Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.
Yes, we can update your details, please contact us.
Yes! You can read our most recent Annual Report and Impact Review, which is accessible in our Publications section.
Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme.
Once you have registered, you will receive an email on the next working day. This will include links to set up your Just Giving pages and information about the event. You will also receive other emails from us to support you with your fundraising along with a call from one of our fundraisers. Your runner numbers & Fundraising pack will be sent via post.
We provide emergency care for many families, and this can be for a number of reasons. It may be that the child is very poorly and the family would like the support that the hospice provides, both physically and emotionally.
An emergency may not necessarily be with the sick child. A parent maybe ill, recovering from an operation, or attending a family funeral for example, and may need additional assistance with their child during this time.
Yes please!
For the Eden Project and North Somerset events, we ask you register yourself and the members of your group so you'll receive all the support and information you need. We will not be accepting on the day registrations. Please sign up for the location and wave time you would like to attend.
All participants must be aged 18 or over, unless they are accompanied by a parent or legal guardian (a minimum age of 14 then applies). A teacher or youth leader acting in loco parentis is not adequate. The parent or legal guardian must complete a Parental Consent Form prior to the event and will need to remain within sight and earshot of the minor – this will normally mean that they need to be with the minor whilst they prepare and accompany their child as is reasonably practicable during their participation.
We recommend an upper age limit of 70 years for participation, and for any individuals to consult their Doctor if they have an concerns about their health or ability.
Santas on the Run North Somerset
There is limited parking available at Berties Nursery and at the Downs School who are kindly allowing us use of their car park, and we will also provide a free return shuttle service from Noah’s Ark Zoo Farm, who are kindly allowing us use of their car park. We will be allocating your parking and will be in touch to discuss this with you, and will communicate where you will need to park in your fundraising pack. If you have any accessibility needs then please let us know of this as soon as possible so that we can allocate you to the closest car park.
If parking at Berties please allow yourself time to walk down the drive (allow fifteen minutes for this if there are younger children in your group).
Santas on the Run Eden Project
There is parking in the main car park so please leave enough time to walk down to The Gallery ahead of your wave time. Please car share where possible to reduce congestion and allow enough time to get from the car park to the event village in the venue.
Yes you can! Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.
Have a look at our training guides for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead!
No! Anyone of any age can be registered, even the dog because you are completing the event in your own time, at your own pace, on your own terms.
Unfortunately, your place is non-transferable. If you cannot now take part please let us know.
Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:
Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!
If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.
Due to the amount of paint used at the paint stations only children aged over 5 years can take part in this event. All children aged 16 and under must have a participating adult also register to run with them. If you have younger children, they must remain in the event village with another adult or guardian.
You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.
A dedication is where you can add the name and a photo of loved ones you are remembering. You can also leave a special message for them. This is free to do and we welcome you to set up more than one dedication in memory of more than one person.
Set up your dedication
Moonlight Memory Walk Cornwall
Children’s Hospice South West works with an excellent (ATOL protected) tour operators called Charity Challenge, Action for Charity, Dream Challenges, Discover Adventure and Action Challenge all based in the UK.
These tour operators arrange the details of your trip and use a local ground agent to arrange accommodation, meals, transfers etc. The trips are well organised and you will be well looked after, so all you have to concentrate on is the challenge ahead.
Our team of dedicated volunteers help run our charity shops across the South West, both behind the scenes and on the shop floor. Our retail roles consist of:
- Welcoming customers to the shop, advising and helping them
- Promoting Gift Aid
- Supporting other volunteers
- Serving customers at the till
- Dealing with stock donations
- Stock preparation, sorting, steaming and pricing
- Replenishment of stock on the shop floor
- Visual merchandising - creating windows and displays
- Administrative tasks such as stocktaking
- Van drivers' mate - on the road helping our van drivers
- Researching items for ebay
We ask that you pay in your full fundraising amount within one month of your event.
Please let us know if you are not going to be able to pay in your money on time for any reason.
If attending our Cornwall or Clevedon events, you need to remember to bring your walker number and “I am walking in memory of…” sign along with your decorated candle bag to hand in to our memory team.
