Donate Refer

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

We recommend bringing a towel or change in clothing to protect the inside of your car as interior fabric can potentially stain light fabrics.

To be safe, bring a spare plastic bag to place clothes worn during the run inside.  

CHSW cannot be held responsible for any damage or paint getting on participants vehicles, public transport or private property. 

Yes, your registration fee goes towards the costs for putting on the event.

Any additional sponsorship helps to raise vital funds to care and support children and young people living with life-limiting conditions and their families.

 

Yes! You can buy our selection of Christmas cards, calendars and diaries in our online shop.

Christmas cards and goods are also sold in all of our shops and in our Hospice reception areas.

Yes of course! If you are in any doubt as to whether the route will be suitable, please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details. 

Charlton Farm 

The route is fully accessible for wheelchairs and pushchairs, although there are slight inclines on the route, and two or three small speedbumps. 

Between April 2022 and March 2023, an average of 61p in every £1 went directly to fund care for children, young people and families. 22p was used to fund prizes and 17p covered the cost of running the CHSW Raffle.

Yes, of course! the course is flat and on a solid surface. Carers can take part for free.  Please contact us on 01726 871 800 if you require someone to push you in a wheelchair

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

If you cannot complete your run on any of these dates, complete it on any other day following this week and let us know when you have completed it!  

Yes, you can. You can give make a donation online.

You can also call us on 01271 325 270 to donate using a credit or debit card.

You can stop or change your donation at any time by informing your payroll department. If you're stopping your donation, it would be great if you could let us know too. 

If you change employer, you will need to check whether your new employer runs a Payroll Giving scheme.

The CHSW Raffle is a fun and engaging way for Children's Hospice South West to raise much needed funds. Each ticket gives you the chance of winning 1 of 12 fabulous prizes.

Entries close on Tuesday 5 September 2023.  The draw takes place at midday on Wednesday 20 September 2023

You can create a free online fundraising page, personalise it with a photo and share it with friends and family by message, email or on social media. They can donate quickly and securely online with a credit or debit card. Create your page now at JustGiving and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way!

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

The Incredible Hike As You Like is a virtual event where you can complete a hiking challenge of your choice, whilst raising smiles for children and families that are supported by our three hospices.

Whether you are looking for a scenic stroll with beautiful views, or a challenge like no other, hiking in the South West provides a wonderfully dramatic and stunning backdrop.
You may not need to venture very far to find your nearest green (or blue) space, so step outside your front door, head for your local park, canal, lake or coast.

To inspire you, we have put together 30 “Incredible Hike as you Like” ideas…. 30 beautiful routes across the South West, to celebrate our 30th year. Choose one, or take on all 30, its entirely up to you.

View our 30 hike ideas

 

Yes, absolutely! We needs lots of volunteers to make the event safe and fun.

  • For volunteering enquiries at Rainbow Run Cornwall email Kiley by 23rd May 2024

You can flag a comment by clicking the flag link to the far right of a comment. This will flag a moderator and let them know that it needs attention. Flagging a comment is only counted once per person; you won't need to do it multiple times. Generally, comments should be flagged for: spamming or attacking other commenters personally. Generally, comments should not be flagged for disagreeing with the content or disputing with other commenters.

Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)

If you are taking part with your school or swimming group,  please ask everyone to register online and include your school name within the group.  

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

We ask all participants to aim to raise £50. The money raised from Moonlight Memory walk will help support more than 550 families currently being cared for at our 3 hospices.

Moonlight Memory Walk Cornwall

Set up your JustGiving

Add a dedication

Moonlight Memory Walk Clevedon

Set up your JustGiving

Add a dedication

Moonlight Memory Walk Devon

Set up your JustGiving

Add a dedication

Absolutely!  Perhaps you could get your boss on board, or ask if your workplace could match the amount of money you raise.

 

 

If you set up an online fundraising page, your donors will be prompted to fill in the Gift Aid details on their individual donation.

Please encourage your sponsors to complete their last name, initial and full address on your sponsorship form if they would like their donation to be Gift Aided.

Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.

Many people support CHSW for lots of different reasons.  If you would like to share your story/experiences we would love to hear from you.  If you have any photos or news, then you can always post them straight onto our Facebook page to help inspire other supporters.

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

If you're attending one of our events in person you will receive a medal at the finish line.  

If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post. 

You receive entry into the event village, the 5k course a Colour Craze medal and a colourful treat! 

You will need to make your own travel arrangements to get to registration at the start on Friday morning and to travel home from the finish on Sunday. 

Unfortunately it is inevitable that, with so many runners, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable. 

It's not a race! The route will approximately take 1hour to 1.5 hours to complete. There will be front walking marshals that will set the pace but they must not be passed by any participants for strict health and safety reasons.

Moonlight Memory Walk Cornwall

This  year we have the addition of memory points along the route to stop and make a memory whilst remembering your loved ones. We anticipate the event to be finished by 9.30pm.

Moonlight Memory Walk Clevedon

We will have musical entertainment along the route, so please do take your time and enjoy the walk whilst remembering happy memories of your loved ones. We anticipate the event to be finished by 9.00pm.

