Who can refer?

How to refer a child and family for support

We welcome referrals from family members or professionals for children have been diagnosed with a life-limiting condition.

Referrals can be made right from the point of diagnosis of such an illness or condition, and the support provided will be tailored to the needs of the individual child and family and is reviewed over time. Referrals may also be made for children who do not have a clear diagnosis, but whose medical history suggests that their life expectancy is likely to be reduced.

Please do not feel that a child must be nearing the end of life before referral, but do recognise that the family must be able to accept that their child's life expectancy will be limited in order to feel comfortable in a hospice environment.

With the families permission we will then contact their professional support team (GP, consultants, key workers etc) to gather up-to-date information about their child's current needs and likely future prognosis.

When all the information available is reviewed, a decision will be made about the appropriateness of hospice care for the child and family. The family and the involved professionals will be informed of this decision without delay. A typical period for completion of this referral process is approximately six weeks. There is no charge to families for the care offered.

Read our reports on children's palliative care needs

How we maintain our standards

Care Quality Commission

Children's Hospice South West are regulated by the Care Quality Commission (CQC).  The CQC is an independent regulator of health and adult social care in England with an aim to improve and maintain better standards of care.  You can read the most recent CQC reports about each of our hospices by clicking on the link below.

Read our most recent CQC inspection reports 


Contact us

Charlton Farm

Little Harbour

Little Bridge House, Devon
Redlands Road, Fremington
Barnstaple, Devon, EX31 2PZ

t: 01271 321 999
e: referralslbh@chsw.org.uk

Charlton Farm, Bristol 
Charlton Drive, Wraxall
North Somerset, BS48 1PE

t: 01275 866 611
e: referralscf@chsw.org.uk

Little Harbour, Cornwall 
Porthpean Road, Porthpean
St Austell, Cornwall, PL26 6AZ

t: 01726 65 555
e: referralslh@chsw.org.uk