Ask us a Lottery or Raffle question

Do you have a query about the CHSW Lottery or CHSW Raffle? Or would you like to update your details?

You may be able to find the answer in the Lottery FAQs or the Raffle FAQs but if you have any other questions, or if there is anything else you would like us to help you with you can contact the Lottery Team by completing the form below.

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Children’s Hospice South West would like to keep you updated with news about our hospices, fundraising activities and campaigns and other ways you can help make a difference to short and precious lives. Please let us know below how you would like us to contact you. If you change your mind in the future, you can opt out at any time.

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Privacy Policy

We take your privacy seriously. We will store your details securely on our database(s) and we will only use your personal information to provide the services you have requested from us. We will never share your details with third parties for marketing purposes without your prior explicit consent. For more information, please see our Privacy Policy or call 01271 325 270.

Need help?

You can call us on 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online lottery and raffle enquiry form. You can write to us at Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ

Gambling Commission Lotteries Council Hospice Lotteries Association BeGambleAwareOver 18 only

Children's Hospice South West is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. The Raise a smile Lottery (CHSW Lottery) and CHSW Raffle are promoted by Children’s Hospice South West (Registered Charity No 1003314), Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ.  Responsible person: Stephanie Charles.

Between April 2022 and March 2023, an average of 56p in every £1 of the CHSW Lottery and an average of 61p in every £1 from the CHSW Raffle went directly to fund care for children, young people and families.

Please play responsibly. Only persons aged 18 years or over and resident in Great Britain (England, Scotland or Wales) are eligible to enter the CHSW Lottery and CHSW Raffle.

BeGambleAware® is administered and funded by an independent charity GambleAware®, it provides confidential support and counselling to people aged 18 years or over affected by gambling. Visit BeGambleAware® or telephone 0808 8020 133 (local call rate from the UK).

Lottery FAQs | Lottery Terms and Conditions | CHSW Raffle FAQs | Raffle Terms and Conditions
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