Moonlight Memory Walk Devon

We will have music and memory points for you to enjoy as you walk the route. We anticipate you will finish by 9.30pm at the latest. 

  • Return flights
  • All travel arrangements on the event
  • Accommodation as stated on the challenge itinerary
  • All food and refreshments on the event
  • Camping equipment (where applicable) excluding sleeping bags
  • Guiding team and medical provision
  • Transport of your luggage between camps/accommodation

No you don't.  We'll take your word for it. However, if you want to show your supporters you have completed your chosen distance, we recommend you download Strava and link this to your Just Giving page or social media.  This can also help increase your fundraising.   

If you can't complete your run on these dates, you're welcome to do it either the week before or even the week after the 11 December. Let us know when you've completed it. For your photos to be included in the virtual competitions they must be added by the evening of Sunday 12 December. 

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

You'll leave the Colour Craze looking very colourful, and we recommend a few showers to rinse off the paint. If you have stubborn colours in your hair washing up liquid works a treat to rid the colours. If your hair is very light, or colour treated, you may wish to wear a hat or headscarf to minimise the paint contact. 

The marathon starts at 9am, the half marathon starts at 10am, the 10k is at 11am and final mile at 1pm.  

 

We take all major debit and credit cards except American Express, and online orders can also use PayPal.

After signing up you will be sent a confirmation email with details of all your registrants.  At a later date, if you’ve registered for the Charlton Farm or Eden Project event, you’ll receive your fundraising pack in the post. This will contain your runner number and all the information you will need for the event.  

We also like to keep in touch via email and phone fundraising hints and tips and occasionally any last-minute information changes such as route changes. Please provide a valid email address when signing up. 

If you have any concerns, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

You can bring your sponsorship on the day, pay it in via our online donation form or send a cheque with your sponsorship forms to our hospice:  

Little Harbour, Porthpean Road, Porthpean, St Austell, PL26 6AZ  

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

You'll find the links to the pre-recorded warm-up on our Be Incredible Facebook group. Please join the page to upload your photos and videos to enter our competitions too! But let us know if you don't have access to Facebook and we'll send you the links.  

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

CHSW Raffle prizes are 1st £2,500, 2nd £500, 3rd 10 x £50 

A full kit list and advice on what else you should bring is available here.

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

Yes please. We would like you to let us know that you (and any members of your family / group) are taking part so we know how many of you wonderful people are supporting CHSW, ensure you receive information relative to the event and support with your fundraising.
 
 

Car parking is available on-site at RAF St Mawgan. As space is limited please car share with friends and family that are taking part. 

No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.

Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.

Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer. 

(Definition: Together for Short Lives)

Just email Hollie and she will help you with any questions you have!  

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you consult your doctor for advice.

Moonlight Memory Walk Cornwall

The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Cornwall dedication page

Moonlight Memory Walk Clevedon

The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Clevedon dedication page.

Moonlight Memory Walk Devon

The easiest way is to ask everyone to donate to your Just Giving page. Family and friends can also leave a dedication to a loved on on the Moonlight Memory Walk Devon dedication page.

That's no problem.  Your guests can donation straight to the Cook Eat Give donation page [insert link].  Please remind them to add your name as the event host and leave their comments about your meal.  

 

 

 

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

We are open 24 hours a day, 365 days a year.

If you are organising a fundraising event for Children’s Hospice South West we will include details of your event in our supporters calendar.  Email details of your event to website@chsw.org.uk.

Dave Talbot Ltd insists upon the very highest standards in safety for all of our clients and staff taking part in our outdoor activities. Our abseil events involve an element of risk which makes them challenging, exciting and facilitates personal development. However, the safety of everyone involved is an absolute priority and Dave Talbot Ltd ensures the level of risk is acceptable and appropriate safety standards are maintained at all times.

Dave Talbot Ltd reserves the right to prevent any person or persons, from participating in the event if they are found to be behaving inappropriately or in a manner that is detrimental to the safe provision of the event. This includes those individuals that are suspected of being under the influence of alcohol or drugs. 

If you're attending one of our events in person you will receive a medal at the finish line.  

If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post. 

The event village will open at 9.30am. Your wave time will be allocated by the order participants register for the event on our website. For health and safety, we will not have more than 500 participants per wave. The first wave will be 11.00am, the second wave will be at 12.00 noon and the third wave at 1.00pm depending on demand. Your start time will be confirmed when we send your fundraising pack. 

Please turn up one hour before your start time to register, be a part of the event village and enjoy the warm up. 

Members of Hike Support will make a decision each day to ensure conditions are deemed safe to walk. They will consider high winds, torrential rain, thunder high temperatures or any conditions where it is considered too dangerous to continue. We may have to decide to abandon the event for that day. But a little rain won’t stop us! 

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  


Donate online

 

Moonlight Memory Walk Cornwall
  • By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
  • Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
  • Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clerly written on the front and hand it at registration. 
Moonlight Memory Walk Clevedon
  • By Post: Send your sponsor forms along with a cheque to Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS41 1PE 
  • Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
  • Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration. 
Moonlight Memory Walk Devon
  • By Post: Send your sponsor forms along with a cheque to Little Bridge House, Redlands Road, Fremington, Barnstaple EX31 2PZ
  • Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
  • Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clearly written on the front and hand it at registration. 

