Ask us a Lottery or Raffle question
Do you have a query about the CHSW Lottery or CHSW Raffle? Or would you like to update your details?
You may be able to find the answer in the Lottery FAQs or the Raffle FAQs but if you have any other questions, or if there is anything else you would like us to help you with you can contact the Lottery Team by completing the form below.
You can call us on 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online lottery and raffle enquiry form. You can write to us at Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ
The CHSW Raise a Smile Weekly Lottery (CHSW Lottery) and CHSW Raffle are licensed and regulated in Great Britain by the Gambling Commission under account number 4991. The CHSW Lottery and CHSW Raffle are promoted by Children’s Hospice South West (Registered Charity No 1003314), Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon EX31 2PZ Responsible person: Stephanie Charles.
Only persons aged 18 years or over and resident in Great Britain are eligible to enter the CHSW Lottery and CHSW Raffle.
A minimum of 70% of the CHSW Lottery and CHSW Raffle proceeds goes directly to CHSW and the care provided.
GamCare is a registered charity that provides confidential telephone support and counselling to anyone affected by gambling. GamCare can be contacted on 0808 8020 133 (local call rate from the UK).