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Reintroduction of Lottery canvassers

In line with Government guidlines and following advice from bodies such as the Institute of Fundraising Regulator, as of Monday 10 August we are recommencing our face-to-face canvassing activity with a 'pilot' scheme. This will initially consist of two of our experienced team canvassers resuming work in pre-approved low risk areas carefully research and selected.

The canvassers have been given full guidance in the new ways of working and will be maintaining social distancing, wearing PPE and following guidlines closely to ensure safe interactions between themselves and the public.

All Children’s Hospice South West Lottery Representatives carry identification cards which must be clearly visible to you. The identity cards show the individual’s name, photograph, our registered Charity Number and main Office contact number. All cards are signed by our CEO, Eddie Farwell. 

If you are unsure of the caller’s identity you can call our direct Lottery Line to verify their identity on 01271 313 311  (Monday-Friday 09.00 to 17.00). Genuine Lottery Representatives are happy to call back once you have verified their identity. Please do not give any personal or payment details if unsure

If you believe you have been visited by a bogus caller, please contact your local Police immediately and also advise us on 01271 313 311. 

Meet our Lottery team