Normally all volunteers must be over 18 with the exception of retail volunteers who must be 14 years or over.
Your registration fee covers the cost of putting on the event and includes a full Santa suit and a medal to say thank you for taking part. As this is a sponsored event we ask that you try to raise sponsorship to support the vital care Children’s Hospice South West provides.
Although the staff are first aid trained, they are not medically qualified and so are not in a position to assess the capacity of participants to undertake a course. It remains your responsibility to undertake such an assessment prior to starting any activity. You may also wish to contact your doctor for further advice. If you have any further questions regarding this please contact CHSW or The Ultimate Adventure Centre.
We understand that you may want to leave a gift to a project close to your heart - and you're entitled to do this. However, we encourage gifts left to us to be unrestricted. We're then free to use the money where it is most needed at the time.
You can stop or change your donation at any time by informing your payroll department. If you're stopping your donation, it would be great if you could let us know too.
If you change employer, you will need to check whether your new employer runs a Payroll Giving scheme.
Yes. The tour operators and ground agents are very experienced in organising challenges such as these and you will be accompanied by a tour leader, a doctor as well as English-speaking local guides and porters who are all there to ensure your safety and enjoyment of the trip. The routes we take are well established and known well by our guides. The tour operators will be aware of any rising political, health or safety issues affecting the countries our supporters visit.
No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your lottery number.
In the UK, inheritance tax is currently paid to the government at a rate of 40% if your estate is worth more than £325,000. However, the rate might be reduced to 36% if 10% or more of your estate is left to charity.
Most gifts left to Children's Hospice South West are exempt from inheritance tax because we are a charity. You can find out more by contacting HMRC or a solicitor.
No. In most instances your comments should appear on the site shortly after you submit the comment. As part of the moderation process certain words are prohibited and will result in a comment being flagged for review prior to appearing on the site. The use of hyperlinks will also result in a comment being flagged for review prior to appearing on the site. In addition, if a comment is flagged by the community it may be removed from the site. CHSW reserves the right to remove any comment at anytime.
Santas on the Run Bristol
Santas on the Run Eden Project
Santas on the Run RHS Rosemoor
Please car share where possible to reduce the amount of traffic to the events.
As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families.
Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.
It gives the teenagers the chance to socialise with others and time to talk about their experiences.
Other than a bubbly jubbly good time and a lot of good clean fun, you will receive a T-shirt, a medal and a bottle of water at the finish!
Own place refers to a runner obtaining their own place in an event (eg. purchasing your race place directly with the race organisers). And of course we would love you to use your place to run for CHSW.
Unfortunately your place cannot be transferred. Places are also non-refundable, this is in line with our event Terms and Conditions, however your fee will be used to enable the hospice to care for families. If you can’t now take part, please let us know.
Then, unfortunately, you are not able to make a Gift Aid declaration. If you want us to make a note of this on your records, please let us know by contacting us in one of the following ways:
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 4.30pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ
We take all major debit and credit cards except American Express, and online orders can also use PayPal.
Unfortunately we are unable to transfer your place, and registration fees are non-refundable.*
*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. If you are unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed.
In the unlikely event that CHSW has to cancel the event, all participants will automatically be refunded their registration fees, and any sponsorship money received by CHSW can be refunded on the request of the sponsor.
Have a look at our training page for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead!
Your bike will be your best friend during the three long days of cycling - we strongly advise that you use a road bike as they will help you go faster and will be more comfortable. You can complete the ride on a hybrid or mountain bike but these will be slower and you must have slick road tyres and inflate them to the highest possible pressure.
After signing up you will be sent a confirmation email with details of all your registrants. At a later date you’ll receive your fundraising pack in the post, this will contain your runner number and all the information you will need for the event.
We also like to keep in touch via email, which will have fundraising hints and tips and occasionally any last minute information changes such as route changes so please provide a valid email address when signing up!
Absolutely - we will support people taking on all kinds of challenges, and can provide fundraising support and a member of the overseas challenge events team dedicated to looking after you.
You can choose to leave us a collection or a specific object for us to sell and use the proceeds to support our work.
If you would like to leave a collection or a specific object to us, please do get in touch to let us know and we can talk about the options available.
We're sorry you're not happy with the level of service you've received.
As a member of the Fundraising Regulator, we always aim to provide the highest level of customer service to all of our supporters.