If you are attending our Devon event, you will collect your candle bag and walker number on the night.
We also recommend you bring a torch and mobile phone.
Your registration fee only covers the cost of the event and your sponsorship is supporting our vital care for the children and families that attend our hospices. Sponsorship targets are £25 per person and £60 per family
Alternatively, you can make a donation of the suggested sponsorship of £25. Please make your donation via our online donation page marking it as your Santas on the Run donation.
If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.
We want everyone to have the maximum bubbly fun possible so here are a few things to take into account to make sure your children have a great time:
- The PH of our foam is very mild, however too much of a good thing can be a little irritating, especially to little eyeballs. It is well worth bringing a pair of swimming goggles or buying a pair of our cool colourful sunglasses at the merchandise stall on site.
- Bring a towel, wet wipes or face cloth to wipe down your child’s face after running through each bubble and paint station. Also it's a good idea to dry their hands, before those soapy suds make it to their eyes.
- We also recommend children use bandanas or similar wrapped around their mouths to make sure they don’t eat too many bubbles and end up with bubble trouble in their tummies!
- If it’s looking like a sunny day please ensure you bring sunscreen, and sun hats as there will not be much shelter in the event village.
- The bubbles can become very high so we recommend that small children are lifted through the bubbles so they do not get lost amongst the foam and foam is not inhaled.
Once a Will has been made, it is important to keep it up to date and account for any changes in your circumstances. For example, you may now have had a child or grandchild, you may have moved home, or your financial situation may have changed. It is also advisable to reconsider the contents of your Will regularly to make sure that it still reflects your wishes.
Yes – Please email Kate if you would like to help with this
Times will be confirmed leading up to event day.
We deliver to mainland UK and BPFO only.
Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.
There are lots of ways to pay in your sponsorship.
Please bring with you your coin collection and gingerbread coin collection houses on the day to hand in at registration. Please make sure you write your names on these so that we know who the money has come from, and we can allocate it to your fundraising total.
We recommend you don't send in cash through the post. Please remove your coins from your coin collection and then donate for them on our online donation page along with any other sponsorship you've collected.
You can send your sponsor forms and coin collection card along with a cheque to one of our three hospices:
- CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, Pl26 6AZ
- CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
- CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE
You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then make a payment on your own donation page. All money raised on an online giving page automatically is sent through to us - you don’t have to do a thing!
Setting up a Facebook Fundraiser for the Facebook Challenge is the best way to raise sponsorship for your challenge - all money raised on your Fundraiser will be transferred directly to us.
Raise a smile Lottery tickets can be purchased through the CHSW website by regular play Direct Debit or by debit card payment only. One-off play tickets are available from CHSW Charity Shops. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw.
Send us your questions to Kiley and we'll be back to you with an answer as soon as possible.
No, but the more relevant experience and qualifications, and perhaps most importantly, enthusiasm you have the better.
Yes, the RUN Barnstaple races have a Certificate of Course Accuracy and the race holds an ARC event licence.
Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants
Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. CHSW runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme.
Unfortunately, if the back marshal has already departed you will be unable to take part in the event.
Cornwall Rainbow run: Please arrive by 2pm at the latest to give yourself enough time to park, sign in at participant registration and be present for the safety briefing and warm-up.
Once a family starts to visit our hospices, our care team are available to help them think about the choices they may wish to consider when their child nears the end of their life. An end of life care plan is a document that outlines you and your child’s wishes for their end of life care, including management of pain, other symptoms and provision of psychological, social, spiritual and support for the family into bereavement.
The end of life phase begins when a judgement is made that no more treatment is possible, to ensure care helps children who are no longer receiving curative treatment to live as well as possible until they die. Including care during and around the time of death, and immediately afterwards. Enabling supportive and palliative care needs of both child and the family to be identified and met throughout the last phase of life.
Families may wish to come to the hospice for care towards the end of their child’s life. We would always view these stays as a priority. Families may also wish to stay at home or in a hospital and then come to the hospice after their child has died. Whatever the family decides our care team can offer support, advice and practical help whether at home or in the hospice.
Yes please!
