cheque to Little Bridge House, Redlands Road, Fremington, Barnstaple EX31 2PZ
- Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
- Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration.
Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you.
Our hospice teams have engaging and challenging activities for corporate teams. If you're interested in volunteering in a group as part of your company's corporate social responsibility programme, please contact your local corporate fundraiser or complete our enquiry form.
All rooms are twin/triple share. If you would like to share a room with someone you know, you can enter their name on the registration form. If you don’t indicate your preferred buddy, we will allocate your room with another member of ‘Team Hike’. Women and men who are unknown to each other will not be placed in the same room.
We take all major debit and credit cards except American Express, and online orders can also use PayPal.
Any money you raise on an online giving platform is automatically transferred to CHSW after the event.
After signing up you will be sent a confirmation email with details of all your registrants. At a later date, if you’ve registered for the Charlton Farm or Eden Project event, you’ll receive your fundraising pack in the post. This will contain your runner number and all the information you will need for the event.
We also like to keep in touch via email and phone fundraising hints and tips and occasionally any last-minute information changes such as route changes. Please provide a valid email address when signing up.
The purchaser's name and full address. If you buy tickets for someone else (over 18 years old), you can add their details during the process. It's useful to add a daytime phone number and email address too, as we try to contact winners by telephone first, followed by email.
You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work.
If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available.
You can set up a regular gift online. If you have any problems please call us on 01271 325 270.
No. You can choose to walk, jog or run! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k.
We're sorry you're not happy with the level of service you've received.
As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters.
We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.
A computerised randomly selected weekly draw takes place every Friday. Should the Friday fall on a bank holiday, the draw will be run the day before or the next working day.
There are no long term harmful effects from the foam either during or after the event. If you get some in your eyes, it may sting slightly, consider wearing sunglasses or goggles. The mixture that we use is drier than most foam; therefore you won’t be soaked and won’t be slipping around in the foam stations.
The dye in the foam gives vibrant colours however it is a food dye and is water soluble as well as environmentally friendly and completely safe.
The coloured powder paint is 100% safe and non- toxic. It is biodegradable and will not affect the environment. The paint should not cause harm to participants however we recommend that you don't enter if you have a respiratory, skin or medical condition that could be affected. If you're unsure, please consult your doctor before taking part.
Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.
Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.
Take part in our in person event at RAF St Mawgan, Cornwall on Saturday 15 June 2024.We have limited numbers at each event so register early to be covered in paint at one of the 7 paint stations along the 5k route.
You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.
Rainbow Run is a fundraising event for Children's Hospice South West and your registration fee helps cover the cost of the event. We are therefore asking all participants to pledge to raise a suggested £25 which would fund vital care at our hospices. Visit the fundraising tab for colourful ideas to raise as much as possible and set up a Just Giving Page. Alternatively, you can donate via our online donation page in lieu of Rainbow Run sponsorship.
Yes, as long as you are all registered to do the abseil on the same date. Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.
Only registered participants can gain entry to the venue on the night and therefore only those with a walker number will be given access.
Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.
Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.
Yes, the CHSW Raffle is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. Read the full Terms and Conditons.
You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent. Please contact your local community fundraiser in the first instance.
Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip. The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.
If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).
Of course! Please call your local hospice and your local area fundraiser will support you.
Little Bridge House - 01271 325 270
Little Harbour - 01726 871 800
Charlton Farm - 01275 866 600
We ask that you pay in your full fundraising amount within one month of your event.
Please let us know if you are not going to be able to pay in your money on time for any reason.
We will absolutely take your word for it! However, if you want to show your supporters you have completed your hike, we recommend you download Strava and link this to your Just Giving page or social media- this can also help increase your fundraising. You can also share this on the Be Incredible Facebook page so we can all see you efforts!
Of course! This event had in previous years been a women-only event, however for the last few years everyone is invited to join us and this will remain for all future memory walks so everyone has the opportunity to celebrate the memories they have of their loved ones.
The event is open to anyone over the age of 12.
The cost of each CHSW Raffle ticket is £1. Each ticket has a unique number. There is a minimum purchase of 5 tickets and a maximum of 200 tickets per CHSW Raffle.
Volunteering with Children's Hospice South West is a great way to:
- boost your CV
- learn new skills and put existing talents to use
- get involved in your local community
- make a difference to someone's quality of life
- increase your confidence and self-esteem
- meet new people
We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!
We will look after your luggage each day and transfer it to thehotel . We ask you bring no more than 1 overnight bag and 1 day bag. We will be provide you with luggage labels for each.
We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.
Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.
The current selling price of items will be applied to your order based on the date payment is received.
No problem. Please get in touch with your Event Fundraiser and they will support you with any queries or help you need.
Moonlight Memory Walk Cornwall
Moonlight Memory Walk Clevedon
Moonlight Memory Walk Devon
Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax). This means the tax you would have paid on your donation is also given to Children's Hospice South West.
It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.
If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.
Unfortunately we cannot claim Gift Aid on funds raised through the raffle, but if you choose to make a donation with your ticket purchase, we can claim Gift Aid on that.
We will provide any training that is necessary.
Yes, you can. You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.
Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of.
No. You can choose to walk, jog or run! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k.
No. Our Trustees govern the Charity on a voluntary basis. Read more about our Board of Trustees.
Children and young people from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family.
Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.
Our services include:
- Highly specialised clinical care
- Short breaks/respite
- Emergency care
- End of life care
- Sibling support
- Counselling
- Complementary therapies
- Pre and post bereavement support for all family members
- Telephone support? Is this offered? Contact/key worker support?
- Hydrotherapy
- Physiotherapy
- Multi-sensory therapy
- Play – music and art/messy play activities
The paint will only be thrown in our designated stations by trained throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.
We recommend that you consider wearing sunglasses or goggles to protect your eyes from the colour as you will inevitably get some paint on your head and face. Runners who are not so keen to be in the direct firing line of the throwers are recommended to stick to the inside of the running lane to receive the least amount of paint. Use the outside lane for maximum explosions of the colour!
Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.
There will be a finishers medal.
We are selling CHSW running vests for £9, please purchase these at the point of registration.
Our Santa on the Run event is open to all ages. Children aged 2 years and under are free to take part. Children under 16 years must be accompanied by a participating adult.
Yes- you can bring friends and family to watch you from the event village. Please issue them with the pass that will be enclosed in your postal fundraising pack!
The CHSW website uses an external service called Disqus for the technical management and publication of comments.
Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.
For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.
We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.
A bit about family accommodation, what is provided i.e. towels, bed linen etc.
Absolutely! If you would like us to send you your Rainbow Run bib in the post, please email Jo and let us know how many you require!
We can accommodate people up to 18 stone in weight, but no more due to the restrictions on equipment and loads exerted, although they may need to be fitted with extra equipment for their comfort. If you have anyone wishing to take part who is heavier than 18 stone you can contact us as soon as possible to discuss the possibility of their participation.
Dave Talbot Ltd reserves the right to decline an individual’s participation should their build be deemed unsuitable for the activity.
Moonlight Memory Walk Cornwall is a private event being held by Children’s Hospice South West and only registered participants of the walk can access the venue on the night.
Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.
Please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.
We are dedicated to making the most of short and precious lives, providing the best possible hospice care for life-limited children and their families from the South West. We couldn't continue this work without you. Read some inspiring stories to see the life-changing impact of our work. Thank you again for your support.
If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.
Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.