We'd really like the opportunity to put things right. So here's what to do if you have a complaint about fundraising.
Yes. We can put you in touch with the tour operator directly who may be able to reschedule your flight home and help you plan a holiday if required. Please note that there will be extra costs for extending your stay and you will need to plan this well in advance.
Rainbow Run is a 5k fun run event with a difference! There’s no prizes for being the first to cross the finish line, this event is all about making memories with your friends and family whilst raising money for Children's Hospice South West.
Along the route you can walk, jog, run or even skip your way through paint stations where marshals will shower you with bright powder paints. Creating the most amazing, vivid colour explosion you'll ever see so when you finish you'll be well and truly rainbowed!
At least 16 years old.
You are welcome to bring your dog to join you on the evening. They will need to remain on a lead and we ask that participants with dogs remain at the back of the walk to avoid other participants tripping over leads due to it being dark.
You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.
Kids (or Bubble Bambinos as we call them) will love this event.
Children are allowed to join in as long as they can manage the distance and finish the event.
However you must hold their hand or with younger ones carry them as you go through the foam at each Bubble Station.
There is no lower age limit for this event.
No. Only fill out the own place running form if you have already purchased a place from the event organisers.
To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!
Each participant will have to wear a wetsuit and will need to bring suitable swimwear to wear underneath. Appropriate footwear, trainers or walking boots are best, no heels, flip flops or sandals. You will need a towel, warm clothes and water proofs for after your abseil. Long hair should be tied back and you should remove any dangly earrings/necklaces etc. Glass retainers should be worn if there is any risk of them falling off. Any medication that you need, food and water and a camera for taking photos!
You may still pay tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. If this is the case, please tick the Gift Aid declaration.
We would always advise that you order using credit/debit card or Paypal via our secure website, as prices and stock availability may change in the time it takes for us to receive and clear funds from your cheque. If cheque or postal order is your only method of payment however we would be delighted to accept your order.
Please ensure order requests contain your full name, delivery address and a contact telephone number in case there are any problems fulfilling your order, and send this along with a cheque made payable to Children's Hospice South West to the following address: CHSW, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.
The current selling price of items will be applied to your order based on the date payment is received.
Unfortunately, if the back marshal has already left the Moor you will be unable to take part in the walk for health and safety reasons. Please ensure you arrive by 9.15pm at the very latest to sign in and collect your t- shirt.
Volunteering with Children's Hospice South West is a great way to:
- boost your CV
- learn new skills and put existing talents to use
- get involved in your local community
- make a difference to someone's quality of life
- increase your confidence and self-esteem
- meet new people
We’ll do our best to let you get involved as much as you'd like, and hope you have fun along the way!
Payroll giving is a tax efficient and easy way to support us. You choose the amount you'd like to donate and then each payday, your gift will be deducted automatically from your gross salary (after National Insurance but before tax). This means the tax you would have paid on your donation is also given to Children's Hospice South West.
It’s very easy to arrange. Email your local corporate fundraiser and we'll make sure that your company operates a scheme that allows you to give to us straight from your pay. We can then notify your Payroll Department that you would like to set up a regular donation to us in this way.
If your company does not operate the scheme, then we will contact you to let you know. We can help suggest to them to get one set up.
Every participant in a Children’s Hospice South West Challenge Event, no matter what the event is, will receive:
- Fundraising and training advice
- Regular contact from the Challenge Events team
- The opportunity to visit a Children’s Hospice South West hospice
- Children’s Hospice South West vest or T-shirt.
For more information on the support available from Children’s Hospice South West, have a look at our fundraising page.
We will provide any training that is necessary.
Injuries and illnesses happen - they're part of life. If you are unable to take part in your challenge, the most important thing for you to do is to let us know as soon as possible. Depending on when you pull out, we might be able to give your place to somebody else, so that Children’s Hospice South West does not lose out. We will also be able to advise you on who to alert to the fact that you will have to pull out - you may need to tell the challenge tour operator, and you may need to refer to the terms and conditions of your booking - especially for overseas adventures.
If you are unable to take part in your chosen challenge, and you have already raised sponsorship for your challenge, you will need to get in touch with everyone who has supported you to let them know that you are not actually doing the challenge they have sponsored you for. You should give them the right to request a refund on their donation. If you do not take part in your challenge, then we will not still ask you to pay in the minimum sponsorship requirement. Any registration fees you have paid are, however, non-refundable.