For the Eden Project and North Somerset events, we ask you register yourself and the members of your group so you'll receive all the support and information you need. We will not be accepting on the day registrations. Please sign up for the location and wave time you would like to attend.
Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off. Any medication that you need, food and water and a camera for taking photos!
Unfortunately dogs are not able to take part this year due to limited space in the event village and low lighting which may result in leads becoming a trip hazard.
Moonlight Memory Walk Clevedon
If you have an assisstance dog that you will be beinging to the event, please call Charlton Farm office on 01275 866 600 to let us know.
You can download a sponsor form from our fundraising tools page.
As places are limited for this event to a capacity of 120, we ask each rider to commit to raising the suggested minimum sponsorship of £1,250 for Ride for Precious Lives 2025. Your registration fee covers the cost of your hotel stay, food and cycling jersey. If you do not think you can commit to raising this sponsorship please call Kiley on 01726 871 800 to discuss prior to registering.
Unfortunately, some of our emails can end up in your junk inbox- please check this first. If you still have not received either your confirmation email or fundraising pack email please email Kate and she will check your registration was successful. If you sign up over a weekend, please note you will not receive your fundraising pack email until the next working day.
A decision will be made each day if conditions are deemed unsafe to cycle. This will consider wind, torrential rain, thunder and a temperature above 28C or any condition that it is considered dangerous to continue - then we may decide to abandon the event for that day. But a little rain won’t stop us!
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
You will need a licence from your local authority for an event that includes any of the following activites:
- provision of food and drink
- extended hours
- collecting money or selling goods in a public place
- sale of alcohol
For more help and advice please contact your local community fundraising team.
All jumpers are covered by the British Skydiving third party Liability Insurance of up to £5 million. The British skydiving third party insurance has a cost of £22.42 and is not included in any bookings. This must be paid within 7 days of booking confirmation.
There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.
Of course - you'll have a link to share with friends and family members to view the dedication via the Moonlight Memory Walk webpage. They can then make a donation.
Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.
We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.
Opportunities include:
- administration
- shops
- catering/housekeeping
- complementary therapies
- creative art activities
- driving
- events and fundraising
- flower arranging and gardening
- maintenance/decorating
- public speaking/ambassador
- reception
- telephone support
You should have received an email confirmation when you registered. If you haven’t received this, please email our events team or contact your local community fundraiser as your email address might have been entered incorrectly. Please also check your junk mail, as sometimes automated emails may filter into this mail box.
Unfortunately there are no facilities and we cannot accept liability for anything you leave behind. Please bring only what you need and are able to carry for the night.
Your registration fee only covers the cost of the event and your sponsorship is supporting our vital care for the children and families that attend our hospices. Sponsorship targets are £25 per person and £60 per family
Alternatively, you can make a donation of the suggested sponsorship of £25. Please make your donation via our online donation page marking it as your Santas on the Run donation.
If you would like to check your tickets, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.
The route has parts of uneven terrain through the woods so is not ideal for buggies or wheelchairs, however we are happy for you to take part if you do wish to do so. As there are also inflatables on the course, it would that these obstacles would not be able to be completed.
We would like to know who our generous supporters are. It gives us the opportunity to acknowledge the important decision you have made. Letting us know also helps us to plan for the future and keep you informed about our ongoing work.
No it's not essential. We would love it if you could raise money for Children's Hospice South West but we also understand you may already have a charity you would like to support.
Find out how your fundraising can help CHSW here.
If you receive an error message that your credit or debit card has been declined - but you are sure your details are all correct - then please contact the bank that issued the card to you to find out why.
It is worth checking if any of the following apply, as these can prevent payments going through:
- The billing address for your bank may differ to the one that you are entering on the billing address page.
- Your card may not have enough credit available to cover the payment.
- Your card may have a block on internet/phone orders, or on payments to charity.
- Your card may have reached its daily transaction limit.
- Your card may have been flagged for additional authorisation.
- If your card was recently issued, it may not have been activated yet.
Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to claim any tax back through Gift Aid, which saves us additional admin costs. If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.
There are lots of ways to pay in your sponsorship.
