Donate Refer

Yes we can. Every time we sell something belonging to you, we can raise 25% more from the government through Gift Aid - at no cost to you.

Find out more about Gift Aid.

Of course! Our suits come in an adult and child one size so many people cut the legs to be shorter or roll up the arms to make the suits more fitting.  Some Santas even add tinsel and baubles too! 

Don’t forget that your running number must be worn at all times though, please secure it with safety pins to your Santa suit. We also suggest bringing a belt with you to the event to ensure your suit stays in place when you’re running.

If you cannot raise the money in time, we will ask you to make up the costs yourself in order to take part in the event. If this is not possible, we will offer you the opportunity to join another challenge in the future, giving you longer to keep fundraising. If you do have to cancel from the event, we will refund your sponsorship to your donors directly, if requested by them.

Please note that cancellation charges do apply if cancelling within eight weeks of departure date, (although travel insurance may cover cancellation costs, depending on the circumstance).

We’ve got lots of volunteering opportunities for you to choose from. You can start searching online right now.

Payroll Giving is taken straight from your gross (pre-tax) pay so there is no need for us to choose to claim the tax back through Gift Aid – saving us admin costs.

If you are a 40% or 45% taxpayer, Payroll Giving is the only way we can automatically receive all your tax on a donation.

Yes - we promote the events run by our preferred tour operators. Those tour operators will run several events a year, according to their own schedules. However, if you cannot make the dates they have on offer, we could look at an alternative tour operator for you so that you can still do your dream challenge - just get in touch with us and we will try our best to find a suitable event date for you. 

As the law states that lottery tickets must not be sold to, or by, those under the age of 16 we must therefore abide by this law in accordance with our license.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk

Please bring your running number, which will have been posted to you with your Fundraising Pack, and ensure the medical details are completed on the reverse. You will need to bring safety pins to attach your number to your front ready for the start of the race. If you have lost your number please come to the Information Tent where we can issue you with another.

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This raffle is open to adults aged 16 or over, who are mainland UK residents, except for CHSW staff and external agents involved with the promotion and processing of the raffle.

The Gambling Commission has published codes of practice which help to ensure gambling is operated in a responsible manner. For further information on the Gambling Commission and the Gambling Act, please visit www.gamblingcommission.gov.uk.

We offer short breaks away for the whole family, for respite and relaxation. Mums, Dads, brothers and sisters can all come and stay at our hospices.

We provide one-to-one specialist care for the sick child. This allows the family the chance to have a break away from the worries of caring, and to be together as a family. In this respect, what we provide is completely unlike any other care available.

Should you need to change your start time please email bubble.lh@chsw.org.uk for our Plymouth event and bubble.lbh@chsw.org.uk for our Barnstaple event and we will see what we can do!

Please note, we will only open the next start time wave depending on demand, so should you wish to join a later start time please check with us that there is a race at that time before turning up.

We aren’t able to promote events before they’ve happened – but we do use our social media platforms to celebrate fundraising successes.

Spreading the word about your fundraising is much more successful when it comes from you, so we’ve created a handy guide to using social media to help you, click here for more details.

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

After signing-in on the day, you will be  taken over as a group to go through an abseil demo - a chance for you to have a go on a grass slope first and have a few practices with an instructor on hand who provides coaching and helps deal with any questions that you might have. So there is no need to worry about previous experience. Even if you let go of the abseil rope during the abseil an instructor at the top will have you on a separate safety rope so you are completely safe throughout your challenge.

There will be around five staff on the day to help you with your abseil including an instructor half way down the abseil to encourage you down and to take action shot photos of you and another instructor at the bottom of the abseil as a friendly face to greet and help you sort out your kit.

You are very well looked after throughout the event and there is plenty of time to have practice abseiling and enjoy the wonderful grounds in which the event is staged.

If you normally make donations via CAF, tax has already been reclaimed. However, please fill in the declaration anyway so that any separate donations you might make are tax effective as well.

In order to confirm your charity place in a race, you'll need to confirm your details with the race organisers. As a participant in the event, you'll need to agree to their terms and conditions and let them know you’re running with a charity place. If you don't complete this second stage of the registration process by the specified deadline, you won't able to take part on the day. This second part to the registration process is at no extra cost.