Children from 0-21 years with life-limiting or life-threatening conditions. We offer support for all the family.
Medical care from specialist doctors, including out of hours cover, 24 hours a day, 365 days of the year.
Our services include:
- Highly specialised clinical care
- Short breaks/respite
- Emergency care
- End of life care
- Sibling support
- Complementary therapies
- Pre and post bereavement support for all family members
- Telephone support? Is this offered? Contact/key worker support?
- Multi-sensory therapy
- Play – music and art/messy play activities
Rainbow Run is open to anyone aged 5 years and over. Event participants aged 5 to 15 years must be accompanied by a participating adult. Children within this age group will run the route leaving in a second wave after the main adult run starts, to ensure their safety. Participating adults are asked to accompany young runners in this wave. Please note that Rainbow throwers are briefed to throw paint carefully at our younger runners.
The CHSW website uses an external service called Disqus for the technical management and publication of comments.
Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.
We aim to provide a home from home environment and we try and re-create whatever night routine you have at home when settling your child to bed and through the night and during your child’s stay.
A bit about family accommodation, what is provided i.e. towels, bed linen etc.
The foam is completely safe, but just be aware that foam may stain the outside of that expensive buggy! The buggy MUST also have a water proof cover to be allowed on the course.
Unfortunately, at Bubble Rush Plymouth the route is not suitable for buggies or wheelchairs due to uneven terrain, woodland and muddy areas.
Unfortunately, at Bubble Rush Barnstaple the route is not suitable for buggies or wheelchairs due to uneven terrain, woodland and muddy areas.
No. We gratefully receive any sponsorship our own place runners collect. No matter how small you think this amount may be, it will go a long way to help support our work.
Gift Aid is a government scheme that allows charities to reclaim the tax on your donations. This means that every £10 donation you give under the Gift Aid scheme is worth £12.50 to CHSW - at no extra cost to you.
We would love you to and it may help you raise even more money! But make sure that it wouldn’t hinder the fitting of your harness and is big enough to go over a wetsuit – please get in touch before hand so we can make sure it’s suitable. If you do come in fancy dress, please do bring a spare change of clothes, just in case your costume isn't suitable.
Children's Hospice South West can only directly claim back at the basic rate but please complete and return the declaration.
As a higher rate taxpayer, if you declare your donations on your tax return, you can claim a rebate based on the difference between the higher rate and the basic rate when you fill in your self-assessment form.
We sell Wedding Favours so you can show your support on your special day (or any other occasion), CHSW can supply donation cards to share the news with your guests about your donation. Adding the CHSW pin also provides an ideal party favour. Find out more about our wedding favours.
You need to arrive between 8pm and 9.15pm at the latest to give you enough time to sign in, hand in your candle bag and collect your t-shirt. There will be music and entertainment throughout the evening. The memory ceremony will begin at 9.30pm prompt and the walk will leave The Moor at 10pm on the dot.
You will need to make your own travel arrangements to get to St Austell for registration on the Thursday evening and to travel from the finish at Charlton Farm near Bristol. Many cyclists choose to travel by train, we recommend you book early as spaces with bikes are limited and book up quickly.
Yes, you can. You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.
Or you can send a cheque payable to 'Children's Hospice South West' with a covering letter telling us who you're donating in honour of.
Yes, you can donate to as many causes as you like as long as they are charities registered in the UK but with only one deduction in your pay.
We have a team of fundraisers here at CHSW who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.
This will depend on the role you are taking on, but most volunteers will be asked for at least two reliable references. For certain roles that involve working on our hospice sites you will need a DBS check (formerly CRB), which we will organise for you.
Our overseas adventures are all run by tour operators on our behalf, as the tour operators have the experience, insurance and ATOL protection necessary to run these kinds of challenges. Therefore, registration fees should be sent directly to the appropriate tour operator when you complete your booking form.
Please note also, that the terms and conditions of your booking are with the tour operator rather than with Children’s Hospice South West - we will only stipulate fundraising terms and conditions, and do not have any control over insurance, travel arrangements or anything else to do with the trip itself. If you would like more information about this, then just get in touch.