Please bring with you your coin collection and gingerbread coin collection houses on the day to hand in at registration. Please make sure you write your names on these so that we know who the money has come from, and we can allocate it to your fundraising total.
We recommend you don't send in cash through the post. Please remove your coins from your coin collection and then donate for them on our online donation page along with any other sponsorship you've collected.
You can send your sponsor forms and coin collection card along with a cheque to one of our three hospices:
- CHSW, Little Harbour, Porthpean Road, Porthpean, St Austell, Cornwall, Pl26 6AZ
- CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
- CHSW, Charlton Farm, Charlton Drive, Wraxall, North Somerset, BS48 1PE
You can also add any offline sponsorship to your online Just Giving page that you may have set up. You can bank the money you have collected and then make a payment on your own donation page. All money raised on an online giving page automatically is sent through to us - you don’t have to do a thing!
Setting up a Facebook Fundraiser for the Facebook Challenge is the best way to raise sponsorship for your challenge - all money raised on your Fundraiser will be transferred directly to us.
The Raise a smile Lottery is a weekly lottery which helps to raise funds for Children's Hospice South West to provide hospice care and support for children and young people living with life-limiting conditions and their families.
It's one of the simplest ways of supporting CHSW regularly and each ticket gives you the chance of winning 1 of 15 prizes including the Bonus Rollover. Weekly draws normally takes place every Friday.
Sometimes emails can end up in your junk box, so please check this first. If you still have not received either your confirmation email or welcome email, please email Kiley to check your registration was successful.
If you sign up over a weekend, please note you will not receive your welcome email until the following Monday.
You can appoint whoever you like. Be sure to ask them first, as it can take a lot of time. You can also appoint a professional, like a solicitor or accountant, but your estate will need to pay their fees.
As your sponsorship is paying towards the charity-funded skydive, you will need to be transparent with your donors. We are unable to claim Gift Aid on the first £400 raised towards your skydive. Therefore, to make things simple we advise the following:
• When setting up your online fundraising page please do not allow Gift Aid to be claimed
• Do not allow donors on your sponsorship form to tick the Gift Aid box
• Add this clear statement to your online giving page and sponsorship form: £200 of the sponsorship raised will be funding the Skydive and the remaining sponsorship will support care at Children’s Hospice South West.
Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants
If you are interested in being part of our team check out our job and volunteering page for more information. You can apply by downloading an application form from our website.
The event will go ahead if it is raining. If the weather is deemed unsafe, a decision will be made 48 hours prior to the event and you will be notified by email. We will also update the Rainbow Run Cornwall 2024 Facebook event page.
We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.
We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.
Unfortunately, some emails can end up in your junk box - please check this first.
If you still have not received either your confirmation email or welcome information email, please contact our event fundraisers:
- Eden Project Registrations: email Kiley
- Charlton Farm, Bristol Registrations: email Hollie
- Virtual Santas on the Run Facebook Challenge: email Jadeen
If you sign up over the weekend, please note you won't receive your welcome information email until the Monday morning.
We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable. If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable.
Our charity-funded place Skydive participants are asked to pay £50 non-refundable deposit paid to Skydive Buzz when booking and to raise a minimum sponsorship of £400 before your skydive date to confirm your jump. This is broken down as:
• £200 balance of the cost of your skydive. If this is raised via your sponsor form, you will need to pay Skydive Buzz direct before your skydive. If this is raised through your online fundraising page, it can be arranged for Skydive Buzz to invoice CHSW for this amount
• £200 plus any additional fundraising before or after your skydive will go to Children’s Hospice South West to care for children and young people living with life-limiting conditions and their families.
Our self-funded place Skydive participants are asked to raise a suggested sponsorship of £195 before your skydive.
Please note there is also an £22.50 insurance premium which all participants will need to pay.
Don’t forget – you can choose to raise more than the minimum amount! The sky is the limit!
You can download a sponsor form from our fundraising tools page.
By signing up to Ride for Precious Lives you will be communicated with via email once a month and invited to bi-monthly Zoom meetings to support your training, fundraising and answer questions about the weekend.