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

You need to join the Santas on the Run Facebook Group

If you want to warm up, please watch one of our pre-recorded festive warm ups – there will be links in the Facebook Group over the weekend and you'll be able to find them on our website.

When you get back from your run there will also be a special story being read by our resident elf that you and your children can watch by clicking on the link on the event page.

Go back to Santas on the Run

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

Entry fees are non-refundable or transferable. Should CHSW have cause to cancel the event, participants will be notified and a refund of registration fee offered – or you'll be offered a place in an alternative CHSW event. 

We do have a plan to keep the fun going in the event of rain but should the event need to be re-scheduled due to heavy wind/rain your registration fee will be transferred to the new date. You can request a refund of your registration fee if the new date is not convenient for you. 

We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.

Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address:  CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.

The current selling price of items will be applied to your order based on the date payment is received.

Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax).  This means the tax you would have paid on your donation is also given to Children's Hospice South West.

It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.

If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.

If you have any concerns, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

Yes.  Please bring your coin collection cards and sponsorship in an envelope with your name and runner numbers written on the front. Please hand this in at participant sign in. 

 

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up to a month, but is not a difficult process and you will be given help to complete the forms if necessary.

 

Santas on the Run is a fun 2k run, walk, or jog at either the Eden Project in Cornwall and Charlton Farm in North Somerset or alternatively you can choose to create your own route and take part virtually in our Facebook Challenge. This year we will not be providing Santa suits but we are letting you decide if you want to twinkle in tinsel, rock it like Rudolph or sleigh it like Santa - dress up in your festive gear and complete a challenge of your choice all whilst raising seasonal smiles for children and families that are supported by our three hospices.

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

We're sorry you're not happy with the level of service you've received. 

As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters. 

We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.

Tickets can be purchased online. Each raffle ticket costs £1 and there is a minimum purchase of 5 tickets and a maximum purchase of 200 tickets. Payment is by debit card only.

Your luggage will be transferred between each hotel across the 3 days. We ask you bring no more than 1 overnight bag and 1 day bay. You will be provided with luggage labels for each. 

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

As registration is free we will be sending a medal to each person in your group who raise the suggested minimum sponsorship of £30. Please ensure you register every member of your family / group to avoid disappointment.

Please ensure you know where Cantonteign Falls is located. The address is: Christow, Exeter, EX6 7RH. Please be aware that Sat Navs have been known to direct people to the wrong destination with the post code.

 

All our services are completely free to families who are referred to us.

No! Anyone can take part, because you are completing the event in your own time, at your own pace, on your own terms.

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

At the Clevedon and Cornwall events, you will receive a medal as you cross the finish line.

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

It costs £11 million a year to keep our 3 hospices open anand raise the funds to continue to be there for children, young people and families (to fundraise).

You cannot change the logo in any way and you must ensure that you represent CHSW correctly. Commercial organisations are not permitted to use the CHSW name or logo without our prior written consent.  Please contact your local community fundraiser in the first instance. 

I have been working in the outdoor industry for 15 years and hold the highest level of qualification in the UK for working with people when rock climbing and abseiling (AMI - Association of Mountaineering Instructors). I also hold industrial rope access qualifications to go along side of this.

If you're taking part with colleagues from your workplace, please sign up using the online registration form and include your company name within the group. You will need to sign up each member of your work colleagues individually for health and safety reasons if taking part in one of our physical events.   

Should you need to change your start time please email Kiley and we will see what we can do! 

Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up. 

Unfortunately, your place is non-transferable. If you cannot take part, please let us know.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

Of course! This event had in previous years been a women-only event, however for the last few years we have invited men to also join us, and this will remain for all future memory walks so men also have the opportunity to celebrate the memories they have of their loved ones.  

The event is open to anyone over the age of 12. 

Your sponsorship money needs to be paid to Children’s Hospice South West ten weeks before the date of departure. This is because the charity has to pay the tour operator costs in advance, and have to ensure that every person we pay for has raised all the money. Some people find it difficult to ask for the money up front, but it is a lot harder to get the money in after the event. Your sponsors will understand about this.

You need to be a minimum of 18 years old at the start of the challenge, in suitable physical condition to undertake the challenge as set out in the itinerary and be fully aware of the possible risks inherent in adventure travel.

Everyone taking part is asked to have a medical form (supplied by Children’s Hospice South West) completed and signed by their doctor to confirm your suitability to take part. All participants must also have adequate personal travel insurance. 15-17 year olds may also participate in any challenge with the agreement of their parent or guardian and if accompanied by a parent or guardian on the challenge who is of legal age, (18 years of age or older). The parent or guardian will have to complete the booking form for anyone who is under 18 at the time of booking and sign the following parental responsibility form.

Just add your photos or videos to the Facebook Group over the weekend - it's that simple. We'll announce the winners in the week following the event and let you know your prizes!