CHSW is unable to support individuals requiring visas to volunteer in the UK as we do not have a sponsorship licence.
Children’s palliative care is an active and total approach to care, from the point of diagnosis or recognition, throughout the child’s life, death and beyond. It embraces physical, emotional, social and spiritual elements and focuses on the enhancement of quality of life for the child or young person and support for the family. It includes the management of symptoms, provision of short breaks and care through death and bereavement. (Definition: Together for Short Lives)
Not at all, you can walk or run the 5K route as it is not about speed but more about having as much fun as possible! The race is not timed, so the more competitive Rainbow Runners amongst you should self-time for anyone desiring a personal best.
A list of the latest prize draw winners is published online shortly after each draw. It helps reduce our costs if you view the results online. However if you do require a printed version, please enclose a stamped self-addressed envelope with your entry. The winners listed will then be posted to you shortly after the draw. You can also obtain a list of winners by emailing firstname.lastname@example.org or ringing our Fundraising Support and Enquiries team on 01271 325 270 (Monday to Thursday 9.00am to 5.00pm and Fridays 9.00am to 4.30pm).
Equipment, disposable medical equipment, medicines (correctly labelled with the child’s prescription), nappies/pads and toiletries for personal use.
You will be allocated a start time when you register,
In Plymouth these are likely to be 11.00am, 12.00noon and 1.00pm depending on demand and may change. Your start time will be confirmed when we send your fundraising pack.
In Barnstaple there will be one wave at 2.00pm.
Please turn up one hour before your start time to register, pick up your T-shirt and enjoy the warm up and event village
If you are concerned that this might happen, please let us know as soon as possible so that we can offer help and guidance. Give your local community fundraiser a call and we'll try and help you avoid this. Our fundraising ideas page and your fundraising pack will give you lots of great ideas on how to reach your target.
Thank you so much for raising money for Children’s Hospice South West, we really appreciate your support! Please send us a cheque made payable to CHSW to: Children’s Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ.
It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).
Of course, we would love to welcome your support team for the day. There will be a reduced charge of £4 for non participants for access to the falls. Canonteign Falls is described as a hidden gem and one of the most idyllic places to see and explore with children. Perfect for outdoor adventure, the children's play area and children’s assault course will keep the little ones happy, and the lakeside restaurant, snack bar and gift shop are worth a visit after your thrilling descent! Remind them to take waterproofs so they do not get wet as they watch!
If you pay a lower rate (10 per cent or 20 per cent), Children's Hospice South West can still claim back 25p for each £1 you donate, provided you pay enough tax to cover the claim in the tax year you make the gift(s).
We deliver to mainland UK and BPFO only.
The British weather is notoriously unpredictable, so we will be keeping an eye on the forecast. If the weather is deemed unsafe we will postpone the event and alternative date will be arranged and you will be notified by text and email. If you cannot make the alternative date, a refund will be offered or you can offer your event fee as a donation.
Your accommodation for Thursday night is not included in the registration fee.
Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.
Your first Payroll Giving contribution is made on your next pay day. However, if you are signing up towards the end of the month – after your employer’s payroll has been processed – your first contribution will be made the following pay day.
If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.
Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).
Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you.
The majority of UK visas allow people to volunteer, although there may be restrictions to the number of hours you can volunteer. If you are unsure if your visa allows you to volunteer we recommend you contact the UK Border Agency. We may request verification of this. Please note that Tourist/ Visitor visas and Student Visitor visas (usually students visiting for six months or less) do not allow people to volunteer.
Life-limiting conditions are those for which there is no reasonable hope of cure and from which children will die. Some of these conditions cause slow deterioration over time rendering the child increasingly dependent on parents and carers.
Life-threatening conditions are those for which curative treatment may be feasible but can fail, such as cancer.
(Definition: Together for Short Lives)
Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.
This raffle is open to adults aged 16 or over, who are mainland UK residents, except for CHSW staff and external agents involved with the promotion and processing of the raffle.
The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk.
We are open 24 hours a day, 365 days a year.
Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up.
Online giving websites are an extremely effective way to easily boost your fundraising total. They work by allowing sponsors to log on to a fundraiser's unique page and sponsor them using a credit or debit card. The money from online fundraising pages (e.g. Just Giving / Virgin Money Giving) gets automatically sent through to CHSW and added to your total, so no need for paper forms!