You will also receive support via phone from your Area Fundraiser and Kiley, Event lead of Ride for Precious Lives.
You will also be offered to join a Private Facebook Group for those who are only taking part your event – this group is great to get support from your fellow Ride for Precious Lives riders.
Participants who register are not obliged to raise sponsorship, however this will not qualify you to receive a medal. Alternatively, you can make a donation of the suggested minimum £30 when you register online.
Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you.
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.
Remember we can also provide posters with space to write your event details.
Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do not "borrow" them from the internet or any other source without seeking the relevant permission from the owner.
Charity statement
Your printed materials/websites should include the statement:
‘All proceeds from the event will go to Children's Hospice South West’
The Children's Hospice South West registered charity number must also appear on all printed materials. This can be in small print and must appear as follows: ‘CHSW is registered charity no 1003314'.
When signing up to Incredible Hike, we will keep in touch via email and invite you to Zoom meetings to support your training, fundraising and answer questions about the weekend. Your local Area Fundraiser and Event lead will be on hand to support you, as required. You will also be invited to join the Incredible Hike Facebook Group – this group is great to chat with your fellow Incredible Hikers.
Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising. In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice. If you need any further help you can always contact our events team who will be happy to help.
Moonlight Memory Walk Cornwall
If you set up a dedication page, your loved ones’ names will automatically appear.
Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.
We have three hospices along with more than 30 shops across the South West. Take a look at our volunteer opportunities page to search for roles local to you.
In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.
We recommend you dress up warm with a coat and comfortable trainers. Previous participants to our Clevedon or Cornwall events can wear one of their old Memory Walk T–shirts or collect a new one on the evening.
Bright, glowing the dark clothing, light-up accessories and fairy lights are very much encouraged!
Eden Project
We will be sending out your runner number, fundraising pack, sponsor form and coin collection card from mid October onwards. You are welcome to download any of these fundraising tools prior to this by visiting the 'how to fundraise' tab on the Santas on the Run Eden webpage.
Charlton Farm
We'll be sending your fundraising pack and runner number out in the post at the beginning of November. Your fundraising pack will also be available to download, and includes a sponsor form, coin collection card and gingerbread house collection box. You can download this by visiting the 'how to fundraise' tab on the Santas on the Run North Somerset webpage.
Winners must verify their details and claim their prize within 6 months of the draw date, after which CHSW will treat the prize as a donation.
There will be substantial parking at the event on grass. Please car share where possible to reduce the amount of traffic in and out of the park and estate.
Writing a will is not as expensive as you might think. Solicitors can provide estimates on request, but the cost will depend on how complex your affairs are.
CHSW offer a Free Will Writing service to our supporters. Please visit our Free Will Writing service page to find out more.
No. Please contact us if your query concerns a guide dog.
You should receive all your purchases within fourteen working days of placing your order. Working days are Monday to Friday, excluding Bank Holidays.
If you have not received your order and it is after the expected date of arrival (allowing a couple of days for postal delays) then please contact us so we can look into this for you and, if appropriate, send a replacement. We can change the delivery address of any replacements if required.
Yes. All you have to do to stop or change your donation is to directly notify your payroll department.
Unfortunately, we're unable to transfer your place, and registration fees are non-refundable.*
*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request.
If you're unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.
In the unlikely event that CHSW has to cancel the event, all participants will be contacted about a registration fee refund and any sponsorship money received by CHSW can be refunded on the request of the sponsor.
Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.
Sometimes emails can end up in your junk box, so please check this first. If you still have not received either your confirmation email or welcome email, please email Kiley to check your registration was successful.
If you sign up over a weekend, please note you will not receive your welcome email until the following Monday.
The Raise a smile Lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.
All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.
Rainbow Run is not a race and therefore everyone gets a medal as they cross the finish line!
Yes, there are three types:
A Residuary Legacy is a percentage or share of the balance of your estate once all other payments and gifts have been made. A lot people prefer to give a residuary gift because it keeps in line with inflation and does not lose value over time.
A Pecuniary Legacy is a fixed amount of money.
A Specific Legacy can include specific items like personal possessions, land or shares.
Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.
Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.
There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.