We do not allow places to be transferred, if you can’t now take part, please let us know as soon as possible.

Your accommodation for Thursday night is not included in the registration fee.

Yes. We can train you for most of our roles. Volunteering can be a great way to develop your skills while boosting your CV.

CHSW and its recycling partners can help turn mobile phones, gadgets and computers into money - to go towards supporting our work.  Find out more on how and what to recycle with CHSW.

You can collect your suit on the day of the event. Your fundraising pack will give details on when registration opens at your event.

Alternatively, if you are attending the Bristol event, you can attend a Charlton Farm open day and collect your suit then. Visit our hospice open days page for more information on how to book a place.

Explain to potential supporters that you are taking part in a challenge (similar to a marathon or any other sponsored event) and that it will require dedication, commitment and training to raise money and to complete the trip.  The more you talk about the charity, the more they will realise how important your hard work is. You could always choose to pay towards the costs of the event yourself, so you can reassure your sponsors that 100% of their donation will benefit Children’s Hospice South West.

Once you’ve applied we’ll contact you with the next steps as quickly as we can and keep you updated throughout the application and selection process.  

If you’re selected, we'll want to get you started as quickly as possible but this will depend entirely on the role and what checks we need to do beforehand. If the role requires a DBS check (we’ll flag this in details about the opportunity) the process can take longer.

Yes. If you receive an occupational pension and your pension provider deducts tax through the PAYE system, you are still eligible for the scheme. Simply ask your occupational pension provider to make a donation from your pension before tax has been deducted.

Raffle tickets cost just £1 each.

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry of our lottery. You can find the terms and conditions on our website or you can telephone the lottery hotline on 08456 888 911.  

Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone. 

There will be no facilities of this nature so please arrive with limited personal belongings or leave them with friends/family who are coming to watch. CHSW cannot accept responsibility for any belongings left unattended.

Yes other users will be able to follow comments you make on other stories.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your raffle number.

Families are advised on how and when they are able to book hospice stays. In addition to planned respite nights, emergency stays can be arranged. These are organised on an “as needed” basis.

The way families use their respite stays is determined to suit their personal circumstances, we aim to be as flexible as possible in responding to needs. Some families prefer long visits while others might choose a weekend every few months. We hope each family would feel free to discuss their individual needs with us.

We want everyone to have the maximum bubbly fun possible so here are a few things to take into account to make sure your Bubble Bambino has a great time:

  • The PH of our foam is very mild, however too much of a good thing can be a little irritating, especially to little eyeballs. It is well worth bringing a pair of swimming goggles or buying a pair of our cool colourful sunglasses at the merchandise stall on site.
  • Bring a towel, wet wipes or face cloth to wipe down your Bubble Bambinos face after running through each Bubble Station. Also it is a good idea to dry their hands, before those soapy suds make it to their eyes.
  • We also recommend the little Bubble Bambinos use bandanas or similar wrapped around their mouths to make sure they don’t eat too many bubble and end up with bubble trouble in their tummies!
  • If it’s looking like a sunny day please ensure you bring sunscreen, and sun hats as there will not be much shelter in the event village.

Yes! We have specially trained volunteer speakers who give talks and assemblies about the work that we do. You can request a speaker by contacting your local community fundraising team.

Availability of speakers varies, so please do get in touch at least three weeks before your event so we can do our best to send someone along. If there’s no one available to attend we can send films about our work instead.

There are plenty of ways you can get your fundraising started for minimal costs. Local companies may sponsor your event, donate goods or lend you their services for free. Take a look at our fundraising ideas page for simple ways to keep costs low.

Canonteign Falls is a tough abseil and you will need to be fit and reasonably confident on your feet to be able to get to the top of the abseil and climb over the fence at the top. If you have any doubt in your ability to take part in the abseil please discuss this with your event organisers.

Being able to walk quickly up a flight of stairs, jump a foot off the ground and climb over obstacles such as fences unaided, would be a good example of mobility needed. If you are in any doubt about your fitness / mobility to participate in abseil event you have chosen, please consult the abseil organisers first and then your doctor if needed.

Purchases such as raffle tickets are not treated by HM Revenue and Customs as donations and so the Gift Aid declaration does not apply to them. However, please fill in the declaration to cover any additional or separate donations.

The race pack containing your race number will be sent by the event organisers. Please visit the FAQs section on the event organiser’s website for more details. We'll send a separate race pack containing your CHSW running vest, if you have given us your size. 

This is a walking event - no one is allowed to jog/run nor pass the lead marshals at the front.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

It's very easy: All you need to do is visit our volunteer opportunites page to search and register for volunteering positions.

Yes! Just text CHSW33 followed by the £ sign and the amount you would like to donate to 70070. Find out more about making a text donation.

Dogs are welcome to join in with the festive fun. However, we don’t have canine Santa suits so feel free to get creative! All we ask is that you keep them on their tinsel covered leads at all times.  

Eden Project 

Unfortunately dogs cannot take part in our Eden Project Santas on the Run event.  Dogs are allowed entry into the Eden Project but will need to remain with friends or family that are spectating during the race.

If you opt for the minimum sponsorship method of payment, about half of the sponsorship target will be used to pay the costs of the trip, although this varies slightly for each event. If you opt for the self-funder method of payment, 100% of your fundraising will go towards Children’s Hospice South West.

Your deposit is not included towards the sponsorship target, but does go towards covering the challenge costs.

We don’t offer internships at CHSW. But if you’re interested in volunteering, you can find a list of current roles on our volunteer opportunities page.

When opportunities for paid roles arise they are advertised in our jobs and volunteering section.

If appropriate, talk to your supervisor, manager or HR team to suggest that they set one up. It’s simple to get it in place. Or please get in touch with your local corporate fundraiser. We are happy to speak to them to suggest that they introduce one.

You can raffle tickets online when the draw is open or you can request tickets by post. For CHSW raffle rules please read our terms and conditions.

If you have any concerns, please get in touch with us at 08456 888 911.  Our lottery hotline is open from Tuesday to Friday from 9.00am - 4.30pm.  At all other times please leave a message on our answerphone.  

You can send us an email at lottery@chsw.org.uk and we will endeavour to answer any queries you may have. For further details see our complaints procedure.

Unfortunately, your place is non-transferable and non-refundable. If you cannot now take part please let us know.

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Our Raise a Smile Weekly Lottery is a draw that takes place every week. Each ticket gives you the chance of winning one of our fantastic cash prizes. Each entry costs just £1.

CHSW operates a Sibling Service at each hospice, providing dedicated support and care to the brothers and sisters of life-limited children.

During family stays, the siblings can spend as much or as little time as needed with a devoted sibling team. Contact is maintained with the siblings during their time at the hospice, between visits with newsletters, emails and days out and after their brother or sister’s death, for as long as they need.

You can wear whatever you like! Regular running shorts and vest, a tutu or even fancy dress outfits. We would probably draw the line at a mankini though. You will be given a white Children’s Hospice South West t-shirt when you register on the day.

The coloured foam may stain your clothing, so bring something you don’t mind getting stained. You will also want to wear something that will help protect your eyes while running through the bubble stations. If you’re bringing kids with you, consider bringing some little swim goggles for them since the bubbles will probably be taller than they are!

Yes you can! There are two ways to do this, either by donating all of the money raised to us, or by donating proceeds or a percentage. Either way, please contact your local community fundraising team.

Once you have registered for an event, we'll send you a fundraising pack with lots of tips and advice on fundraising.  In the run up to your event we will also send you useful e-newsletters about what to expect, as well as training and fundraising advice.  If you need any further help you can always contact our events team who will be happy to help.

Yes, as long as you are all registered to do the abseil on the same date.  Please state your preferred abseil times when you register and we will try our very best to get you abseiling in the same group.

Yes, in most cases - please see sponsorship forms for more details. If you are being sponsored or sponsoring someone else, for example someone taking part in an Children's Hospice South West Abseil or running the London Marathon, please Gift Aid eligible contributions. Remember that each sponsor needs to include their home address and postcode to enable Children's Hospice South West to reclaim the tax.

Unfortunately, we're only a small team and can't get to every event our supporters take part in. If we're attending the event, we'll let you know where we'll be on the day, six weeks before event day. Your friends and family are welcome to join us! 

On the reverse of your Walker ID you will have a telephone number to call for Walker Support or you can speak to your nearest marshal should you need assistance. We can arrange for our first aiders to come to you or, should you be unable to continue the walk, arrange for you to be brought to the finish.

If conditions become so bad that it is considered dangerous to continue then we may make the decision to abandon the event for that day. But a little rain won’t stop us!

Yes, for some roles. We have a responsibility to protect the children and young people we work with, so we will carry out a DBS (formerly CRB) or disclosure check where needed. This can sometimes take up toa month, but is not a difficult process and you will be given help to complete the forms if necessary.

You can only donate from a UK mobile.  You cannot donate using this service from a Channel Island, Isle of Man or other non-UK mobile. Find out more about making a text donation.

Yes of course! If you are in any doubt as to whether the route will be suitable please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details.

  • Return flights
  • All travel arrangements on the event
  • Accommodation as stated on the challenge itinerary
  • All food and refreshments on the event
  • Camping equipment (where applicable) excluding sleeping bags
  • Guiding team and medical provision
  • Transport of your luggage between camps/accommodation

We ask volunteers to pay their own expenses as we feel as much money as possible raised should go directly to support and care for our children and families.

You can donate through Payroll Giving:

  • if you are paid by an employer
  • if you have PAYE deducted from your pay, and
  • if your employer has set up a Payroll Giving scheme.

Your payroll department will be able to tell you if your employer has signed up. 

  • 1st Prize – £4,000
  • 2nd Prize – £750
  • 3rd Prize – £250

For CHSW raffle rules, please see our terms and conditions.

No, the money collected through sale of entries to lottery draws and raffles does not qualify for Gift Aid as it is a payment for your lottery number.

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you don’t take part or that you consult your doctor for advice.

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Every week, there are 14 cash prizes on offer, ranging from £5 to the £1,000 jackpot.

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.

Well we would suggest a change of clothes and shoes as well as a towel so you can dry down after the event but it does depend how much time you spend in the foam.

Please note there is no bag drop facility at the event so please ensure you can store this in your car, or bring along a cheer squad who can look after them for you.

Absolutely! If it’s a staff fundraiser you’re planning, register your event and have a look at our fundraising ideas page for inspiration!

If your company would like to get involved in other ways or you would like to donate a percentage of sales of a product towards our work, get in touch with Corporate Fundraising Team.

A corporate partnership with CHSW will bring invaluable benefits to your business and your employees. There are lots of ways to support our vital work with life-limited children and their families.

We can accommodate people up to 18 stone in weight, but no more due to the restrictions on equipment and loads exerted, although they may need to be fitted with extra equipment for their comfort. If you have anyone wishing to take part who is heavier than 18 stone you can contact us as soon as possible to discuss the possibility of their participation.

Dave Talbot Ltd reserves the right to decline an individual’s participation should their build be deemed unsuitable for the activity.

Only the Children's Hospice South West and HM Revenue and Customs. We will not share it with anyone else.

You can set up a team fundraising page on Virgin Money Giving following the steps on their website. We recommend that you set up an individual page which links to this team page so we can clearly identify any funds that have been raised on your behalf. 

We will have a band of merry marshals to point you in the right direction as well as lead and back marshals to make sure we don’t lose anyone!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most, so we can be there for as many families as possible.

Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are helping us make the most of short and precious lives.

Make a donation.

You can create a free online fundraising page, personalise it with a photo and message and email it to friends and family; they can donate quickly and securely online with a credit or debit card. Create your page now at uk.virginmoneygiving.com and save yourself the hassle of collecting the money! We will also supply you with a sponsor form so you can do it the old fashioned way! 

Yes you can. If you think your disability might make it difficult for you to volunteer, please call us on 01271 325 270 and have a chat with our HR team about your needs. We can advise on which of our opportunities are accessible to you.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

Yes!

Long-term donations enable us to plan for the future and ensure money is available where it is needed most. Regular gifts mean a consistent, predictable income so we can plan and budget better, making us more efficient. It’s also more cost effective. More of your money goes to our work as they generate less administration and carry cheaper bank charges.

There are benefits for you too. A regular gift is a hassle-free way to donate, while knowing that you are supporting our work.  To set up your direct debit payment go to the Donate page here, follow the instructions on the form, when you select regular donation the form will expand to provide the direct debit instructions to your bank.

Whilst it's called Santas on the Run, you don’t have to run! You can jog, walk or even skip your way to the finish line - so please go with what you are most comfortable with. 

We recommend wearing comfortable clothing suitable for running in under your Santa suit with a well-fitting pair of trainers.

When you have completed your registration and paid your deposit, you will receive an event pack that will detail exactly what is involved in signing up to the trip, for example:

  • Your spending money
  • Personal travel insurance
  • Payments for visas
  • Vaccinations and medical forms (where required)
  • Airport taxes where applicable
  • Optional tours and meals on your free day
  • Personal items from the kit list
  • A tip for the local guides and porters
  • Your travel to and from the UK departure airport

Not necessarily, this will depend on what your criminal record is for and the role you are applying for. We reserve the right to make a decision on a case by case basis.

There is no minimum or maximum limit.

You can buy tickets for yourself or you can sell them to friends, family and people at work, but it is illegal to sell them door to door.

For CHSW raffle rules, read our terms and conditions.

It's no problem as we have a record of your number.  If you would like us to re-send your lottery numbers to you please contact us on 08456 888 911 or drop us an email at lottery@chsw.org.uk.

The paint will only be thrown in our designated Rainbow stations by trained Rainbow throwers. The paint will be aimed onto the body of the runners rather than the face to reduce the amount of paint getting into the mouth, nose and eyes.

However we recommend that you consider wearing sunglasses/goggles to protect your eyes from the colour as you will inevitably get some paint on your head/face. Runners who are not so keen to be in the direct firing line of the Rainbow throwers are recommended to stick to the inside of the running lane to receive the least amount of paint.  Use the outside lane for maximum explosions of the Rainbow!

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There are two options.

Option A - regular subscription

You can join our lottery with a regular monthly, quarterly, bi-annually or annually payment straight from your bank by standing order. 

Option B - one-off play

You can play for a set number of weeks and pay by credit/debit card securely online.

You have the option to stay with your child or the opportunity to leave your child at the hospice whilst going away for a break.

We love dogs but sorry we cannot allow any animals on the course.

The process is simple. All you need to do is download and complete our Gift Aid Declaration Form

If you are donating online, just tick the Gift Aid box on the donation form.  If you make a donatation to a CHSW shop, there is a simple form to complete and sign.  

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

To claim Gift Aid on your fundraising, we must have the first name or initials, last name, full home address and postcode of each individual donor/sponsor. So please encourage them to tick the Gift Aid box on your sponsorship form when they sponsor you. Without these details we legally can't claim Gift Aid - so be strict with your supporters!

You will be send confirmation of your allotted time through the post along with your fundraising pack and sponsorship forms. Please arrive at least one hour and fifteen minutes before your allocated time slot to abseil. This allows plenty of time for you to sign in, slip into your wetsuit and receive coaching from the abseil team. You will be part of a group and will be kitted up in that group by an instructor one hour before your allocated time slot, so please don’t be late.

Please let us know by contacting us in one of the following ways:

Email: enquiries@chsw.org.uk
Telephone: 01271 325 270 (Monday to Thursday, 9.00am to 5.00pm, Friday, 9.00am to 5.00pm)
Write to us at: Children's Hospice South West, Little Bridge House, Redlands Road, Fremington, Barnstaple, Devon, EX31 2PZ

Unfortunately it is inevitable that, with so many cyclists, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained by paying a registration fee with CHSW, then you must let us know as soon as possible if you are unable to take part in your event. We cannot automatically defer your place to next year's event, and all registration fees are non-refundable.